Histórico

99,996% Tempo de atividade

Serviço Reduzido Oct 7, 2026 6:23 AM–6:30 AM CEST

Automation - Zone A / Webhooks

Sem eventos para 1 dia!

Scheduled Maintenance — Catalogs 6 October 2026 Oct 6, 2026 1:00 AM–2:00 AM CEST

2 Serviços afetados:

Core Services / Imports
Core Services / Catalogs

Serviço Reduzido Oct 5, 2026 9:09 AM–10:33 AM CEST

Core Services / Analytics

Temporary delays in event processing Oct 5, 2026 9:35 AM–10:14 AM CEST

2 Serviços afetados:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone I / Event Tracker

Sem eventos para 1 dia!

Serviço Reduzido Oct 4, 2026 4:25 AM–4:28 AM CEST

Automation - Zone D / Journey and events processing

Sem eventos para 4 dias!

Interrupção Sep 29, 2026 5:34 PM–5:41 PM CEST

Data Transformation / Batch operations

Serviço Reduzido Sep 29, 2026 7:45 AM–7:46 AM CEST

Automation - Zone D / Journey and events processing

Interrupção Sep 28, 2026 11:55 PM–11:56 PM CEST

Data Transformation / Batch operations

Serviço Reduzido Sep 28, 2026 11:46 AM–11:48 AM CEST

Automation - Zone C / Profile Update

Sem eventos para 3 dias!

Interrupção Sep 25, 2026 11:15 AM–11:19 AM CEST

AI Services / Recommendations

Serviço Reduzido Sep 24, 2026 5:40 PM–5:43 PM CEST

Automation - Zone G / Profile Update

Sem eventos para 1 dia!

Interrupção Sep 23, 2026 5:15 PM–5:17 PM CEST

Infrastructure - Zone I / Event Tracker

Sem eventos para 1 dia!

Interrupção Sep 22, 2026 2:01 AM–2:24 AM CEST

Core Services / Analytics

Sem eventos para 2 dias!

Interrupção Sep 19, 2026 3:33 AM–3:34 AM CEST

Core Services / Analytics

Sem eventos para 1 dia!

Temporary API and Database Issues Sep 17, 2026 3:21 PM–4:54 PM CEST

3 Serviços afetados:

Core Services / Activities
Core Services / API
Infrastructure - Zone I / Event Tracker

Serviço Reduzido Sep 17, 2026 3:50 PM–4:23 PM CEST

Core Services / Analytics

Serviço Reduzido Sep 17, 2026 3:29 PM–3:35 PM CEST

Core Services / Analytics

Serviço Reduzido Sep 17, 2026 3:19 PM–3:22 PM CEST

Core Services / Analytics

Serviço Reduzido Sep 17, 2026 3:03 PM–3:12 PM CEST

Core Services / Analytics

Serviço Reduzido Sep 17, 2026 2:56 PM–2:57 PM CEST

Core Services / Analytics

Interrupção Sep 17, 2026 9:51 AM–10:09 AM CEST

Core Services / Analytics

Sem eventos para 1 dia!

Serviço Reduzido Sep 15, 2026 11:35 AM–11:46 AM CEST

Automation - Zone A / Webhooks

Interrupção Sep 15, 2026 10:41 AM–10:46 AM CEST

AI Services / Recommendations

Interrupção Sep 15, 2026 4:46 AM–4:48 AM CEST

Core Services / Analytics

Interrupção Sep 14, 2026 6:11 PM–6:20 PM CEST

Loyalty & Engagement / Promotions For Client

Sem eventos para 2 dias!

Serviço Reduzido Sep 12, 2026 3:23 PM–3:26 PM CEST

AI Services / Recommendations

Sem eventos para 2 dias!

Serviço Reduzido Sep 9, 2026 11:04 PM–11:07 PM CEST

AI Services / Recommendations

Sem eventos para 1 dia!

Interrupção Sep 8, 2026 5:37 PM–5:45 PM CEST

Data Transformation / Batch operations

Interrupção Sep 8, 2026 4:31 PM–4:45 PM CEST

Data Transformation / Batch operations

Sem eventos para 5 dias!

Serviço Reduzido Sep 3, 2026 12:13 PM–12:29 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Sep 3, 2026 11:15 AM–11:32 AM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Sep 3, 2026 11:01 AM–11:02 AM CEST

Automation - Zone A / Jinjava processing engine

Scheduled Maintenance — Database Infrastructure Sep 3, 2026 1:00 AM–2:00 AM CEST

9 Serviços afetados:

Loyalty & Engagement / Promotions Points
Core Services / Analytics
Core Services / API
Core Services / Emails
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Portal / Portal - login
Automation - Zone A / Journey and events processing

Serviço Reduzido Sep 2, 2026 1:14 PM–2:38 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Sep 2, 2026 1:06 PM–1:07 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Sep 2, 2026 10:28 AM–10:30 AM CEST

Core Services / Analytics

Interrupção Sep 2, 2026 9:27 AM–9:32 AM CEST

AI Services / Recommendations

Serviço Reduzido Sep 1, 2026 6:55 PM–7:24 PM CEST

Infrastructure - Zone I / Event Tracker

Serviço Intermitente Sep 1, 2026 3:55 PM–3:59 PM CEST

AI Services / Recommendations

Serviço Reduzido Sep 1, 2026 2:34 PM–2:43 PM CEST

Automation - Zone A / Jinjava processing engine

Interrupção Sep 1, 2026 2:26 PM–2:35 PM CEST

Data Transformation / Batch operations

Serviço Intermitente Sep 1, 2026 12:36 PM–2:24 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Sep 1, 2026 11:25 AM–12:07 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Aug 31, 2026 5:08 PM–6:49 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Aug 31, 2026 4:30 PM–5:13 PM CEST

Core Services / Analytics

Serviço Reduzido Aug 31, 2026 4:49 PM–4:53 PM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Aug 31, 2026 3:15 PM–4:24 PM CEST

Core Services / Analytics

Serviço Reduzido Aug 31, 2026 3:02 PM–3:08 PM CEST

Core Services / Analytics

Serviço Reduzido Aug 31, 2026 11:19 AM–11:20 AM CEST

Loyalty & Engagement / Promotions For Client

Sem eventos para 1 dia!

Serviço Reduzido Aug 30, 2026 5:12 AM–5:13 AM CEST

AI Agents / AI Agents

Sem eventos para 6 dias!

Serviço Reduzido Aug 23, 2026 7:43 AM–7:50 AM CEST

Automation - Zone A / Jinjava processing engine

Serviço Reduzido Aug 22, 2026 11:38 PM–11:42 PM CEST

AI Agents / AI Agents

Serviço Reduzido Aug 22, 2026 3:38 AM–3:42 AM CEST

AI Agents / AI Agents

Serviço Reduzido Aug 21, 2026 8:25 PM–8:28 PM CEST

AI Agents / AI Agents

Serviço Reduzido Aug 21, 2026 12:19 AM–2:29 AM CEST

Automation - Zone A / Jinjava processing engine

Sem eventos para 2 dias!

Serviço Intermitente Aug 18, 2026 11:30 AM–11:44 AM CEST

Automation - Zone A / Webhooks

Issue with Automation Module Aug 17, 2026 3:56 PM–4:34 PM CEST

6 Serviços afetados:

Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update

Serviço Reduzido Aug 17, 2026 4:30 PM–4:32 PM CEST

AI Services / Recommendations

Scheduled Maintenance – Azure Europe Aug 17, 2026 1:00 AM–2:00 AM CEST

Core Services / Activities

Sem eventos para 2 dias!

Serviço Reduzido Aug 14, 2026 11:10 AM–11:11 AM CEST

AI Agents / AI Agents

Sem eventos para 1 dia!

Interrupção Aug 13, 2026 12:29 AM–1:43 AM CEST

Core Services / Analytics

Interrupção Aug 12, 2026 12:27 PM–12:32 PM CEST

Data Transformation / Batch operations

Interrupção Aug 11, 2026 5:27 PM–5:52 PM CEST

Data Transformation / Batch operations

Interrupção Aug 11, 2026 3:27 PM–4:00 PM CEST

Data Transformation / Batch operations

Sem eventos para 1 dia!

Serviço Reduzido Aug 10, 2026 10:36 AM–10:40 AM CEST

Infrastructure - Zone I / Event Tracker

Serviço Intermitente Aug 10, 2026 10:01 AM–10:18 AM CEST

Infrastructure - Zone I / Event Tracker

Sem eventos para 2 dias!

Interrupção Aug 7, 2026 5:58 PM–6:20 PM CEST

AI Agents / AI Agents

Serviço Reduzido Aug 7, 2026 12:04 PM–1:09 PM CEST

Core Services / API

Serviço Reduzido Aug 7, 2026 12:04 PM–1:08 PM CEST

Core Services / Activities

Serviço Reduzido Aug 7, 2026 7:57 AM–8:02 AM CEST

AI Agents / AI Agents

Interrupção Aug 6, 2026 10:47 AM–10:47 AM CEST

Core Services / Analytics

Interrupção Aug 5, 2026 5:40 PM–5:44 PM CEST

Data Transformation / Batch operations

Sem eventos para 5 dias!

Serviço Reduzido Jul 30, 2026 5:36 PM–5:56 PM CEST

Loyalty & Engagement / Promotions Points

Terrarium database issues Jul 30, 2026 4:47 PM–5:46 PM CEST

4 Serviços afetados:

Core Services / Analytics
Core Services / Imports
Core Services / Catalogs
Automation - Zone A / Profile Update

Serviço Intermitente Jul 30, 2026 5:13 PM–5:19 PM CEST

Automation - Zone A / Profile Filter

Serviço Reduzido Jul 30, 2026 5:13 PM–5:14 PM CEST

Automation - Zone B / Profile Filter

Sem eventos para 1 dia!

Interrupção Jul 29, 2026 3:23 PM–3:40 PM CEST

Core Services / Analytics

Interrupção Jul 29, 2026 12:11 AM–12:15 AM CEST

Core Services / Analytics

Interrupção Jul 28, 2026 4:25 PM–4:26 PM CEST

Core Services / Analytics

Interrupção Jul 28, 2026 4:11 PM–4:14 PM CEST

Core Services / Analytics

Interrupção Jul 28, 2026 2:18 PM–2:31 PM CEST

Core Services / Analytics

Interrupção Jul 28, 2026 1:55 PM–2:08 PM CEST

Core Services / Analytics

Serviço Intermitente Jul 27, 2026 4:01 PM–4:33 PM CEST

Automation - Zone A / Profile Filter

Temporary Delays in Event Processing and Analytics Queries Jul 27, 2026 3:41 PM–4:20 PM CEST

4 Serviços afetados:

Infrastructure - Zone II / Event Tracker
Core Services / Activities
Core Services / Analytics
Infrastructure - Zone I / Event Tracker

Serviço Intermitente Jul 27, 2026 3:40 PM–3:54 PM CEST

Automation - Zone A / Profile Filter

Sem eventos para 2 dias!

Interrupção Jul 24, 2026 5:26 PM–5:27 PM CEST

Core Services / Analytics

Interrupção Jul 23, 2026 5:26 PM–5:41 PM CEST

Core Services / Analytics

Sem eventos para 1 dia!

Interrupção Jul 22, 2026 5:25 PM–5:41 PM CEST

Core Services / Analytics

Sem eventos para 8 dias!

Interrupção Jul 14, 2026 2:58 PM–3:15 PM CEST

AI Services / Search

Interrupção Jul 14, 2026 2:58 PM–3:14 PM CEST

AI Services / Recommendations

Serviço Intermitente Jul 14, 2026 12:54 AM–1:13 AM CEST

Data Transformation / Batch operations

Serviço Reduzido Jul 13, 2026 6:20 PM–6:25 PM CEST

AI Services / Recommendations

Sem eventos para 13 dias!

Interrupção Jun 30, 2026 9:30 AM–10:20 AM CEST

Infrastructure - Zone I / Event Tracker

Serviço Reduzido Jun 30, 2026 9:30 AM–9:49 AM CEST

Infrastructure - Zone II / Event Tracker

Planned technical maintenance Jun 30, 2026 1:00 PM–2:30 AM CEST

54 Serviços afetados:

Portal / Portal - availibility
Portal / Portal - login
Portal / Certification Module
Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Infrastructure - Zone I / Communication
Infrastructure - Zone I / Event Tracker
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Profile Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Profile Update
Automation - Zone A / Statistics
Automation - Zone B / Audience
Automation - Zone B / Jinjava processing engine
Automation - Zone B / Profile Filter
Automation - Zone B / Journey and events processing
Automation - Zone B / Webhooks
Automation - Zone B / Send Event
Automation - Zone B / Profile Update
Automation - Zone B / Statistics
Automation - Zone C / Audience
Automation - Zone C / Jinjava processing engine
Automation - Zone C / Profile Filter
Automation - Zone C / Journey and events processing
Automation - Zone C / Send Event
Automation - Zone C / Profile Update
Automation - Zone C / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

Serviço Reduzido Jun 29, 2026 5:36 PM–5:40 PM CEST

AI Services / Recommendations

Interrupção Jun 29, 2026 1:03 PM–1:35 PM CEST

Data Transformation / Batch operations

Sem eventos para 12 dias!

Serviço Intermitente Jun 16, 2026 6:29 PM–6:52 PM CEST

Infrastructure - Zone I / Event Tracker

Sem eventos para 3 dias!

Delays in Event Processing Jun 12, 2026 6:29 PM–7:13 PM CEST

2 Serviços afetados:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone I / Event Tracker

Sem eventos para 1 dia!

Issue affecting platform performance Jun 10, 2026 9:30 PM–9:41 PM CEST

5 Serviços afetados:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone I / Event Tracker
Automation - Zone A / Profile Update
Automation - Zone B / Profile Update
Automation - Zone C / Profile Update

Interrupção Jun 10, 2026 9:23 PM–9:28 PM CEST

Infrastructure - Zone II / Event Tracker

Interrupção Jun 10, 2026 9:22 PM–9:27 PM CEST

Clients / Login

Sem eventos para 1 dia!

Interrupção Jun 9, 2026 2:28 PM–2:30 PM CEST

Data Transformation / Batch operations

Interrupção Jun 9, 2026 1:29 PM–1:32 PM CEST

Core Services / Analytics

Sem eventos para 1 dia!

Interrupção Jun 8, 2026 1:30 PM–1:31 PM CEST

Core Services / Analytics

Sem eventos para 5 dias!

Interrupção Jun 2, 2026 3:49 PM–4:23 PM CEST

Infrastructure - Zone I / Event Tracker

Serviço Intermitente Jun 2, 2026 2:25 PM–3:41 PM CEST

Infrastructure - Zone I / Event Tracker

Service Disruption: Search and Recommendations Modules Jun 2, 2026 10:22 AM–10:55 AM CEST

2 Serviços afetados:

AI Services / Recommendations
AI Services / Search

Interrupção Jun 1, 2026 4:28 PM–4:30 PM CEST

Data Transformation / Batch operations

Interrupção Jun 1, 2026 1:27 PM–1:32 PM CEST

Core Services / Analytics

Sem eventos para 3 dias!

Interrupção May 29, 2026 1:23 PM–1:26 PM CEST

Core Services / Analytics

Sem eventos para 1 dia!

Terrarium database issues May 28, 2026 9:48 AM–10:11 AM CEST

2 Serviços afetados:

Core Services / Analytics
Core Services / Catalogs

Interrupção May 28, 2026 8:57 AM–9:00 AM CEST

Core Services / Analytics

Planned Technical Maintenance – Emaillabs Service Availability May 27, 2026 11:57 AM CEST

2 Serviços afetados:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Sem eventos para 1 dia!

Serviço Reduzido May 26, 2026 10:17 AM–10:20 AM CEST

Automation - Zone B / Journey and events processing

Serviço Reduzido May 25, 2026 1:32 PM–1:34 PM CEST

Automation - Zone A / Jinjava processing engine

Sem eventos para 1 dia!

Serviço Reduzido May 24, 2026 8:09 AM–8:13 AM CEST

Automation - Zone B / Journey and events processing

Sem eventos para 1 dia!

Delays in Analytics-Related Modules May 22, 2026 3:21 PM–5:03 PM CEST

Core Services / Analytics

Sem eventos para 4 dias!

Serviço Reduzido May 18, 2026 3:55 PM–4:21 PM CEST

Infrastructure - Zone I / Event Tracker

Sem eventos para 5 dias!

Serviço Reduzido May 13, 2026 8:25 AM–8:27 AM CEST

AI Services / Recommendations

Issue with AI Search May 12, 2026 3:36 PM–5:09 PM CEST

AI Services / Search

Sem eventos para 1 dia!

Serviço Intermitente May 10, 2026 9:25 PM–10:23 PM CEST

Infrastructure - Zone I / Event Tracker

Interrupção May 10, 2026 9:19 PM–10:12 PM CEST

Infrastructure - Zone II / Event Tracker

Sem eventos para 2 dias!

Serviço Reduzido May 8, 2026 5:45 PM–6:15 PM CEST

Core Services / Emails

Sem eventos para 2 dias!

Serviço Reduzido May 6, 2026 9:34 AM–9:36 AM CEST

Automation - Zone A / Journey and events processing

Serviço Reduzido May 6, 2026 9:16 AM–9:35 AM CEST

AI Services / Recommendations

Sem eventos para 8 dias!

Serviço Intermitente Apr 27, 2026 9:11 PM–10:02 PM CEST

Infrastructure - Zone I / Event Tracker

Interrupção Apr 27, 2026 4:43 PM–4:49 PM CEST

AI Services / Recommendations

Sem eventos para 2 dias!

Serviço Reduzido Apr 24, 2026 5:24 PM–5:43 PM CEST

Core Services / Emails

Sem eventos para 7 dias!

Planned Change of Public IP Addresses Apr 17, 2026 3:04 PM CEST

Portal / Portal - login

Serviço Reduzido Apr 17, 2026 12:50 PM–12:55 PM CEST

Automation - Zone B / Send Event

Sem eventos para 9 dias!

Issue with Analytics Apr 7, 2026 1:33 PM–1:44 PM CEST

2 Serviços afetados:

Core Services / Analytics
Loyalty & Engagement / Promotions For Client

Sem eventos para 2 dias!

Serviço Intermitente Apr 5, 2026 10:21 AM–10:49 AM CEST

Infrastructure - Zone I / Event Tracker

Serviço Intermitente Apr 5, 2026 10:23 AM–10:40 AM CEST

Infrastructure - Zone II / Event Tracker

Sem eventos para 2 dias!

Serviço Reduzido Apr 2, 2026 7:14 PM–7:46 PM CEST

Loyalty & Engagement / Promotions Points

Sem eventos para 6 dias!

Serviço Reduzido Mar 27, 2026 8:36 AM–8:38 AM CET

Core Services / Emails

Serviço Reduzido Mar 26, 2026 4:12 PM–4:21 PM CET

Core Services / Emails

Sem eventos para 2 dias!

Serviço Reduzido Mar 23, 2026 6:35 PM–7:05 PM CET

Core Services / Emails

Sem eventos para 3 dias!

Serviço Reduzido Mar 19, 2026 7:47 PM–8:17 PM CET

Core Services / Emails

Sem eventos para 3 dias!

Serviço Reduzido Mar 16, 2026 6:50 PM–7:00 PM CET

Core Services / Emails

Serviço Reduzido Mar 16, 2026 4:12 PM–4:31 PM CET

Core Services / Emails

Communication module issues Mar 16, 2026 4:05 PM CET

2 Serviços afetados:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Sem eventos para 6 dias!

Serviço Reduzido Mar 9, 2026 9:15 PM–10:10 PM CET

Core Services / Emails

Sem eventos para 4 dias!

Serviço Reduzido Mar 5, 2026 8:38 PM–9:10 PM CET

Core Services / Emails

Sem eventos para 3 dias!

Serviço Reduzido Mar 2, 2026 8:00 PM–9:00 PM CET

Core Services / Emails

Sem eventos para 4 dias!

Serviço Reduzido Feb 26, 2026 4:00 PM–4:42 PM CET

Core Services / Emails

Sem eventos para 3 dias!

Interrupção Feb 23, 2026 2:46 PM–2:53 PM CET

AI Services / Search

Serviço Intermitente Feb 23, 2026 2:46 PM–2:52 PM CET

AI Services / Recommendations

Interrupção Feb 23, 2026 1:32 PM–1:49 PM CET

AI Services / Recommendations

Interrupção Feb 23, 2026 1:31 PM–1:49 PM CET

AI Services / Search

Sem eventos para 4 dias!

Interrupção Feb 19, 2026 8:35 AM–8:38 AM CET

Infrastructure - Zone I / Event Tracker

Sem eventos para 9 dias!

Issue affecting platform performance Feb 9, 2026 2:12 PM–5:03 PM CET

Core Services / Analytics

Interrupção Feb 9, 2026 2:03 PM–2:04 PM CET

Core Services / Analytics

Sem eventos para 6 dias!

Azure Service Interruption – Virtual Machine Issues Feb 2, 2026 11:17 PM–Feb 3, 2026 12:19 AM CET

4 Serviços afetados:

Portal / Portal - availibility
Portal / Portal - login
Core Services / API
Infrastructure - Zone I / Event Tracker

Sem eventos para 10 dias!

Interrupção Jan 23, 2026 9:34 AM–9:43 AM CET

Infrastructure - Zone I / Event Tracker

Sem eventos para 1 dia!

Issue with DC event generation Jan 21, 2026 2:47 PM CET

2 Serviços afetados:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone I / Event Tracker

Sem eventos para 5 dias!

Upcoming EmailLabs Maintenance – Possible Service Interruptions Jan 16, 2026 2:01 PM CET

Core Services / Emails

Sem eventos para 7 dias!

Interrupção Jan 9, 2026 11:40 AM–11:43 AM CET

Infrastructure - Zone I / Event Tracker

Interrupção Jan 9, 2026 11:40 AM–11:42 AM CET

Infrastructure - Zone II / Event Tracker

Interrupção Jan 8, 2026 3:07 PM–4:01 PM CET

Automation - Zone A / Profile Filter

Serviço Intermitente Jan 8, 2026 3:16 PM–3:58 PM CET

Automation - Zone B / Profile Filter

Sem eventos para 5 dias!

Interrupção Jan 3, 2026 1:24 AM–1:25 AM CET

Loyalty & Engagement / Promotions For Client

Interrupção Jan 3, 2026 1:23 AM–1:24 AM CET

Loyalty & Engagement / Promotions for POS

Sem eventos para 4 dias!

Interrupção Dec 29, 2025 2:12 PM–2:14 PM CET

Core Services / Analytics

Sem eventos para 8 dias!

Import Issue Affecting Profile Module Dec 21, 2025 12:08 PM–12:36 PM CET

Core Services / Imports

Sem eventos para 5 dias!

Serviço Intermitente Dec 16, 2025 6:06 AM–6:17 AM CET

Automation - Zone B / Profile Update

Interrupção Dec 15, 2025 12:27 PM–1:27 PM CET

Data Transformation / Batch operations

Sem eventos para 10 dias!

Important Notice: Global Cloudflare Outage Dec 5, 2025 10:04 AM–11:27 AM CET

2 Serviços afetados:

Core Services / API
Portal / Portal - login

Interrupção Dec 4, 2025 2:16 PM–2:19 PM CET

Infrastructure - Zone I / Event Tracker

Interrupção Dec 4, 2025 2:16 PM–2:18 PM CET

Infrastructure - Zone II / Event Tracker

Sem eventos para 3 dias!

Interrupção Nov 30, 2025 9:06 PM–9:11 PM CET

AI Services / Search

Sem eventos para 19 dias!

Issue with Catalogs Nov 11, 2025 4:38 PM CET

Core Services / Catalogs

Interrupção Nov 11, 2025 1:14 AM–1:15 AM CET

Infrastructure - Zone I / Event Tracker

Serviço Reduzido Nov 11, 2025 1:12 AM–1:13 AM CET

Infrastructure - Zone II / Communication

Serviço Reduzido Nov 11, 2025 1:12 AM–1:13 AM CET

Infrastructure - Zone I / Communication

Sem eventos para 1 dia!

Interrupção Nov 9, 2025 1:27 AM–1:30 AM CET

Infrastructure - Zone II / Event Tracker

Interrupção Nov 9, 2025 1:27 AM–1:30 AM CET

Infrastructure - Zone I / Event Tracker

Interrupção Nov 9, 2025 1:24 AM–1:30 AM CET

Loyalty & Engagement / Promotions for POS

Interrupção Nov 9, 2025 1:24 AM–1:29 AM CET

Clients / Login

Interrupção Nov 9, 2025 1:24 AM–1:29 AM CET

Loyalty & Engagement / Promotions For Client

Interrupção Nov 9, 2025 1:13 AM–1:19 AM CET

Clients / Login

Interrupção Nov 9, 2025 1:13 AM–1:19 AM CET

Loyalty & Engagement / Promotions For Client

Interrupção Nov 9, 2025 1:14 AM–1:19 AM CET

Loyalty & Engagement / Promotions for POS

Maintenance works on the Profiles module Nov 9, 2025 12:00 AM–12:15 AM CET

5 Serviços afetados:

Core Services / Activities
Clients / Registration
Clients / Account Management
Automation - Zone B / Profile Update
Automation - Zone C / Profile Update

Sem eventos para 1 dia!

Issue with Catalogs Nov 7, 2025 11:50 AM–1:54 PM CET

Core Services / Catalogs

Serviço Reduzido Nov 7, 2025 11:10 AM–11:11 AM CET

Automation - Zone A / Webhooks

Serviço Reduzido Nov 7, 2025 10:35 AM–10:50 AM CET

Automation - Zone A / Webhooks

Serviço Reduzido Nov 7, 2025 9:54 AM–9:59 AM CET

Automation - Zone A / Webhooks

Sem eventos para 2 dias!

Issue with AI-related modules Nov 3, 2025 9:24 PM–Nov 4, 2025 12:12 PM CET

4 Serviços afetados:

Loyalty & Engagement / Promotions Points
Infrastructure - Zone I / Event Tracker
AI Services / Recommendations
AI Services / Search

Sem eventos para 8 dias!

Serviço Reduzido Oct 27, 2025 10:05 AM–10:08 AM CET

AI Services / Search

Sem eventos para 4 dias!

Issues with AI Recommendations and Search responses Oct 23, 2025 10:26 AM CEST

3 Serviços afetados:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Sem eventos para 2 dias!

AI recommendations issues (GCP) Oct 20, 2025 2:13 PM–2:20 PM CEST

2 Serviços afetados:

AI Services / AI Engine
AI Services / Recommendations

VTEX Service Degradation Oct 20, 2025 12:02 PM CEST

3 Serviços afetados:

Core Services / Catalogs
AI Services / Recommendations
AI Services / Search

Sem eventos para 1 dia!

Interrupção Oct 19, 2025 10:42 AM–10:48 AM CEST

Data Transformation / Batch operations

Interrupção Oct 19, 2025 10:19 AM–10:31 AM CEST

Data Transformation / Batch operations

Interrupção Oct 19, 2025 10:00 AM–10:08 AM CEST

Data Transformation / Batch operations

Interrupção Oct 19, 2025 9:08 AM–9:41 AM CEST

Data Transformation / Batch operations

Interrupção Oct 19, 2025 8:52 AM–8:57 AM CEST

Data Transformation / Batch operations

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