Verlauf

Keine Probleme seit einem Tag!

Eingeschränkter Dienst 17. Aug 2026, 16:30–16:32 Uhr CEST

AI Services / Recommendations

Keine Probleme seit etwa einem Monat!

Ausfall 14. Jul 2026, 14:58–15:14 Uhr CEST

AI Services / Recommendations

Eingeschränkter Dienst 13. Jul 2026, 18:20–18:25 Uhr CEST

AI Services / Recommendations

Keine Probleme seit 13 Tagen!

Planned technical maintenance 30. Jun 2026, 13:00–02:30 Uhr CEST

54 Betroffene Dienstleistungen:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Eingeschränkter Dienst 29. Jun 2026, 17:36–17:40 Uhr CEST

AI Services / Recommendations

Keine Probleme seit 27 Tagen!

Service Disruption: Search and Recommendations Modules 2. Jun 2026, 10:22–10:55 Uhr CEST

2 Betroffene Dienstleistungen:

AI Services / Recommendations
AI Services / Search

Keine Probleme seit 20 Tagen!

Eingeschränkter Dienst 13. May 2026, 08:25–08:27 Uhr CEST

AI Services / Recommendations

Keine Probleme seit 6 Tagen!

Eingeschränkter Dienst 6. May 2026, 09:16–09:35 Uhr CEST

AI Services / Recommendations

Keine Probleme seit 8 Tagen!

Ausfall 27. Apr 2026, 16:43–16:49 Uhr CEST

AI Services / Recommendations

Keine Probleme seit 2 Monaten!

Eingeschränkter Dienst 23. Feb 2026, 14:46–14:52 Uhr CET

AI Services / Recommendations

Ausfall 23. Feb 2026, 13:32–13:49 Uhr CET

AI Services / Recommendations

Keine Probleme seit 4 Monaten!

Issue with AI-related modules 3. Nov 2025, 21:24 Uhr– 4. Nov 2025, 12:12 Uhr CET

4 Betroffene Dienstleistungen:

Infrastructure - Zone I / Event Tracker
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions Points

Keine Probleme seit 12 Tagen!

Issues with AI Recommendations and Search responses 23. Oct 2025, 10:26 Uhr CEST

3 Betroffene Dienstleistungen:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Keine Probleme seit 2 Tagen!

AI recommendations issues (GCP) 20. Oct 2025, 14:13–14:20 Uhr CEST

2 Betroffene Dienstleistungen:

AI Services / AI Engine
AI Services / Recommendations

VTEX Service Degradation 20. Oct 2025, 12:02 Uhr CEST

3 Betroffene Dienstleistungen:

AI Services / Recommendations
AI Services / Search
Core Services / Catalogs

Keine Probleme seit 18 Tagen!

Ausfall 2. Oct 2025, 11:54–12:01 Uhr CEST

AI Services / Recommendations

Keine Probleme seit 2 Tagen!

Scheduled Maintenance Notification 30. Sep 2025, 01:00–02:00 Uhr CEST

54 Betroffene Dienstleistungen:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations