Historik

99,997% drifttid

Issue with Communication module Jul 9, 2025 2:26 PM–2:40 PM CEST

Infrastructure - Zone I / Communication

Issue with Dynamic content performance Jul 9, 2025 2:17 PM–2:39 PM CEST

Core Services / Dynamic Content

Avbrott Jul 9, 2025 10:34 AM–10:50 AM CEST

Core Services / Emails

Avbrott Jul 8, 2025 6:46 PM–7:44 PM CEST

Infrastructure - Zone I / Event Tracker

Inga händelser på 3 dagar!

Störd tjänst Jul 5, 2025 12:34 PM–12:39 PM CEST

Loyalty & Engagement / Promotions Points

Periodisk tjänst Jul 5, 2025 12:18 PM–12:22 PM CEST

AI Services / Recommendations

Inga händelser på 3 dagar!

Störd tjänst Jul 2, 2025 12:17 AM–12:18 AM CEST

AI Services / Recommendations

Avbrott Jul 1, 2025 8:22 AM–8:24 AM CEST

Core Services / Analytics

Issue with Search and Recommendations modules Jun 30, 2025 1:06 PM–1:22 PM CEST

2 berörda tjänster:

AI Services / Recommendations
AI Services / Search

Avbrott Jun 30, 2025 12:27 PM–12:53 PM CEST

AI Services / Recommendations

Avbrott Jun 30, 2025 12:27 PM–12:53 PM CEST

AI Services / Search

Störd tjänst Jun 30, 2025 12:43 PM–12:51 PM CEST

Automation - Zone A / Jinjava processing engine

Störd tjänst Jun 29, 2025 10:31 PM–10:45 PM CEST

Core Services / Dynamic Content

Avbrott Jun 29, 2025 10:30 PM–10:37 PM CEST

Infrastructure - Zone I / Event Tracker

Avbrott Jun 29, 2025 10:31 PM–10:34 PM CEST

Infrastructure - Zone II / Event Tracker

Inga händelser på 5 dagar!

Avbrott Jun 24, 2025 5:15 PM–6:22 PM CEST

Data Transformation / Batch operations

Avbrott Jun 24, 2025 4:44 PM–5:04 PM CEST

Data Transformation / Batch operations

Störd tjänst Jun 24, 2025 1:31 PM–1:34 PM CEST

Core Services / Analytics

Avbrott Jun 23, 2025 3:51 PM–4:45 PM CEST

Data Transformation / Batch operations

Avbrott Jun 23, 2025 3:35 PM–3:39 PM CEST

Data Transformation / Batch operations

Avbrott Jun 23, 2025 12:27 PM–12:39 PM CEST

Data Transformation / Batch operations

Inga händelser på 5 dagar!

Avbrott Jun 18, 2025 4:15 AM–4:32 AM CEST

Automation - Zone A / Profile Filter

Störd tjänst Jun 18, 2025 4:17 AM–4:27 AM CEST

Automation - Zone A / Jinjava processing engine

Inga händelser på 2 dagar!

Avbrott Jun 15, 2025 8:26 PM–8:27 PM CEST

Core Services / Content Provider

Inga händelser på 3 dagar!

Avbrott Jun 12, 2025 12:20 PM–12:23 PM CEST

AI Services / Recommendations

Inga händelser på 3 dagar!

Störd tjänst Jun 8, 2025 8:19 PM–8:20 PM CEST

AI Services / Recommendations

Inga händelser på 2 dagar!

EmailLabs – Scheduled Maintenance – June 10, 2025 Jun 6, 2025 1:02 PM CEST

Core Services / Emails

Störd tjänst Jun 5, 2025 6:21 PM–6:22 PM CEST

AI Services / Recommendations

Avbrott Jun 5, 2025 12:34 PM–12:39 PM CEST

Core Services / Emails

Inga händelser på ungefär en månad!

Avbrott May 5, 2025 3:32 PM–3:51 PM CEST

Automation - Zone B / Profile Update

Inga händelser på ungefär en månad!

Avbrott Apr 4, 2025 11:41 AM–12:04 PM CEST

Core Services / Emails

Periodisk tjänst Apr 3, 2025 3:08 PM–5:16 PM CEST

Automation - Zone A / Profile Update

Inga händelser på 6 dagar!

Issue with imports andu updates Mar 27, 2025 3:17 PM–4:44 PM CET

2 berörda tjänster:

Core Services / Imports
Automation - Zone A / Profile Update

Inga händelser på ungefär en månad!

Delays in processing clients update Feb 19, 2025 5:36 PM–7:03 PM CET

5 berörda tjänster:

Core Services / Imports
Clients / Registration
Automation - Zone A / Profile Update
Automation - Zone B / Profile Update
Automation - Zone C / Profile Update

Inga händelser på 5 dagar!

Issue with tracker Feb 14, 2025 5:47 PM–6:01 PM CET

5 berörda tjänster:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Dynamic Content
Infrastructure - Zone I / Communication
Infrastructure - Zone I / Event Tracker

Inga händelser på 8 dagar!

Issue with Automation Module Feb 6, 2025 5:04 PM–5:18 PM CET

3 berörda tjänster:

Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Inga händelser på 7 dagar!

CRM issues Jan 30, 2025 11:47 AM–12:40 PM CET

Core Services / Client Export

Inga händelser på 14 dagar!

Terrarium database issues Jan 16, 2025 3:29 AM–4:44 AM CET

7 berörda tjänster:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Core Services / Analytics
Core Services / Client Export

Inga händelser på ungefär 2 månader!

Displaying of statistics in recommendation and search, training predictions Nov 21, 2024 9:55 PM–11:17 PM CET

2 berörda tjänster:

AI Services / Recommendations
AI Services / Search

Inga händelser på 13 dagar!

Displaying of statistics in recommendation and search, training predictions Nov 8, 2024 5:42 PM–9:35 PM CET

2 berörda tjänster:

AI Services / Recommendations
AI Services / Search

Inga händelser på 2 dagar!

Issue with Emails and Automation Module Nov 6, 2024 1:48 PM–2:34 PM CET

2 berörda tjänster:

Core Services / Emails
Infrastructure - Zone I / Communication

Inga händelser på 5 dagar!

Scheduled Database Maintenance Notification Nov 1, 2024 1:00 AM–5:00 AM CET

7 berörda tjänster:

Core Services / Analytics
Core Services / Emails
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Inga händelser på 15 dagar!

Scheduled Service Maintenance Notification Oct 17, 2024 1:00 AM–4:00 AM CEST

12 berörda tjänster:

Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Inga händelser på 16 dagar!

Dashboards loading issue Sep 30, 2024 11:30 AM–11:46 AM CEST

Core Services / Analytics

Inga händelser på 17 dagar!

Temporary Issues with recommendations statistics and predictions Sep 12, 2024 11:30 AM–3:35 PM CEST

2 berörda tjänster:

AI Services / Recommendations
AI Services / Search

Scheduled Maintenance Notification (Vouchers - September 11th) Sep 11, 2024 11:00 PM–Sep 12, 2024 1:00 AM CEST

2 berörda tjänster:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Inga händelser på 6 dagar!

Issue with promotion module Sep 5, 2024 5:16 PM–6:03 PM CEST

4 berörda tjänster:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Inga händelser på en dag!

Vouchers Maintenance (August 28th) Aug 22, 2024 11:52 PM–Sep 3, 2024 6:54 PM CEST

2 berörda tjänster:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Inga händelser på 6 dagar!

Issue with profile conversion Aug 28, 2024 11:14 AM–11:44 AM CEST

3 berörda tjänster:

Core Services / Analytics
Infrastructure - Zone I / Communication
Automation - Zone A / Audience

Inga händelser på 2 dagar!

Issue with automation statistics and communication module Aug 25, 2024 6:29 PM–6:52 PM CEST

5 berörda tjänster:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Inga händelser på 10 dagar!

Possible delays in CRM synchronization Aug 14, 2024 4:48 PM–6:53 PM CEST

2 berörda tjänster:

Automation - Zone A / Audience
Automation - Zone A / Profile Filter

Inga händelser på 15 dagar!

Microsoft Azure technical issues Jul 30, 2024 3:26 PM CEST

Portal / Portal - availibility

Issue with Terrarium database Jul 29, 2024 11:08 AM–4:05 PM CEST

3 berörda tjänster:

Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions For Client

Issue with AI statistics and prediction models Jul 29, 2024 3:28 PM CEST

3 berörda tjänster:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Inga händelser på 4 dagar!

Issue with Terrarium Database Jul 25, 2024 2:24 PM–3:00 PM CEST

3 berörda tjänster:

Core Services / Analytics
Core Services / Client Export
Loyalty & Engagement / Promotions For Client