Geschiedenis

99,996% Uptime

Storing 28 Aug 2025 19:36–19:44 CEST

Data Transformation / Batch operations

Storing 28 Aug 2025 19:22–19:25 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 28 Aug 2025 19:02–19:11 CEST

Data Transformation / Buffered operations

Storing 28 Aug 2025 18:57–19:10 CEST

Data Transformation / Batch operations

Storing 28 Aug 2025 18:29–18:34 CEST

Data Transformation / Batch operations

Storing 28 Aug 2025 17:18–17:43 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Storing 27 Aug 2025 15:09–15:10 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Event synchronization delay 26 Aug 2025 10:23–11:56 CEST

2 Getroffen Diensten:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 26 Aug 2025 11:11–11:16 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 26 Aug 2025 10:34–11:05 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 26 Aug 2025 10:55–10:57 CEST

Automation - Zone B / Profile Filter

Storing 26 Aug 2025 10:06–10:31 CEST

Core Services / Analytics

Storing 25 Aug 2025 13:24–13:38 CEST

Core Services / Analytics

Geen incidenten afgelopen 3 dagen!

Periodieke Dienstonderbreking 22 Aug 2025 11:00–11:17 CEST

Core Services / Analytics

Geen incidenten afgelopen 3 dagen!

Periodieke Dienstonderbreking 19 Aug 2025 8:34– 8:46 CEST

Core Services / Emails

Geen incidenten afgelopen 2 dagen!

Storing 16 Aug 2025 15:27–16:29 CEST

Infrastructure - Zone I / Event Tracker

Storing 16 Aug 2025 15:15–15:19 CEST

Infrastructure - Zone I / Event Tracker

Verslechterde Dienstverlening 16 Aug 2025 4:27– 4:32 CEST

Automation - Zone A / Profile Filter

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 13 Aug 2025 21:50–21:52 CEST

Core Services / Emails

Storing 13 Aug 2025 12:24–12:26 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 13 Aug 2025 12:10–12:13 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 13 Aug 2025 11:36–11:41 CEST

AI Services / Recommendations

Storing 13 Aug 2025 8:19– 8:42 CEST

AI Services / Recommendations

Maintenance on August 13th 13 Aug 2025 1:00– 2:00 CEST

Core Services / API

Geen incidenten afgelopen 1 dag!

Storing 11 Aug 2025 15:07–15:08 CEST

Infrastructure - Zone I / Event Tracker

Geen incidenten afgelopen 1 dag!

Storing 9 Aug 2025 20:54–21:09 CEST

Infrastructure - Zone I / Event Tracker

Verslechterde Dienstverlening 9 Aug 2025 2:54– 2:56 CEST

Automation - Zone B / Profile Update

Storing 8 Aug 2025 12:34–12:48 CEST

Infrastructure - Zone I / Event Tracker

Geen incidenten afgelopen 4 dagen!

Storing 4 Aug 2025 8:42– 8:44 CEST

AI Services / Recommendations

Storing 4 Aug 2025 8:19– 8:36 CEST

AI Services / Recommendations

Storing 4 Aug 2025 8:18– 8:32 CEST

AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 2 Aug 2025 10:36–10:40 CEST

Core Services / Emails

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 31 Jul 2025 4:26– 4:35 CEST

Automation - Zone A / Profile Filter

Geen incidenten afgelopen 7 dagen!

Periodieke Dienstonderbreking 23 Jul 2025 9:57–10:20 CEST

Core Services / Analytics

Geen incidenten afgelopen 8 dagen!

Verslechterde Dienstverlening 14 Jul 2025 12:19–12:35 CEST

Core Services / Emails

Periodieke Dienstonderbreking 14 Jul 2025 10:24–10:59 CEST

Core Services / Emails

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 12 Jul 2025 6:31– 6:36 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 12 Jul 2025 5:47– 6:00 CEST

Automation - Zone A / Profile Filter

Event Enriching Interruption – (July 10th, 11:03–14:03 CEST) 11 Jul 2025 13:44 CEST

Infrastructure - Zone I / Event Tracker

Geen incidenten afgelopen 1 dag!

Issue with Communication module 9 Jul 2025 14:26–14:40 CEST

Infrastructure - Zone I / Communication

Issue with Dynamic content performance 9 Jul 2025 14:17–14:39 CEST

Core Services / Dynamic Content

Storing 9 Jul 2025 10:34–10:50 CEST

Core Services / Emails

Storing 8 Jul 2025 18:46–19:44 CEST

Infrastructure - Zone I / Event Tracker

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 5 Jul 2025 12:34–12:39 CEST

Loyalty & Engagement / Promotions Points

Periodieke Dienstonderbreking 5 Jul 2025 12:18–12:22 CEST

AI Services / Recommendations

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 2 Jul 2025 0:17– 0:18 CEST

AI Services / Recommendations

Storing 1 Jul 2025 8:22– 8:24 CEST

Core Services / Analytics

Issue with Search and Recommendations modules 30 Jun 2025 13:06–13:22 CEST

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Storing 30 Jun 2025 12:27–12:53 CEST

AI Services / Recommendations

Storing 30 Jun 2025 12:27–12:53 CEST

AI Services / Search

Verslechterde Dienstverlening 30 Jun 2025 12:43–12:51 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 29 Jun 2025 22:31–22:45 CEST

Core Services / Dynamic Content

Storing 29 Jun 2025 22:30–22:37 CEST

Infrastructure - Zone I / Event Tracker

Storing 29 Jun 2025 22:31–22:34 CEST

Infrastructure - Zone II / Event Tracker

Geen incidenten afgelopen 5 dagen!

Storing 24 Jun 2025 17:15–18:22 CEST

Data Transformation / Batch operations

Storing 24 Jun 2025 16:44–17:04 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 24 Jun 2025 13:31–13:34 CEST

Core Services / Analytics

Storing 23 Jun 2025 15:51–16:45 CEST

Data Transformation / Batch operations

Storing 23 Jun 2025 15:35–15:39 CEST

Data Transformation / Batch operations

Storing 23 Jun 2025 12:27–12:39 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 5 dagen!

Storing 18 Jun 2025 4:15– 4:32 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 18 Jun 2025 4:17– 4:27 CEST

Automation - Zone A / Jinjava processing engine

Geen incidenten afgelopen 2 dagen!

Storing 15 Jun 2025 20:26–20:27 CEST

Core Services / Content Provider

Geen incidenten afgelopen 3 dagen!

Storing 12 Jun 2025 12:20–12:23 CEST

AI Services / Recommendations

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 8 Jun 2025 20:19–20:20 CEST

AI Services / Recommendations

Geen incidenten afgelopen 2 dagen!

EmailLabs – Scheduled Maintenance – June 10, 2025 6 Jun 2025 13:02 CEST

Core Services / Emails

Verslechterde Dienstverlening 5 Jun 2025 18:21–18:22 CEST

AI Services / Recommendations

Storing 5 Jun 2025 12:34–12:39 CEST

Core Services / Emails

Geen incidenten afgelopen ongeveer een maand!

Storing 5 May 2025 15:32–15:51 CEST

Automation - Zone B / Profile Update

Geen incidenten afgelopen ongeveer een maand!

Storing 4 Apr 2025 11:41–12:04 CEST

Core Services / Emails

Periodieke Dienstonderbreking 3 Apr 2025 15:08–17:16 CEST

Automation - Zone A / Profile Update

Geen incidenten afgelopen 6 dagen!

Issue with imports andu updates 27 Mar 2025 15:17–16:44 CET

2 Getroffen Diensten:

Core Services / Imports
Automation - Zone A / Profile Update

Geen incidenten afgelopen ongeveer een maand!

Delays in processing clients update 19 Feb 2025 17:36–19:03 CET

5 Getroffen Diensten:

Core Services / Imports
Clients / Registration
Automation - Zone A / Profile Update
Automation - Zone B / Profile Update
Automation - Zone C / Profile Update

Geen incidenten afgelopen 5 dagen!

Issue with tracker 14 Feb 2025 17:47–18:01 CET

5 Getroffen Diensten:

Infrastructure - Zone II / Event Tracker
Infrastructure - Zone II / Communication
Core Services / Dynamic Content
Infrastructure - Zone I / Communication
Infrastructure - Zone I / Event Tracker

Geen incidenten afgelopen 8 dagen!

Issue with Automation Module 6 Feb 2025 17:04–17:18 CET

3 Getroffen Diensten:

Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Geen incidenten afgelopen 7 dagen!

CRM issues 30 Jan 2025 11:47–12:40 CET

Core Services / Client Export

Geen incidenten afgelopen 14 dagen!

Terrarium database issues 16 Jan 2025 3:29– 4:44 CET

7 Getroffen Diensten:

Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Core Services / Analytics
Core Services / Client Export

Geen incidenten afgelopen ongeveer 2 maanden!

Displaying of statistics in recommendation and search, training predictions 21 Nov 2024 21:55–23:17 CET

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Geen incidenten afgelopen 13 dagen!

Displaying of statistics in recommendation and search, training predictions 8 Nov 2024 17:42–21:35 CET

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Geen incidenten afgelopen 2 dagen!

Issue with Emails and Automation Module 6 Nov 2024 13:48–14:34 CET

2 Getroffen Diensten:

Core Services / Emails
Infrastructure - Zone I / Communication

Geen incidenten afgelopen 5 dagen!

Scheduled Database Maintenance Notification 1 Nov 2024 1:00– 5:00 CET

7 Getroffen Diensten:

Core Services / Analytics
Core Services / Emails
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Geen incidenten afgelopen 15 dagen!

Scheduled Service Maintenance Notification 17 Oct 2024 1:00– 4:00 CEST

12 Getroffen Diensten:

Core Services / Analytics
Core Services / Dynamic Content
Core Services / Emails
Core Services / Client Export
Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem

Geen incidenten afgelopen 16 dagen!

Dashboards loading issue 30 Sep 2024 11:30–11:46 CEST

Core Services / Analytics

Geen incidenten afgelopen 17 dagen!

Temporary Issues with recommendations statistics and predictions 12 Sep 2024 11:30–15:35 CEST

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Scheduled Maintenance Notification (Vouchers - September 11th) 11 Sep 2024 23:00–12 Sep 2024 1:00 CEST

2 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Geen incidenten afgelopen 6 dagen!

Issue with promotion module 5 Sep 2024 17:16–18:03 CEST

4 Getroffen Diensten:

Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 1 dag!

Vouchers Maintenance (August 28th) 22 Aug 2024 23:52– 3 Sep 2024 18:54 CEST

2 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication