Synerise

Recommendations

Scope: AI Recommendations campaigns for products and promotions

Incident Impact: No recommendations of products or promotions

  1. Overview
  2. AI Services
  3. Recommendations
  4. History

History

No events for 1 day!
Issue with AI-related modules
4 Affected Services:
No events for 12 days!
Issues with AI Recommendations and Search responses
3 Affected Services:
No events for 2 days!
AI recommendations issues (GCP)
2 Affected Services:
VTEX Service Degradation
3 Affected Services:
No events for 18 days!
Outage
AI Services / Recommendations
No events for 2 days!
Scheduled Maintenance Notification
55 Affected Services:
No events for about 2 months!
Outage
AI Services / Recommendations
Degraded Service
AI Services / Recommendations
Degraded Service
AI Services / Recommendations
Outage
AI Services / Recommendations
No events for 8 days!
Outage
AI Services / Recommendations
Outage
AI Services / Recommendations
No events for 29 days!
Intermittent Service
AI Services / Recommendations
No events for 3 days!
Degraded Service
AI Services / Recommendations
No events for 1 day!
Issue with Search and Recommendations modules
2 Affected Services:
Outage
AI Services / Recommendations
No events for 18 days!
Outage
AI Services / Recommendations
No events for 3 days!
Degraded Service
AI Services / Recommendations
No events for 3 days!
Degraded Service
AI Services / Recommendations
No events for 6 months!
Displaying of statistics in recommendation and search, training predictions
2 Affected Services:
No events for 13 days!
Displaying of statistics in recommendation and search, training predictions
2 Affected Services: