Historik

99,997% Oppetid

Udfald 21. Nov 2024 kl. 07:20–07:33 CET

Infrastructure - Zone I / Communication

Udfald 20. Nov 2024 kl. 17:02–17:32 CET

Infrastructure - Zone I / Communication

Intermitterende tjeneste 20. Nov 2024 kl. 14:49–15:11 CET

Core Services / Emails

Udfald 20. Nov 2024 kl. 13:26–13:43 CET

Infrastructure - Zone I / Communication

Intermitterende tjeneste 19. Nov 2024 kl. 16:09–16:16 CET

Automation - Zone A / Jinjava processing engine

Nedbrudt tjeneste 19. Nov 2024 kl. 16:11–16:13 CET

Automation - Zone A / Profile Filter

Ingen begivenheder i 4 dage!

Udfald 14. Nov 2024 kl. 17:12–17:31 CET

Infrastructure - Zone I / Communication

Udfald 14. Nov 2024 kl. 03:56–03:57 CET

Core Services / Content Provider

Ingen begivenheder i 5 dage!

Displaying of statistics in recommendation and search, training predictions 8. Nov 2024 kl. 17:42–21:35 CET

2 berørte tjenester:

AI Services / Recommendations
AI Services / Search

Udfald 8. Nov 2024 kl. 04:04–04:05 CET

Core Services / Content Provider

Ingen begivenheder i en dag!

Issue with Emails and Automation Module 6. Nov 2024 kl. 13:48–14:34 CET

2 berørte tjenester:

Core Services / Emails
Infrastructure - Zone I / Communication

Ingen begivenheder i 5 dage!

Scheduled Database Maintenance Notification 1. Nov 2024 kl. 01:00–05:00 CET

7 berørte tjenester:

Core Services / Analytics
Core Services / Emails
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 2 dage!

Nedbrudt tjeneste 29. Oct 2024 kl. 19:32–20:50 CET

Automation - Zone A / Jinjava processing engine

Ingen begivenheder i 4 dage!

Nedbrudt tjeneste 25. Oct 2024 kl. 17:14–17:40 CEST

Automation - Zone B / Webhooks

Ingen begivenheder i en dag!

Nedbrudt tjeneste 24. Oct 2024 kl. 08:43–08:51 CEST

Core Services / Analytics

Nedbrudt tjeneste 23. Oct 2024 kl. 16:21–16:42 CEST

Core Services / Analytics

Ingen begivenheder i 2 dage!

Nedbrudt tjeneste 21. Oct 2024 kl. 12:55–13:54 CEST

Core Services / Emails

Ingen begivenheder i 4 dage!

Scheduled Service Maintenance Notification 17. Oct 2024 kl. 01:00–04:00 CEST

12 berørte tjenester:

Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Ingen begivenheder i 16 dage!

Dashboards loading issue 30. Sep 2024 kl. 11:30–11:46 CEST

Core Services / Analytics

Ingen begivenheder i 17 dage!

Temporary Issues with recommendations statistics and predictions 12. Sep 2024 kl. 11:30–15:35 CEST

2 berørte tjenester:

AI Services / Recommendations
AI Services / Search

Scheduled Maintenance Notification (Vouchers - September 11th) 11. Sep 2024 kl. 23:00–12. Sep 2024 kl. 01:00 CEST

2 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Ingen begivenheder i 6 dage!

Issue with promotion module 5. Sep 2024 kl. 17:16–18:03 CEST

4 berørte tjenester:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Ingen begivenheder i en dag!

Vouchers Maintenance (August 28th) 22. Aug 2024 kl. 23:52– 3. Sep 2024 kl. 18:54 CEST

2 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Ingen begivenheder i 6 dage!

Issue with profile conversion 28. Aug 2024 kl. 11:14–11:44 CEST

3 berørte tjenester:

Core Services / Analytics
Infrastructure - Zone I / Communication
Automation - Zone A / Audience

Ingen begivenheder i 2 dage!

Issue with automation statistics and communication module 25. Aug 2024 kl. 18:29–18:52 CEST

5 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Ingen begivenheder i 10 dage!

Possible delays in CRM synchronization 14. Aug 2024 kl. 16:48–18:53 CEST

2 berørte tjenester:

Automation - Zone A / Audience
Automation - Zone A / Profile Filter

Ingen begivenheder i 15 dage!

Microsoft Azure technical issues 30. Jul 2024 kl. 15:26 CEST

Portal / Portal - availibility

Issue with Terrarium database 29. Jul 2024 kl. 11:08–16:05 CEST

3 berørte tjenester:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

Issue with AI statistics and prediction models 29. Jul 2024 kl. 15:28 CEST

3 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 4 dage!

Issue with Terrarium Database 25. Jul 2024 kl. 14:24–15:00 CEST

3 berørte tjenester:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client

Ingen begivenheder i cirka en måned!

Scheduled Maintenance Notification 11. Jun 2024 kl. 01:00–01:59 CEST

4 berørte tjenester:

Infrastructure - Zone II / Event Tracker
Clients / Registration
Clients / Account Management
Infrastructure - Zone I / Event Tracker

Ingen begivenheder i cirka en måned!

Scheduled Service Maintenance 1. May 2024 kl. 01:00–03:00 CEST

4 berørte tjenester:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Infrastructure - Zone I / Communication
Infrastructure - Zone I / Event Tracker

Issue with AI components 30. Apr 2024 kl. 15:51–19:24 CEST

2 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations

Ingen begivenheder i 5 dage!

Issue with AI components 25. Apr 2024 kl. 13:54–18:00 CEST

3 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 6 dage!

Issue with AI components 19. Apr 2024 kl. 12:31–15:29 CEST

3 berørte tjenester:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Ingen begivenheder i 29 dage!

Email campaigns issues 19. Mar 2024 kl. 15:44–20. Mar 2024 kl. 21:38 CET

Core Services / Emails

Ingen begivenheder i 20 dage!

Dynamic Content Service Degradation 29. Feb 2024 kl. 17:44–19:13 CET

Core Services / Dynamic Content

Platform Maintenance 28. Feb 2024 kl. 22:00–29. Feb 2024 kl. 01:00 CET

12 berørte tjenester:

Portal / Portal - availibility
Infrastructure - Zone II / Event Tracker
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Core Services / Dynamic Content
Infrastructure - Zone I / Event Tracker
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Ingen begivenheder i 28 dage!

Issue with journey and events processing in Automation 31. Jan 2024 kl. 18:10–19:41 CET

Automation - Zone A / Journey and events processing

Ingen begivenheder i 10 dage!

Possible delays in sending messages due to issues reported by MS Azure 21. Jan 2024 kl. 06:01–10:33 CET

2 berørte tjenester:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Ingen begivenheder i cirka 2 måneder!

Investigating Issue with Terrarium Database 30. Nov 2023 kl. 11:43–12:09 CET

6 berørte tjenester:

Loyalty & Engagement / Promotions For Client
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone A / Send Event
Automation - Zone B / Audience
Automation - Zone C / Audience