Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

Overview
Loyalty & Engagement
Promotions Points
History

History

Degraded Service Jul 5, 2025 12:34 PM–12:39 PM CEST

Loyalty & Engagement / Promotions Points

No events for 6 months!

Terrarium database issues Jan 16, 2025 3:29 AM–4:44 AM CET

7 Affected Services:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS