Historia

¡No hay eventos para 11 días!

Outage Jul 14, 2026 2:58 PM–3:14 PM CEST

AI Services / Recommendations

Servicio degraded Jul 13, 2026 6:20 PM–6:25 PM CEST

AI Services / Recommendations

¡No hay eventos para 13 días!

Planned technical maintenance Jun 30, 2026 1:00 PM–2:30 AM CEST

54 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Servicio degraded Jun 29, 2026 5:36 PM–5:40 PM CEST

AI Services / Recommendations

¡No hay eventos para 27 días!

Service Disruption: Search and Recommendations Modules Jun 2, 2026 10:22 AM–10:55 AM CEST

2 servicios afectados:

AI Services / Recommendations
AI Services / Search

¡No hay eventos para 20 días!

Servicio degraded May 13, 2026 8:25 AM–8:27 AM CEST

AI Services / Recommendations

¡No hay eventos para 6 días!

Servicio degraded May 6, 2026 9:16 AM–9:35 AM CEST

AI Services / Recommendations

¡No hay eventos para 8 días!

Outage Apr 27, 2026 4:43 PM–4:49 PM CEST

AI Services / Recommendations

¡No hay eventos para 2 meses!

Servicio intermitente Feb 23, 2026 2:46 PM–2:52 PM CET

AI Services / Recommendations

Outage Feb 23, 2026 1:32 PM–1:49 PM CET

AI Services / Recommendations

¡No hay eventos para 4 meses!

Issue with AI-related modules Nov 3, 2025 9:24 PM–Nov 4, 2025 12:12 PM CET

4 servicios afectados:

Infrastructure - Zone I / Event Tracker
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions Points

¡No hay eventos para 12 días!

Issues with AI Recommendations and Search responses Oct 23, 2025 10:26 AM CEST

3 servicios afectados:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

¡No hay eventos para 2 días!

AI recommendations issues (GCP) Oct 20, 2025 2:13 PM–2:20 PM CEST

2 servicios afectados:

AI Services / AI Engine
AI Services / Recommendations

VTEX Service Degradation Oct 20, 2025 12:02 PM CEST

3 servicios afectados:

AI Services / Recommendations
AI Services / Search
Core Services / Catalogs

¡No hay eventos para 18 días!

Outage Oct 2, 2025 11:54 AM–12:01 PM CEST

AI Services / Recommendations

¡No hay eventos para 2 días!

Scheduled Maintenance Notification Sep 30, 2025 1:00 AM–2:00 AM CEST

54 servicios afectados:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

¡No hay eventos para cerca de 2 meses!

Outage Aug 13, 2025 12:24 PM–12:26 PM CEST

AI Services / Recommendations

Servicio degraded Aug 13, 2025 12:10 PM–12:13 PM CEST

AI Services / Recommendations

Servicio degraded Aug 13, 2025 11:36 AM–11:41 AM CEST

AI Services / Recommendations

Outage Aug 13, 2025 8:19 AM–8:42 AM CEST

AI Services / Recommendations

¡No hay eventos para 8 días!

Outage Aug 4, 2025 8:42 AM–8:44 AM CEST

AI Services / Recommendations

Outage Aug 4, 2025 8:19 AM–8:36 AM CEST

AI Services / Recommendations