Geschiedenis

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 17 Aug 2026 16:30–16:32 CEST

AI Services / Recommendations

Geen incidenten afgelopen ongeveer een maand!

Storing 14 Jul 2026 14:58–15:14 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 13 Jul 2026 18:20–18:25 CEST

AI Services / Recommendations

Geen incidenten afgelopen 13 dagen!

Planned technical maintenance 30 Jun 2026 13:00– 2:30 CEST

54 Getroffen Diensten:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Verslechterde Dienstverlening 29 Jun 2026 17:36–17:40 CEST

AI Services / Recommendations

Geen incidenten afgelopen 27 dagen!

Service Disruption: Search and Recommendations Modules 2 Jun 2026 10:22–10:55 CEST

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Geen incidenten afgelopen 20 dagen!

Verslechterde Dienstverlening 13 May 2026 8:25– 8:27 CEST

AI Services / Recommendations

Geen incidenten afgelopen 6 dagen!

Verslechterde Dienstverlening 6 May 2026 9:16– 9:35 CEST

AI Services / Recommendations

Geen incidenten afgelopen 8 dagen!

Storing 27 Apr 2026 16:43–16:49 CEST

AI Services / Recommendations

Geen incidenten afgelopen 2 maanden!

Periodieke Dienstonderbreking 23 Feb 2026 14:46–14:52 CET

AI Services / Recommendations

Storing 23 Feb 2026 13:32–13:49 CET

AI Services / Recommendations

Geen incidenten afgelopen 4 maanden!

Issue with AI-related modules 3 Nov 2025 21:24– 4 Nov 2025 12:12 CET

4 Getroffen Diensten:

Infrastructure - Zone I / Event Tracker
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions Points

Geen incidenten afgelopen 12 dagen!

Issues with AI Recommendations and Search responses 23 Oct 2025 10:26 CEST

3 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Geen incidenten afgelopen 2 dagen!

AI recommendations issues (GCP) 20 Oct 2025 14:13–14:20 CEST

2 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations

VTEX Service Degradation 20 Oct 2025 12:02 CEST

3 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search
Core Services / Catalogs

Geen incidenten afgelopen 18 dagen!

Storing 2 Oct 2025 11:54–12:01 CEST

AI Services / Recommendations

Geen incidenten afgelopen 2 dagen!

Scheduled Maintenance Notification 30 Sep 2025 1:00– 2:00 CEST

54 Getroffen Diensten:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations