Historik

99,997% Oppetid

Ingen begivenheder i 7 dage!

Udfald 16. Apr 2025 kl. 22:51–23:02 CEST

Core Services / Analytics

Ingen begivenheder i 12 dage!

Udfald 4. Apr 2025 kl. 11:41–12:04 CEST

Core Services / Emails

Intermitterende tjeneste 3. Apr 2025 kl. 15:08–17:49 CEST

Automation - Zone A / Profile Update

Ingen begivenheder i 4 dage!

Udfald 30. Mar 2025 kl. 11:42–11:58 CEST

Core Services / Emails

Ingen begivenheder i 2 dage!

Issue with imports andu updates 27. Mar 2025 kl. 15:17–16:44 CET

2 berørte tjenester:

Core Services / Imports
Automation - Zone A / Profile Update

Ingen begivenheder i 14 dage!

Udfald 13. Mar 2025 kl. 10:04–10:50 CET

Data Transformation / Batch operations

Udfald 13. Mar 2025 kl. 09:27–09:45 CET

Data Transformation / Batch operations

Ingen begivenheder i 21 dage!

Delays in processing clients update 19. Feb 2025 kl. 17:36–19:03 CET

5 berørte tjenester:

Core Services / Imports
Clients / Registration
Automation - Zone A / Profile Update
Automation - Zone B / Profile Update
Automation - Zone C / Profile Update

Ingen begivenheder i 5 dage!

Issue with tracker 14. Feb 2025 kl. 17:47–18:01 CET

5 berørte tjenester:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Dynamic Content
Infrastructure - Zone I / Communication
Infrastructure - Zone I / Event Tracker

Ingen begivenheder i 8 dage!

Issue with Automation Module 6. Feb 2025 kl. 17:04–17:18 CET

3 berørte tjenester:

Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Ingen begivenheder i 2 dage!

Udfald 4. Feb 2025 kl. 15:52–16:44 CET

Data Transformation / Batch operations

Udfald 4. Feb 2025 kl. 15:29–15:39 CET

Data Transformation / Batch operations

Udfald 4. Feb 2025 kl. 14:54–15:07 CET

Data Transformation / Batch operations

Ingen begivenheder i 5 dage!

CRM issues 30. Jan 2025 kl. 11:47–12:40 CET

Core Services / Client Export

Ingen begivenheder i 14 dage!

Terrarium database issues 16. Jan 2025 kl. 03:29–04:44 CET

7 berørte tjenester:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Core Services / Analytics
Core Services / Client Export

Ingen begivenheder i cirka 2 måneder!

Nedbrudt tjeneste 26. Nov 2024 kl. 19:26–19:36 CET

Automation - Zone B / Webhooks

Udfald 26. Nov 2024 kl. 19:13–19:21 CET

Core Services / Catalogs

Nedbrudt tjeneste 26. Nov 2024 kl. 19:10–19:21 CET

Automation - Zone B / Webhooks

Ingen begivenheder i 4 dage!

Udfald 22. Nov 2024 kl. 12:21–13:02 CET

Infrastructure - Zone I / Communication

Udfald 22. Nov 2024 kl. 05:18–05:30 CET

Infrastructure - Zone I / Communication

Displaying of statistics in recommendation and search, training predictions 21. Nov 2024 kl. 21:55–23:17 CET

2 berørte tjenester:

AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 13 dage!

Displaying of statistics in recommendation and search, training predictions 8. Nov 2024 kl. 17:42–21:35 CET

2 berørte tjenester:

AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 2 dage!

Issue with Emails and Automation Module 6. Nov 2024 kl. 13:48–14:34 CET

2 berørte tjenester:

Core Services / Emails
Infrastructure - Zone I / Communication

Ingen begivenheder i 5 dage!

Scheduled Database Maintenance Notification 1. Nov 2024 kl. 01:00–05:00 CET

7 berørte tjenester:

Core Services / Analytics
Core Services / Emails
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 15 dage!

Scheduled Service Maintenance Notification 17. Oct 2024 kl. 01:00–04:00 CEST

12 berørte tjenester:

Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Ingen begivenheder i 16 dage!

Dashboards loading issue 30. Sep 2024 kl. 11:30–11:46 CEST

Core Services / Analytics

Ingen begivenheder i 17 dage!

Temporary Issues with recommendations statistics and predictions 12. Sep 2024 kl. 11:30–15:35 CEST

2 berørte tjenester:

AI Services / Recommendations
AI Services / Search

Scheduled Maintenance Notification (Vouchers - September 11th) 11. Sep 2024 kl. 23:00–12. Sep 2024 kl. 01:00 CEST

2 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Ingen begivenheder i 6 dage!

Issue with promotion module 5. Sep 2024 kl. 17:16–18:03 CEST

4 berørte tjenester:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Ingen begivenheder i en dag!

Vouchers Maintenance (August 28th) 22. Aug 2024 kl. 23:52– 3. Sep 2024 kl. 18:54 CEST

2 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Ingen begivenheder i 6 dage!

Issue with profile conversion 28. Aug 2024 kl. 11:14–11:44 CEST

3 berørte tjenester:

Core Services / Analytics
Infrastructure - Zone I / Communication
Automation - Zone A / Audience

Ingen begivenheder i 2 dage!

Issue with automation statistics and communication module 25. Aug 2024 kl. 18:29–18:52 CEST

5 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Ingen begivenheder i 10 dage!

Possible delays in CRM synchronization 14. Aug 2024 kl. 16:48–18:53 CEST

2 berørte tjenester:

Automation - Zone A / Audience
Automation - Zone A / Profile Filter

Ingen begivenheder i 15 dage!

Microsoft Azure technical issues 30. Jul 2024 kl. 15:26 CEST

Portal / Portal - availibility

Issue with Terrarium database 29. Jul 2024 kl. 11:08–16:05 CEST

3 berørte tjenester:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

Issue with AI statistics and prediction models 29. Jul 2024 kl. 15:28 CEST

3 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 4 dage!

Issue with Terrarium Database 25. Jul 2024 kl. 14:24–15:00 CEST

3 berørte tjenester:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client

Ingen begivenheder i cirka en måned!

Scheduled Maintenance Notification 11. Jun 2024 kl. 01:00–01:59 CEST

4 berørte tjenester:

Infrastructure - Zone II / Event Tracker
Clients / Registration
Clients / Account Management
Infrastructure - Zone I / Event Tracker

Ingen begivenheder i cirka en måned!

Scheduled Service Maintenance 1. May 2024 kl. 01:00–03:00 CEST

4 berørte tjenester:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Infrastructure - Zone I / Communication
Infrastructure - Zone I / Event Tracker

Issue with AI components 30. Apr 2024 kl. 15:51–19:24 CEST

2 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations

Ingen begivenheder i 5 dage!

Issue with AI components 25. Apr 2024 kl. 13:54–18:00 CEST

3 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search