Historique

Aucun événement pour environ 1 mois!

Issue with AI-related modules 2025-11-03 21:24–2025-11-04 12:12 CET

4 services concernés:

Infrastructure - Zone I / Event Tracker
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions Points

Aucun événement pour 12 jours!

Issues with AI Recommendations and Search responses 2025-10-23 10:26 CEST

3 services concernés:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Aucun événement pour 2 jours!

AI recommendations issues (GCP) 2025-10-20 14:13–14:20 CEST

2 services concernés:

AI Services / AI Engine
AI Services / Recommendations

VTEX Service Degradation 2025-10-20 12:02 CEST

3 services concernés:

AI Services / Recommendations
AI Services / Search
Core Services / Catalogs

Aucun événement pour 18 jours!

Service indisponible 2025-10-02 11:54–12:01 CEST

AI Services / Recommendations

Aucun événement pour 2 jours!

Scheduled Maintenance Notification 2025-09-30 01:00–02:00 CEST

55 services concernés:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Client Export
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Aucun événement pour environ 2 mois!

Service indisponible 2025-08-13 12:24–12:26 CEST

AI Services / Recommendations

Service dégradé 2025-08-13 12:10–12:13 CEST

AI Services / Recommendations

Service dégradé 2025-08-13 11:36–11:41 CEST

AI Services / Recommendations

Service indisponible 2025-08-13 08:19–08:42 CEST

AI Services / Recommendations

Aucun événement pour 8 jours!

Service indisponible 2025-08-04 08:42–08:44 CEST

AI Services / Recommendations

Service indisponible 2025-08-04 08:19–08:36 CEST

AI Services / Recommendations

Aucun événement pour 29 jours!

Service intermittent 2025-07-05 12:18–12:22 CEST

AI Services / Recommendations

Aucun événement pour 3 jours!

Service dégradé 2025-07-02 00:17–00:18 CEST

AI Services / Recommendations

Aucun événement pour 1 jour!

Issue with Search and Recommendations modules 2025-06-30 13:06–13:22 CEST

2 services concernés:

AI Services / Recommendations
AI Services / Search

Service indisponible 2025-06-30 12:27–12:53 CEST

AI Services / Recommendations

Aucun événement pour 18 jours!

Service indisponible 2025-06-12 12:20–12:23 CEST

AI Services / Recommendations

Aucun événement pour 3 jours!

Service dégradé 2025-06-08 20:19–20:20 CEST

AI Services / Recommendations

Aucun événement pour 3 jours!

Service dégradé 2025-06-05 18:21–18:22 CEST

AI Services / Recommendations