Synerise

Promotions Points

Scope: Adding points to client account in loyalty program

Incident Impact: Delays in client loyalty points

  1. Overview
  2. Loyalty & Engagement
  3. Promotions Points
  4. History

History

No events for 10 days!
Scheduled Maintenance — Database Infrastructure
9 Affected Services:
No events for about 1 month!
Degraded Service
Loyalty & Engagement / Promotions Points
No events for about 1 month!
Planned technical maintenance
54 Affected Services:
No events for 3 months!
Degraded Service
Loyalty & Engagement / Promotions Points
No events for 5 months!
Issue with AI-related modules
4 Affected Services:
No events for about 1 month!
Scheduled Maintenance Notification
54 Affected Services: