Geschiedenis

99,917% Uptime

Verslechterde Dienstverlening 24 apr 2024 21:38–21:40 CEST

AI Services / Recommendations

Geen incidenten afgelopen 1 dag!

Storing 23 apr 2024 9:59–10:00 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 23 apr 2024 3:04– 3:05 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 23 apr 2024 3:03– 3:04 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 23 apr 2024 2:59– 3:00 CEST

Infrastructure - Zone II / Communication

Storing 22 apr 2024 14:53–14:54 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 22 apr 2024 14:44–14:45 CEST

Data Transformation / Batch operations

Periodieke Dienstonderbreking 22 apr 2024 14:20–14:29 CEST

Data Transformation / Batch operations

Storing 22 apr 2024 14:06–14:10 CEST

Data Transformation / Batch operations

Storing 22 apr 2024 13:16–13:18 CEST

Data Transformation / Batch operations

Storing 22 apr 2024 13:01–13:05 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Storing 21 apr 2024 8:54– 8:56 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 20 apr 2024 7:37– 8:27 CEST

Automation - Zone C / Statistics

Periodieke Dienstonderbreking 20 apr 2024 7:36– 8:26 CEST

Automation - Zone B / Statistics

Periodieke Dienstonderbreking 20 apr 2024 7:36– 8:26 CEST

Automation - Zone A / Statistics

Issue with AI components 19 apr 2024 12:31–15:29 CEST

3 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Storing 19 apr 2024 10:26–10:27 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 4 dagen!

Storing 14 apr 2024 11:21–11:25 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 4 dagen!

Storing 9 apr 2024 13:27–13:38 CEST

Loyalty & Engagement / Promotions Redeem

Periodieke Dienstonderbreking 9 apr 2024 13:26–13:38 CEST

Loyalty & Engagement / Promotions For Client

Storing 9 apr 2024 13:30–13:38 CEST

Core Services / Content Provider

Storing 9 apr 2024 13:30–13:33 CEST

Loyalty & Engagement / Promotions for POS

Storing 8 apr 2024 15:57–16:17 CEST

Loyalty & Engagement / Promotions Redeem

Periodieke Dienstonderbreking 8 apr 2024 15:55–16:16 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 8 apr 2024 16:15–16:16 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 8 apr 2024 14:17–14:24 CEST

Loyalty & Engagement / Promotions Redeem

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 7 apr 2024 4:32– 4:33 CEST

Automation - Zone A / Profile Filter

Storing 7 apr 2024 4:09– 4:33 CEST

Core Services / Content Provider

Storing 7 apr 2024 4:05– 4:31 CEST

Loyalty & Engagement / Promotions For Client

Storing 7 apr 2024 4:26– 4:31 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 7 apr 2024 4:08– 4:21 CEST

Core Services / Analytics

Storing 7 apr 2024 4:06– 4:16 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 7 apr 2024 4:03– 4:04 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 7 apr 2024 4:02– 4:03 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 1 dag!

Storing 5 apr 2024 9:06– 9:08 CEST

Data Transformation / Batch operations

Storing 5 apr 2024 8:57– 8:58 CEST

Data Transformation / Batch operations

Storing 5 apr 2024 8:44– 8:49 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Storing 4 apr 2024 6:35– 6:36 CEST

Data Transformation / Batch operations

Storing 4 apr 2024 6:12– 6:17 CEST

Data Transformation / Batch operations

Storing 3 apr 2024 17:29–17:30 CEST

Data Transformation / Batch operations

Periodieke Dienstonderbreking 3 apr 2024 11:10–11:17 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 3 apr 2024 8:57– 8:58 CEST

Infrastructure - Zone I / Event Tracker

Storing 2 apr 2024 21:34–21:38 CEST

Data Transformation / Batch operations

Periodieke Dienstonderbreking 2 apr 2024 21:01–21:14 CEST

Data Transformation / Batch operations

Storing 2 apr 2024 20:50–20:51 CEST

Data Transformation / Batch operations

Storing 2 apr 2024 20:30–20:32 CEST

Data Transformation / Batch operations

Storing 2 apr 2024 20:21–20:23 CEST

Data Transformation / Batch operations

Storing 2 apr 2024 19:45–19:48 CEST

Data Transformation / Batch operations

Storing 2 apr 2024 19:35–19:39 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 3 dagen!

Periodieke Dienstonderbreking 30 mrt 2024 11:32–11:38 CET

AI Services / Recommendations

Periodieke Dienstonderbreking 29 mrt 2024 23:14–23:18 CET

Clients / Login

Geen incidenten afgelopen 5 dagen!

Periodieke Dienstonderbreking 24 mrt 2024 20:51–21:19 CET

Automation - Zone A / Webhooks

Storing 24 mrt 2024 11:52–12:01 CET

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 3 dagen!

Email campaigns issues 19 mrt 2024 15:44–20 mrt 2024 21:38 CET

Core Services / Emails

Geen incidenten afgelopen 4 dagen!

Verslechterde Dienstverlening 16 mrt 2024 17:04–17:07 CET

AI Services / Search

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 13 mrt 2024 22:37–22:38 CET

Automation - Zone A / Profile Filter

Storing 13 mrt 2024 3:46– 3:47 CET

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 12 mrt 2024 2:03– 2:04 CET

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 12 mrt 2024 2:02– 2:03 CET

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 11 mrt 2024 2:04– 2:06 CET

Infrastructure - Zone II / Communication

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 9 mrt 2024 12:40–12:48 CET

AI Services / Recommendations

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 8 mrt 2024 2:11– 2:12 CET

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 8 mrt 2024 2:00– 2:02 CET

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 8 mrt 2024 2:00– 2:01 CET

Infrastructure - Zone I / Communication

Periodieke Dienstonderbreking 7 mrt 2024 23:09–23:26 CET

Automation - Zone A / Journey and events processing

Verslechterde Dienstverlening 7 mrt 2024 15:12–15:25 CET

Core Services / Catalogs

Storing 7 mrt 2024 14:07–14:10 CET

Core Services / Catalogs

Storing 7 mrt 2024 14:00–14:05 CET

Core Services / Catalogs

Verslechterde Dienstverlening 7 mrt 2024 2:06– 2:07 CET

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 7 mrt 2024 2:05– 2:06 CET

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 6 mrt 2024 2:07– 2:08 CET

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 4 mrt 2024 16:13–16:14 CET

AI Services / Recommendations

Periodieke Dienstonderbreking 4 mrt 2024 2:04– 2:12 CET

Automation - Zone A / Profile Update

Geen incidenten afgelopen 3 dagen!

Dynamic Content Service Degradation 29 feb 2024 17:44–19:13 CET

Core Services / Dynamic Content

Verslechterde Dienstverlening 29 feb 2024 11:04–11:06 CET

AI Services / Search

Verslechterde Dienstverlening 29 feb 2024 8:01– 8:15 CET

Loyalty & Engagement / Promotions Points

Verslechterde Dienstverlening 29 feb 2024 1:03– 1:12 CET

Core Services / Dynamic Content

Platform Maintenance 28 feb 2024 22:00–29 feb 2024 1:00 CET

12 Getroffen Diensten:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Verslechterde Dienstverlening 28 feb 2024 13:55–13:59 CET

AI Services / Search

Storing 28 feb 2024 10:53–10:56 CET

AI Services / Search

Storing 28 feb 2024 2:25– 2:27 CET

Data Transformation / Batch operations

Storing 27 feb 2024 23:22–23:30 CET

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 26 feb 2024 10:25–10:29 CET

AI Services / Recommendations

Geen incidenten afgelopen 5 dagen!

Periodieke Dienstonderbreking 20 feb 2024 15:50–20:35 CET

Core Services / Emails

Periodieke Dienstonderbreking 20 feb 2024 1:22– 1:25 CET

AI Services / Search

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 17 feb 2024 19:32–19:35 CET

AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 16 feb 2024 11:27–11:28 CET

AI Services / Search

Geen incidenten afgelopen 3 dagen!

Periodieke Dienstonderbreking 12 feb 2024 16:56–17:14 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 12 feb 2024 16:53–17:14 CET

Core Services / Analytics

Geen incidenten afgelopen 2 dagen!

Periodieke Dienstonderbreking 10 feb 2024 16:20–16:36 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 10 feb 2024 16:24–16:34 CET

Core Services / Analytics

Storing 10 feb 2024 16:18–16:19 CET

Core Services / Analytics

Periodieke Dienstonderbreking 10 feb 2024 16:03–16:09 CET

Core Services / Analytics

Periodieke Dienstonderbreking 9 feb 2024 23:04–10 feb 2024 0:19 CET

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 10 feb 2024 0:05– 0:14 CET

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 9 feb 2024 23:09–10 feb 2024 0:14 CET

Core Services / Analytics

Verslechterde Dienstverlening 9 feb 2024 23:35–23:45 CET

Automation - Zone B / Profile Filter

Storing 9 feb 2024 23:06–23:07 CET

Core Services / Analytics

Verslechterde Dienstverlening 9 feb 2024 11:42–11:45 CET

AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 8 feb 2024 8:03– 8:06 CET

Core Services / Emails

Verslechterde Dienstverlening 7 feb 2024 8:05– 8:08 CET

Core Services / Emails

Periodieke Dienstonderbreking 7 feb 2024 3:14– 3:38 CET

Automation - Zone A / Profile Filter

Storing 7 feb 2024 3:09– 3:35 CET

Core Services / Content Provider

Storing 7 feb 2024 3:20– 3:35 CET

Core Services / Analytics

Storing 7 feb 2024 3:06– 3:32 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 7 feb 2024 3:27– 3:31 CET

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 7 feb 2024 3:27– 3:31 CET

Infrastructure - Zone I / Communication

Storing 7 feb 2024 3:28– 3:29 CET

Loyalty & Engagement / Promotions for POS

Storing 7 feb 2024 3:08– 3:11 CET

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 7 feb 2024 3:03– 3:05 CET

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 7 feb 2024 3:03– 3:04 CET

Infrastructure - Zone II / Communication

Storing 6 feb 2024 15:28–15:54 CET

Data Transformation / Batch operations

Storing 6 feb 2024 14:07–14:23 CET

Data Transformation / Batch operations

Verslechterde Dienstverlening 6 feb 2024 8:01– 8:07 CET

Core Services / Emails

Geen incidenten afgelopen 4 dagen!

Verslechterde Dienstverlening 2 feb 2024 8:00– 8:01 CET

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 1 feb 2024 7:19– 7:28 CET

Core Services / Analytics

Storing 1 feb 2024 3:41– 3:42 CET

Core Services / Content Provider

Issue with journey and events processing in Automation 31 jan 2024 18:10–19:41 CET

Automation - Zone A / Journey and events processing

Periodieke Dienstonderbreking 31 jan 2024 18:13–18:37 CET

Automation - Zone A / Audience

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 30 jan 2024 8:00– 8:05 CET

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Storing 29 jan 2024 4:01– 4:02 CET

Core Services / Content Provider

Verslechterde Dienstverlening 29 jan 2024 2:07– 2:09 CET

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 29 jan 2024 1:43– 1:44 CET

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 27 jan 2024 9:00– 9:02 CET

Core Services / Emails

Storing 27 jan 2024 3:40– 3:41 CET

Core Services / Content Provider

Verslechterde Dienstverlening 27 jan 2024 3:03– 3:04 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 27 jan 2024 2:03– 2:04 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 27 jan 2024 1:48– 1:50 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 26 jan 2024 8:00– 8:10 CET

Core Services / Emails

Storing 26 jan 2024 3:36– 3:37 CET

Core Services / Content Provider

Verslechterde Dienstverlening 26 jan 2024 1:40– 1:41 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 25 jan 2024 8:01– 8:07 CET

Core Services / Emails

Verslechterde Dienstverlening 25 jan 2024 2:03– 2:04 CET

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 24 jan 2024 8:01– 8:08 CET

Core Services / Emails

Verslechterde Dienstverlening 24 jan 2024 3:27– 3:30 CET

Loyalty & Engagement / Promotions For Client

Storing 24 jan 2024 3:21– 3:22 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 24 jan 2024 2:06– 2:07 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 24 jan 2024 1:45– 1:47 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 24 jan 2024 1:37– 1:39 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 23 jan 2024 8:00– 8:05 CET

Core Services / Emails

Verslechterde Dienstverlening 23 jan 2024 2:12– 2:15 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 23 jan 2024 1:40– 1:43 CET

Loyalty & Engagement / Promotions For Client

Storing 22 jan 2024 13:58–14:54 CET

Core Services / Analytics

Verslechterde Dienstverlening 22 jan 2024 2:47– 2:48 CET

Loyalty & Engagement / Promotions For Client

Storing 21 jan 2024 17:24–17:25 CET

Data Transformation / Batch operations

Possible delays in sending messages due to issues reported by MS Azure 21 jan 2024 6:01–10:33 CET

2 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Storing 21 jan 2024 5:01– 5:02 CET

Core Services / Content Provider

Verslechterde Dienstverlening 21 jan 2024 2:07– 2:09 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 21 jan 2024 1:37– 1:40 CET

Loyalty & Engagement / Promotions For Client

Storing 20 jan 2024 3:37– 3:38 CET

Core Services / Content Provider

Verslechterde Dienstverlening 20 jan 2024 2:53– 2:55 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 20 jan 2024 2:26– 2:27 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 20 jan 2024 2:18– 2:20 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 20 jan 2024 2:01– 2:04 CET

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 19 jan 2024 3:01– 8:48 CET

Core Services / Emails

Verslechterde Dienstverlening 19 jan 2024 1:59– 2:00 CET

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 18 jan 2024 14:38–15:21 CET

Core Services / Emails

Verslechterde Dienstverlening 18 jan 2024 1:50– 1:51 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 18 jan 2024 1:38– 1:39 CET

Loyalty & Engagement / Promotions For Client

Storing 17 jan 2024 20:14–21:57 CET

Data Transformation / Batch operations

Verslechterde Dienstverlening 17 jan 2024 8:00– 8:01 CET

Core Services / Emails

Storing 17 jan 2024 3:49– 3:50 CET

Core Services / Content Provider

Verslechterde Dienstverlening 17 jan 2024 2:19– 2:23 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 17 jan 2024 1:59– 2:02 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 16 jan 2024 8:02– 8:03 CET

Core Services / Emails

Periodieke Dienstonderbreking 16 jan 2024 1:02– 2:31 CET

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 16 jan 2024 2:07– 2:25 CET

Core Services / Analytics

Verslechterde Dienstverlening 16 jan 2024 1:59– 2:00 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 16 jan 2024 1:42– 1:47 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 16 jan 2024 1:12– 1:36 CET

Core Services / Analytics

Storing 16 jan 2024 0:38– 0:39 CET

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Storing 14 jan 2024 8:08– 8:10 CET

Core Services / Content Provider

Verslechterde Dienstverlening 14 jan 2024 8:06– 8:07 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 14 jan 2024 1:57– 1:58 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 14 jan 2024 1:47– 1:50 CET

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 13 jan 2024 9:00– 9:36 CET

Core Services / Emails

Verslechterde Dienstverlening 13 jan 2024 8:05– 8:06 CET

Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 13 jan 2024 2:57– 2:59 CET

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 12 jan 2024 18:16–18:27 CET

Infrastructure - Zone II / Event Tracker

Verslechterde Dienstverlening 12 jan 2024 1:40– 1:41 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 11 jan 2024 2:05– 2:07 CET

Loyalty & Engagement / Promotions For Client

Storing 10 jan 2024 9:57–10:07 CET

Data Transformation / Batch operations

Verslechterde Dienstverlening 10 jan 2024 2:45– 2:46 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 10 jan 2024 1:56– 1:59 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 9 jan 2024 8:00– 8:05 CET

Core Services / Emails

Verslechterde Dienstverlening 9 jan 2024 1:50– 1:51 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 8 jan 2024 16:57–16:59 CET

AI Services / Search

Verslechterde Dienstverlening 8 jan 2024 2:03– 2:05 CET

Loyalty & Engagement / Promotions For Client

Storing 7 jan 2024 23:33–23:34 CET

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 6 jan 2024 8:59– 9:03 CET

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 5 jan 2024 2:07– 2:08 CET

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 4 jan 2024 1:37– 1:48 CET

Core Services / Analytics

Verslechterde Dienstverlening 3 jan 2024 12:18–12:50 CET

Automation - Zone B / Journey and events processing

Verslechterde Dienstverlening 3 jan 2024 7:59– 8:01 CET

Core Services / Emails

Periodieke Dienstonderbreking 3 jan 2024 2:44– 3:24 CET

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 3 jan 2024 1:46– 2:41 CET

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 3 jan 2024 1:18– 1:22 CET

AI Services / Search

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 31 dec 2023 19:44–19:47 CET

AI Services / Search

Periodieke Dienstonderbreking 31 dec 2023 15:32–16:46 CET

Core Services / Content Provider

Periodieke Dienstonderbreking 31 dec 2023 16:02–16:43 CET

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 31 dec 2023 16:02–16:43 CET

Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 29 dec 2023 8:00– 8:03 CET

Core Services / Emails

Storing 28 dec 2023 8:44– 8:46 CET

Core Services / Analytics

Storing 28 dec 2023 8:37– 8:38 CET

Core Services / Analytics

Verslechterde Dienstverlening 28 dec 2023 7:06– 7:07 CET

Automation - Zone B / Audience

Verslechterde Dienstverlening 27 dec 2023 13:13–13:14 CET

Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 27 dec 2023 12:59–13:14 CET

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 27 dec 2023 13:03–13:14 CET

Core Services / Analytics

Verslechterde Dienstverlening 27 dec 2023 12:45–12:50 CET

Automation - Zone B / Profile Filter

Storing 27 dec 2023 8:09– 8:10 CET

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Storing 25 dec 2023 17:07–17:10 CET

Core Services / Content Provider

Verslechterde Dienstverlening 25 dec 2023 1:57– 1:58 CET

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 23 dec 2023 2:18– 2:19 CET

Loyalty & Engagement / Promotions For Client

Storing 22 dec 2023 10:33–10:39 CET

AI Services / Search

Verslechterde Dienstverlening 22 dec 2023 1:54– 1:56 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 21 dec 2023 8:01– 8:06 CET

Core Services / Emails

Verslechterde Dienstverlening 20 dec 2023 8:00– 8:06 CET

Core Services / Emails

Verslechterde Dienstverlening 19 dec 2023 8:00– 8:08 CET

Core Services / Emails

Verslechterde Dienstverlening 19 dec 2023 2:05– 2:06 CET

Loyalty & Engagement / Promotions For Client

Storing 18 dec 2023 17:43–19:30 CET

AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 17 dec 2023 2:13– 2:15 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 16 dec 2023 9:02– 9:04 CET

Core Services / Emails

Verslechterde Dienstverlening 16 dec 2023 1:54– 1:56 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 16 dec 2023 1:31– 1:35 CET

Core Services / Analytics

Verslechterde Dienstverlening 15 dec 2023 8:18– 9:02 CET

Automation - Zone B / Journey and events processing

Verslechterde Dienstverlening 15 dec 2023 1:56– 1:57 CET

Loyalty & Engagement / Promotions For Client

Storing 14 dec 2023 22:01–22:12 CET

AI Services / Search

Storing 14 dec 2023 18:20–18:26 CET

Data Transformation / Batch operations

Verslechterde Dienstverlening 14 dec 2023 18:10–18:19 CET

Automation - Zone B / Journey and events processing

Storing 14 dec 2023 18:06–18:13 CET

Data Transformation / Batch operations

Storing 14 dec 2023 18:05–18:11 CET

Automation - Zone B / Audience

Verslechterde Dienstverlening 14 dec 2023 2:37– 2:38 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 13 dec 2023 8:23– 8:43 CET

Automation - Zone B / Journey and events processing

Verslechterde Dienstverlening 13 dec 2023 8:12– 8:20 CET

Automation - Zone B / Journey and events processing

Verslechterde Dienstverlening 12 dec 2023 16:06–16:07 CET

Core Services / Content Provider

Storing 12 dec 2023 10:08–10:09 CET

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 12 dec 2023 8:16– 9:05 CET

Automation - Zone B / Journey and events processing

Verslechterde Dienstverlening 12 dec 2023 8:01– 8:04 CET

Core Services / Emails

Storing 11 dec 2023 19:35–19:42 CET

Data Transformation / Batch operations

Storing 11 dec 2023 19:02–19:29 CET

Data Transformation / Batch operations

Storing 11 dec 2023 18:48–18:58 CET

Data Transformation / Batch operations

Verslechterde Dienstverlening 11 dec 2023 18:55–18:56 CET

Automation - Zone B / Journey and events processing

Verslechterde Dienstverlening 11 dec 2023 18:55–18:56 CET

Automation - Zone A / Journey and events processing

Verslechterde Dienstverlening 11 dec 2023 7:15– 7:17 CET

Automation - Zone B / Journey and events processing

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 10 dec 2023 1:51– 1:52 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 9 dec 2023 9:01– 9:02 CET

Core Services / Emails

Verslechterde Dienstverlening 9 dec 2023 8:11– 8:51 CET

Automation - Zone B / Journey and events processing

Storing 9 dec 2023 1:52– 2:03 CET

Core Services / Analytics

Verslechterde Dienstverlening 8 dec 2023 9:47– 9:50 CET

Infrastructure - Zone I / Event Tracker

Verslechterde Dienstverlening 8 dec 2023 9:35– 9:36 CET

Infrastructure - Zone I / Event Tracker

Storing 7 dec 2023 15:15–15:44 CET

AI Services / Search

Storing 7 dec 2023 9:56–10:01 CET

AI Services / Search

Verslechterde Dienstverlening 7 dec 2023 6:11– 6:12 CET

Loyalty & Engagement / Promotions for POS

Storing 6 dec 2023 13:10–13:15 CET

AI Services / Search

Periodieke Dienstonderbreking 6 dec 2023 12:41–13:02 CET

AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 5 dec 2023 1:58– 2:00 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 5 dec 2023 1:40– 1:41 CET

Loyalty & Engagement / Promotions For Client

Storing 4 dec 2023 16:11–16:20 CET

Core Services / Analytics

Verslechterde Dienstverlening 3 dec 2023 18:47–18:49 CET

AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 2 dec 2023 2:41– 2:42 CET

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 30 nov 2023 13:23–13:33 CET

AI Services / Search

Investigating Issue with Terrarium Database 30 nov 2023 11:43–12:09 CET

6 Getroffen Diensten:

Loyalty & Engagement / Promotions For Client
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone A / Send Event
Automation - Zone B / Audience
Automation - Zone C / Audience

Verslechterde Dienstverlening 30 nov 2023 11:30–11:31 CET

Automation - Zone A / Send Event

Storing 30 nov 2023 11:12–11:21 CET

Automation - Zone A / Profile Filter

Storing 30 nov 2023 11:12–11:21 CET

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 30 nov 2023 1:43– 1:44 CET

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 26 nov 2023 3:45– 8:10 CET

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 26 nov 2023 3:45– 8:10 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 26 nov 2023 3:07– 3:25 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 26 nov 2023 3:07– 3:25 CET

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 26 nov 2023 3:22– 3:24 CET

Core Services / Analytics

Verslechterde Dienstverlening 26 nov 2023 1:55– 1:58 CET

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 25 nov 2023 7:05– 7:06 CET

Automation - Zone B / Audience

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 23 nov 2023 8:00– 8:02 CET

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 22 nov 2023 8:01– 8:02 CET

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 20 nov 2023 23:52–21 nov 2023 0:10 CET

Core Services / Dynamic Content

Verslechterde Dienstverlening 20 nov 2023 21:05–22:05 CET

Core Services / API

Verslechterde Dienstverlening 20 nov 2023 21:05–22:05 CET

Core Services / Activities

Periodieke Dienstonderbreking 20 nov 2023 3:32– 3:35 CET

Core Services / Activities

Verslechterde Dienstverlening 20 nov 2023 1:53– 1:55 CET

Loyalty & Engagement / Promotions For Client

Storing 19 nov 2023 8:08– 8:10 CET

Core Services / Content Provider

Storing 19 nov 2023 8:05– 8:06 CET

Loyalty & Engagement / Promotions For Client

Issue with feed imports 18 nov 2023 18:07–22:43 CET

Core Services / Catalogs

Geen incidenten afgelopen 3 dagen!

Periodieke Dienstonderbreking 15 nov 2023 7:43– 7:52 CET

AI Services / Recommendations

Verslechterde Dienstverlening 14 nov 2023 12:39–14:00 CET

Automation - Zone B / Profile Filter

Geen incidenten afgelopen 1 dag!

Storing 13 nov 2023 5:42– 5:59 CET

Core Services / Catalogs

Geen incidenten afgelopen 2 dagen!

Periodieke Dienstonderbreking 11 nov 2023 1:08– 1:37 CET

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 11 nov 2023 1:12– 1:35 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 11 nov 2023 1:12– 1:35 CET

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 11 nov 2023 1:22– 1:34 CET

Core Services / Analytics

Verslechterde Dienstverlening 11 nov 2023 1:04– 1:10 CET

Core Services / Analytics

Periodieke Dienstonderbreking 11 nov 2023 0:25– 0:40 CET

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 11 nov 2023 0:06– 0:18 CET

Automation - Zone B / Profile Filter

Geen incidenten afgelopen 1 dag!

Storing 9 nov 2023 19:55–20:06 CET

Core Services / Analytics

Verslechterde Dienstverlening 9 nov 2023 18:30–18:34 CET

Data Transformation / Batch operations

Issue with Terrarium Database 9 nov 2023 13:45–18:22 CET

6 Getroffen Diensten:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 9 nov 2023 15:48–15:57 CET

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 9 nov 2023 15:00–15:12 CET

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 9 nov 2023 13:56–15:10 CET

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 9 nov 2023 14:46–15:08 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 9 nov 2023 14:46–15:08 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 9 nov 2023 13:37–14:42 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 9 nov 2023 13:37–14:42 CET

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 9 nov 2023 13:30–14:23 CET

Automation - Zone B / Profile Filter

Storing 9 nov 2023 13:32–13:33 CET

Core Services / Content Provider

Verslechterde Dienstverlening 9 nov 2023 13:03–13:05 CET

Automation - Zone B / Profile Filter

Storing 9 nov 2023 12:57–13:02 CET

Core Services / Analytics

Verslechterde Dienstverlening 9 nov 2023 12:45–12:50 CET

Core Services / Content Provider

Verslechterde Dienstverlening 9 nov 2023 12:43–12:49 CET

Loyalty & Engagement / Promotions for POS

Database maintenance 9 nov 2023 1:00– 2:00 CET

2 Getroffen Diensten:

Core Services / Assets
Core Services / Catalogs

Storing 8 nov 2023 11:14–11:18 CET

AI Services / Recommendations

Verslechterde Dienstverlening 7 nov 2023 12:15–12:16 CET

Core Services / Analytics

Verslechterde Dienstverlening 7 nov 2023 8:03– 8:04 CET

Core Services / Emails

Storing 6 nov 2023 12:13–12:16 CET

Core Services / Content Provider

Storing 6 nov 2023 12:13–12:15 CET

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 6 nov 2023 12:11–12:14 CET

Loyalty & Engagement / Promotions For Client

Storing 6 nov 2023 11:53–11:55 CET

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 1 dag!

Storing 5 nov 2023 3:47– 3:49 CET

Clients / Login

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 3 nov 2023 0:41– 1:03 CET

AI Services / Recommendations

Storing 3 nov 2023 0:42– 0:46 CET

Core Services / Analytics

Periodieke Dienstonderbreking 3 nov 2023 0:06– 0:32 CET

Automation - Zone B / Profile Filter

Storing 3 nov 2023 0:12– 0:30 CET

Core Services / Analytics

Verslechterde Dienstverlening 3 nov 2023 0:25– 0:27 CET

Core Services / Content Provider

Storing 3 nov 2023 0:04– 0:06 CET

Core Services / Analytics

Periodieke Dienstonderbreking 2 nov 2023 11:18–11:32 CET

Data Transformation / Buffered operations

Geen incidenten afgelopen 2 dagen!

Periodieke Dienstonderbreking 30 okt 2023 11:41–13:16 CET

Data Transformation / Buffered operations

Geen incidenten afgelopen 1 dag!

Storing 28 okt 2023 18:22–18:42 CEST

Data Transformation / Batch operations

Storing 28 okt 2023 16:20–17:46 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 27 okt 2023 14:47–14:50 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 27 okt 2023 10:56–11:00 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 27 okt 2023 1:25– 1:31 CEST

AI Services / Recommendations

Storing 26 okt 2023 23:46–23:50 CEST

AI Services / Recommendations

Storing 26 okt 2023 23:47–23:50 CEST

AI Services / Search

Storing 26 okt 2023 14:44–14:52 CEST

AI Services / Search

Storing 26 okt 2023 2:17– 2:18 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 25 okt 2023 7:27– 8:18 CEST

Automation - Zone C / Profile Update

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 22 okt 2023 9:14– 9:49 CEST

Core Services / Analytics

Storing 22 okt 2023 4:20– 4:29 CEST

Core Services / Analytics

Storing 22 okt 2023 4:23– 4:24 CEST

Loyalty & Engagement / Promotions for POS

Storing 22 okt 2023 4:07– 4:12 CEST

Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 20 okt 2023 4:22– 4:23 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 20 okt 2023 4:22– 4:23 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 20 okt 2023 4:22– 4:23 CEST

Automation - Zone A / Statistics

Periodieke Dienstonderbreking 20 okt 2023 2:26– 2:33 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 19 okt 2023 20:50–20:51 CEST

AI Services / Search

Geen incidenten afgelopen 2 dagen!

Periodieke Dienstonderbreking 17 okt 2023 18:08–18:26 CEST

Loyalty & Engagement / Promotions For Client

Storing 17 okt 2023 18:09–18:17 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 17 okt 2023 18:12–18:16 CEST

Core Services / Content Provider

Storing 17 okt 2023 18:09–18:14 CEST

Loyalty & Engagement / Promotions Redeem

Storing 17 okt 2023 18:09–18:14 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 17 okt 2023 14:47–14:48 CEST

Core Services / Content Provider

Storing 17 okt 2023 14:19–14:20 CEST

Core Services / Content Provider

Storing 17 okt 2023 12:30–12:31 CEST

Core Services / Content Provider

Storing 17 okt 2023 12:16–12:22 CEST

Core Services / Content Provider

Storing 17 okt 2023 12:14–12:20 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 17 okt 2023 12:13–12:19 CEST

Loyalty & Engagement / Promotions For Client

Storing 17 okt 2023 10:57–11:03 CEST

Core Services / Content Provider

Storing 17 okt 2023 10:57–11:00 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 17 okt 2023 10:55–10:59 CEST

Loyalty & Engagement / Promotions For Client

Storing 17 okt 2023 10:27–10:39 CEST

Core Services / Content Provider

Storing 17 okt 2023 10:32–10:39 CEST

Loyalty & Engagement / Promotions For Client

Storing 17 okt 2023 10:25–10:28 CEST

Loyalty & Engagement / Promotions For Client

Storing 17 okt 2023 10:27–10:28 CEST

Loyalty & Engagement / Promotions for POS

Storing 16 okt 2023 20:17–20:29 CEST

Core Services / Content Provider

Storing 16 okt 2023 20:23–20:26 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 16 okt 2023 20:22–20:25 CEST

Loyalty & Engagement / Promotions For Client

Storing 16 okt 2023 20:15–20:18 CEST

Loyalty & Engagement / Promotions for POS

Storing 16 okt 2023 20:09–20:11 CEST

Core Services / Content Provider

Storing 16 okt 2023 20:07–20:08 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 16 okt 2023 17:12–17:32 CEST

Automation - Zone B / Webhooks

Storing 16 okt 2023 9:11– 9:12 CEST

Core Services / Content Provider

Storing 16 okt 2023 8:09– 8:11 CEST

Core Services / Content Provider

Storing 16 okt 2023 8:06– 8:08 CEST

Loyalty & Engagement / Promotions For Client

Storing 16 okt 2023 8:07– 8:08 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 15 okt 2023 13:55–14:05 CEST

Automation - Zone A / Jinjava processing engine

Storing 15 okt 2023 9:08– 9:10 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 15 okt 2023 2:00– 2:03 CEST

AI Services / Search

Storing 15 okt 2023 1:50– 1:51 CEST

AI Services / Search

Periodieke Dienstonderbreking 14 okt 2023 21:13–21:44 CEST

Loyalty & Engagement / Promotions For Client

Storing 14 okt 2023 21:33–21:36 CEST

Core Services / Content Provider

Storing 14 okt 2023 21:11–21:35 CEST

Loyalty & Engagement / Promotions Redeem

Storing 14 okt 2023 21:30–21:35 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 14 okt 2023 21:20–21:35 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 14 okt 2023 21:22–21:24 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 14 okt 2023 20:26–20:48 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 14 okt 2023 20:32–20:42 CEST

Core Services / Content Provider

Storing 14 okt 2023 20:38–20:40 CEST

Loyalty & Engagement / Promotions Redeem

Storing 14 okt 2023 20:32–20:40 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 14 okt 2023 20:28–20:40 CEST

Loyalty & Engagement / Promotions for POS

Storing 14 okt 2023 20:26–20:31 CEST

Loyalty & Engagement / Promotions Redeem

Periodieke Dienstonderbreking 14 okt 2023 19:53–20:14 CEST

Loyalty & Engagement / Promotions For Client

Storing 14 okt 2023 19:51–20:11 CEST

Loyalty & Engagement / Promotions Redeem

Periodieke Dienstonderbreking 14 okt 2023 19:59–20:08 CEST

Core Services / Content Provider

Storing 14 okt 2023 19:56–20:06 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 14 okt 2023 19:56–20:06 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 14 okt 2023 17:07–17:41 CEST

Automation - Zone B / Webhooks

Storing 14 okt 2023 9:02– 9:08 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 13 okt 2023 18:28–18:30 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 13 okt 2023 2:16– 2:17 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 12 okt 2023 14:05–14:06 CEST

Infrastructure - Zone I / Communication

Periodieke Dienstonderbreking 11 okt 2023 13:54–19:43 CEST

Automation - Zone A / Jinjava processing engine

Issue with Terrarium Database cause by MS Azure malfunction 11 okt 2023 13:53–19:12 CEST

12 Getroffen Diensten:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 11 okt 2023 15:19–17:28 CEST

Automation - Zone C / Jinjava processing engine

Periodieke Dienstonderbreking 11 okt 2023 14:38–16:03 CEST

Automation - Zone B / Send Event

Storing 11 okt 2023 13:50–14:51 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 11 okt 2023 13:53–14:49 CEST

AI Services / Recommendations

Storing 11 okt 2023 13:53–14:47 CEST

Loyalty & Engagement / Promotions for POS

Storing 11 okt 2023 13:41–13:45 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 11 okt 2023 9:56–10:13 CEST

Core Services / Emails

Issue with Terrarium Database 10 okt 2023 9:47–17:23 CEST

6 Getroffen Diensten:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 10 okt 2023 10:39–15:37 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 10 okt 2023 12:02–14:16 CEST

Automation - Zone C / Jinjava processing engine

Storing 10 okt 2023 13:16–13:19 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 10 okt 2023 10:39–11:14 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 10 okt 2023 10:39–11:14 CEST

Automation - Zone A / Profile Filter

Storing 10 okt 2023 10:40–11:07 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 10 okt 2023 10:39–11:04 CEST

Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 10 okt 2023 11:00–11:02 CEST

Automation - Zone B / Send Event

Verslechterde Dienstverlening 10 okt 2023 10:19–10:37 CEST

AI Services / Recommendations

Periodieke Dienstonderbreking 10 okt 2023 9:49–10:37 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 10 okt 2023 10:16–10:36 CEST

Automation - Zone C / Profile Filter

Periodieke Dienstonderbreking 10 okt 2023 9:56–10:36 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 10 okt 2023 9:44–10:36 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 10 okt 2023 9:44–10:36 CEST

Automation - Zone A / Profile Filter

Storing 10 okt 2023 9:45–10:35 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 10 okt 2023 10:04–10:08 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 10 okt 2023 10:03–10:07 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 10 okt 2023 9:47– 9:48 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 10 okt 2023 9:44– 9:46 CEST

AI Services / Recommendations

Storing 10 okt 2023 9:43– 9:45 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 10 okt 2023 9:40– 9:41 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 10 okt 2023 9:38– 9:40 CEST

AI Services / Recommendations

Periodieke Dienstonderbreking 9 okt 2023 19:16–19:42 CEST

Loyalty & Engagement / Promotions For Client

Storing 9 okt 2023 19:17–19:34 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 9 okt 2023 19:18–19:32 CEST

Core Services / Content Provider

Storing 9 okt 2023 19:17–19:30 CEST

Loyalty & Engagement / Promotions Redeem

Storing 9 okt 2023 19:17–19:30 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 6 okt 2023 9:54– 9:56 CEST

Core Services / Emails

Periodieke Dienstonderbreking 6 okt 2023 4:13– 4:32 CEST

Core Services / Analytics

Storing 6 okt 2023 4:15– 4:24 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 6 okt 2023 1:39– 1:44 CEST

AI Services / Recommendations

Storing 5 okt 2023 17:42–17:59 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 3 okt 2023 19:08–19:10 CEST

Automation - Zone A / Audience

Verslechterde Dienstverlening 3 okt 2023 10:54–11:13 CEST

Automation - Zone C / Profile Filter

Geen incidenten afgelopen 3 dagen!

Storing 29 sep 2023 19:02–19:04 CEST

Core Services / Activities

Storing 29 sep 2023 18:46–18:47 CEST

Core Services / Activities

Storing 29 sep 2023 18:30–18:31 CEST

Core Services / Activities

Storing 29 sep 2023 18:13–18:14 CEST

Core Services / Activities

Storing 29 sep 2023 17:57–17:58 CEST

Core Services / Activities

Storing 29 sep 2023 17:41–17:42 CEST

Core Services / Activities

Issues with various components of the platform (Azure) 29 sep 2023 5:26– 7:13 CEST

4 Getroffen Diensten:

Core Services / API
Automation - Zone A / Audience
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks

Storing 29 sep 2023 7:10– 7:12 CEST

Data Transformation / Batch operations

Periodieke Dienstonderbreking 29 sep 2023 4:09– 4:14 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 28 sep 2023 10:01–10:16 CEST

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Storing 26 sep 2023 11:15–11:22 CEST

AI Services / Recommendations

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 22 sep 2023 15:21–15:23 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 22 sep 2023 1:53– 1:59 CEST

AI Services / Recommendations

Periodieke Dienstonderbreking 21 sep 2023 18:05–18:35 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 21 sep 2023 9:54–10:21 CEST

Core Services / Emails

Verslechterde Dienstverlening 20 sep 2023 21:45–21:46 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 20 sep 2023 13:06–13:07 CEST

Infrastructure - Zone I / Event Tracker

Storing 20 sep 2023 0:12– 0:13 CEST

Core Services / Content Provider

Terrarium database issue 19 sep 2023 8:32– 9:40 CEST

5 Getroffen Diensten:

Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 19 sep 2023 8:21– 9:17 CEST

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 19 sep 2023 8:55– 9:11 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 19 sep 2023 8:26– 8:41 CEST

Automation - Zone A / Jinjava processing engine

Storing 19 sep 2023 8:04– 8:19 CEST

Loyalty & Engagement / Promotions for POS

Storing 19 sep 2023 8:05– 8:18 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 19 sep 2023 8:09– 8:18 CEST

Automation - Zone B / Profile Filter

Storing 19 sep 2023 8:02– 8:18 CEST

Loyalty & Engagement / Promotions For Client

Storing 19 sep 2023 8:05– 8:18 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 19 sep 2023 8:02– 8:03 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 19 sep 2023 8:02– 8:03 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 18 sep 2023 21:46–21:47 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 18 sep 2023 18:29–18:30 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 18 sep 2023 18:15–18:30 CEST

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 18 sep 2023 18:25–18:27 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 sep 2023 18:03–18:24 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 sep 2023 18:05–18:23 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 18 sep 2023 18:18–18:20 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 18 sep 2023 18:13–18:14 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 18 sep 2023 18:07–18:09 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 18 sep 2023 17:41–17:43 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 sep 2023 15:38–17:31 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 18 sep 2023 17:15–17:30 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 sep 2023 16:52–17:30 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 18 sep 2023 16:52–17:30 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 18 sep 2023 16:55–17:30 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 18 sep 2023 16:30–16:47 CEST

Core Services / In-app messages

Verslechterde Dienstverlening 18 sep 2023 16:29–16:31 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 18 sep 2023 16:12–16:26 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 sep 2023 15:44–16:25 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 18 sep 2023 15:44–16:25 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 18 sep 2023 15:46–15:48 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 18 sep 2023 15:39–15:40 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 18 sep 2023 15:39–15:40 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 18 sep 2023 15:37–15:39 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 18 sep 2023 15:24–15:36 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 18 sep 2023 15:24–15:36 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 18 sep 2023 15:05–15:36 CEST

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 18 sep 2023 14:13–15:35 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 sep 2023 14:41–15:08 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 18 sep 2023 14:52–15:04 CEST

Loyalty & Engagement / Promotions For Client

Storing 18 sep 2023 14:41–14:48 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 18 sep 2023 14:21–14:35 CEST

Loyalty & Engagement / Promotions for POS

Storing 18 sep 2023 14:31–14:33 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 18 sep 2023 3:37– 3:47 CEST

Core Services / Analytics

Verslechterde Dienstverlening 17 sep 2023 21:45–21:46 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 16 sep 2023 21:45–21:47 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 16 sep 2023 9:55– 9:57 CEST

Core Services / Content Provider

Storing 16 sep 2023 9:05– 9:22 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 16 sep 2023 9:04– 9:18 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 16 sep 2023 9:03– 9:18 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 15 sep 2023 21:45–21:46 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 15 sep 2023 18:11–18:14 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 15 sep 2023 17:07–17:09 CEST

Automation - Zone B / Webhooks

Periodieke Dienstonderbreking 15 sep 2023 12:24–16:58 CEST

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 15 sep 2023 12:52–13:30 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 15 sep 2023 13:02–13:05 CEST

Loyalty & Engagement / Promotions for POS

Terrarium database issue 15 sep 2023 9:09–12:07 CEST

9 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 15 sep 2023 11:19–12:06 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 15 sep 2023 11:59–12:05 CEST

Automation - Zone B / Send Event

Periodieke Dienstonderbreking 15 sep 2023 11:19–12:01 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 15 sep 2023 11:19–12:00 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 15 sep 2023 11:19–12:00 CEST

Automation - Zone A / Profile Filter

Storing 15 sep 2023 11:19–11:56 CEST

Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 15 sep 2023 11:00–11:17 CEST

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 15 sep 2023 10:08–11:16 CEST

Automation - Zone C / Profile Filter

Storing 15 sep 2023 9:19–11:16 CEST

Automation - Zone A / Profile Filter

Storing 15 sep 2023 9:19–11:16 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 15 sep 2023 9:22–11:16 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 15 sep 2023 9:05– 9:15 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 15 sep 2023 9:05– 9:15 CEST

Automation - Zone A / Profile Filter

Storing 15 sep 2023 8:57– 8:59 CEST

AI Services / Search

Periodieke Dienstonderbreking 15 sep 2023 8:25– 8:27 CEST

Core Services / Content Provider

Storing 15 sep 2023 8:16– 8:21 CEST

Loyalty & Engagement / Promotions for POS

Storing 15 sep 2023 8:11– 8:20 CEST

Core Services / Content Provider

Storing 15 sep 2023 8:17– 8:18 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 15 sep 2023 8:14– 8:18 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 15 sep 2023 8:03– 8:07 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 15 sep 2023 4:59– 5:01 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 14 sep 2023 21:45–21:46 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 14 sep 2023 18:09–18:10 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 14 sep 2023 18:03–18:07 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 14 sep 2023 8:08– 8:20 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 14 sep 2023 8:10– 8:17 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 14 sep 2023 8:10– 8:16 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 14 sep 2023 3:07– 3:15 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 14 sep 2023 3:07– 3:15 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 13 sep 2023 21:45–21:46 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 13 sep 2023 8:53– 8:56 CEST

Core Services / Content Provider

Storing 13 sep 2023 8:03– 8:21 CEST

Core Services / Content Provider

Storing 13 sep 2023 8:02– 8:19 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 13 sep 2023 8:00– 8:18 CEST

Loyalty & Engagement / Promotions For Client

Storing 13 sep 2023 8:14– 8:16 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 12 sep 2023 21:45–21:47 CEST

Automation - Zone A / Webhooks

Periodieke Dienstonderbreking 12 sep 2023 8:03– 8:20 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 12 sep 2023 8:02– 8:14 CEST

Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 9 sep 2023 9:56– 9:58 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 9 sep 2023 9:55– 9:57 CEST

Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 8 sep 2023 1:53– 1:59 CEST

AI Services / Recommendations

Periodieke Dienstonderbreking 7 sep 2023 20:40–20:45 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 7 sep 2023 18:03–18:05 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 7 sep 2023 13:10–13:15 CEST

Automation - Zone C / Profile Filter

Storing 7 sep 2023 13:03–13:15 CEST

Automation - Zone A / Profile Filter

Storing 7 sep 2023 13:03–13:15 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 7 sep 2023 12:55–13:03 CEST

Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 7 sep 2023 11:02–11:03 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 7 sep 2023 8:07– 8:10 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 6 sep 2023 17:54–17:55 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 6 sep 2023 17:49–17:51 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 6 sep 2023 11:29–11:30 CEST

AI Services / Recommendations

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 4 sep 2023 14:51–14:53 CEST

AI Services / Search

Storing 4 sep 2023 14:37–14:41 CEST

AI Services / Search

Storing 4 sep 2023 10:56–11:01 CEST

Core Services / Analytics

Geen incidenten afgelopen 3 dagen!

Periodieke Dienstonderbreking 1 sep 2023 2:08– 2:14 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 31 aug 2023 19:33–19:37 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 31 aug 2023 18:03–18:04 CEST

Core Services / Content Provider

Storing 31 aug 2023 16:41–16:42 CEST

Core Services / Analytics

Storing 31 aug 2023 16:20–16:22 CEST

Core Services / Analytics

Verslechterde Dienstverlening 31 aug 2023 13:38–13:41 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 31 aug 2023 13:10–13:24 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 31 aug 2023 6:28– 6:29 CEST

Automation - Zone B / Webhooks

Storing 30 aug 2023 18:56–18:58 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 1 dag!

Issue with recommendations, AI search stats and predictions 29 aug 2023 16:59 CEST

2 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations

Issue with recommendations, AI search stats and predictions 29 aug 2023 8:41–11:28 CEST

2 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations

Verslechterde Dienstverlening 29 aug 2023 8:10– 8:11 CEST

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Issue with automation statistics 27 aug 2023 13:05–22:36 CEST

3 Getroffen Diensten:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Issue with automation module 26 aug 2023 23:31–27 aug 2023 1:33 CEST

3 Getroffen Diensten:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing
Automation - Zone C / Journey and events processing

Storing 26 aug 2023 23:34–27 aug 2023 1:18 CEST

Automation - Zone B / Audience

Periodieke Dienstonderbreking 26 aug 2023 23:41–27 aug 2023 1:18 CEST

Automation - Zone C / Audience

Verslechterde Dienstverlening 27 aug 2023 0:33– 1:15 CEST

Automation - Zone A / Audience

Geen incidenten afgelopen 2 dagen!

Terrarium database issue 24 aug 2023 13:42–16:30 CEST

4 Getroffen Diensten:

Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Storing 24 aug 2023 15:36–15:40 CEST

AI Services / Search

Periodieke Dienstonderbreking 24 aug 2023 14:58–15:07 CEST

AI Services / Search

Verslechterde Dienstverlening 24 aug 2023 12:15–12:22 CEST

Core Services / Analytics

Verslechterde Dienstverlening 24 aug 2023 9:53–10:06 CEST

Core Services / Emails

Verslechterde Dienstverlening 24 aug 2023 9:32– 9:35 CEST

AI Services / Search

Storing 24 aug 2023 0:18– 0:20 CEST

Data Transformation / Batch operations

Storing 23 aug 2023 17:32–17:37 CEST

Core Services / Analytics

Storing 23 aug 2023 13:57–14:04 CEST

AI Services / Search

Periodieke Dienstonderbreking 23 aug 2023 12:59–13:12 CEST

AI Services / Search

Verslechterde Dienstverlening 23 aug 2023 9:53–10:03 CEST

Core Services / Emails

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 22 aug 2023 8:15– 8:18 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 22 aug 2023 4:05– 4:07 CEST

Automation - Zone C / Audience

Verslechterde Dienstverlening 21 aug 2023 23:52–22 aug 2023 0:24 CEST

AI Services / Recommendations

Geen incidenten afgelopen 3 dagen!

Issue with Dynamic Content campaigns 18 aug 2023 9:20– 9:43 CEST

Core Services / Dynamic Content

Storing 18 aug 2023 3:19– 3:24 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 17 aug 2023 18:04–18:07 CEST

Core Services / Content Provider

Storing 17 aug 2023 12:10–12:13 CEST

Core Services / Analytics

Storing 17 aug 2023 8:29– 9:47 CEST

Loyalty & Engagement / Promotions Redeem

Periodieke Dienstonderbreking 17 aug 2023 8:43– 9:47 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 17 aug 2023 8:36– 8:37 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 17 aug 2023 7:19– 8:23 CEST

Loyalty & Engagement / Promotions Redeem

Verslechterde Dienstverlening 17 aug 2023 8:02– 8:21 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 17 aug 2023 7:53– 7:55 CEST

Loyalty & Engagement / Promotions for POS

Storing 17 aug 2023 6:56– 7:12 CEST

Loyalty & Engagement / Promotions Redeem

Verslechterde Dienstverlening 17 aug 2023 6:33– 7:12 CEST

Loyalty & Engagement / Promotions for POS

Storing 17 aug 2023 6:15– 6:50 CEST

Loyalty & Engagement / Promotions Redeem

Verslechterde Dienstverlening 17 aug 2023 5:55– 6:27 CEST

Loyalty & Engagement / Promotions for POS

Storing 17 aug 2023 6:05– 6:08 CEST

Loyalty & Engagement / Promotions Redeem

Verslechterde Dienstverlening 17 aug 2023 5:41– 5:49 CEST

Loyalty & Engagement / Promotions for POS

Storing 17 aug 2023 1:48– 1:51 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 17 aug 2023 1:33– 1:36 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 17 aug 2023 1:22– 1:26 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 17 aug 2023 0:59– 1:01 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 16 aug 2023 15:48–17:34 CEST

Automation - Zone C / Statistics

Periodieke Dienstonderbreking 16 aug 2023 15:48–17:34 CEST

Automation - Zone B / Statistics

Periodieke Dienstonderbreking 16 aug 2023 15:48–17:34 CEST

Automation - Zone A / Statistics

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 15 aug 2023 11:20–11:21 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 15 aug 2023 4:32– 4:33 CEST

Core Services / Content Provider

Geen incidenten afgelopen 4 dagen!

Periodieke Dienstonderbreking 11 aug 2023 2:23– 2:29 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 10 aug 2023 18:04–18:07 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 10 aug 2023 5:35– 5:36 CEST

Core Services / Activities

Periodieke Dienstonderbreking 9 aug 2023 13:26–13:37 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 9 aug 2023 13:23–13:33 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 9 aug 2023 13:22–13:33 CEST

Infrastructure - Zone II / Communication

Periodieke Dienstonderbreking 9 aug 2023 13:27–13:33 CEST

Infrastructure - Zone II / Event Tracker

Verslechterde Dienstverlening 9 aug 2023 13:22–13:33 CEST

Infrastructure - Zone I / Communication

Storing 9 aug 2023 13:29–13:31 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 9 aug 2023 13:27–13:30 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 9 aug 2023 13:07–13:10 CEST

Core Services / Emails

Storing 9 aug 2023 7:56– 8:00 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 9 aug 2023 7:35– 7:47 CEST

Core Services / Analytics

Verslechterde Dienstverlening 9 aug 2023 7:26– 7:32 CEST

Core Services / Analytics

Verslechterde Dienstverlening 9 aug 2023 7:22– 7:25 CEST

Core Services / Analytics

Storing 9 aug 2023 5:31– 5:35 CEST

Core Services / Analytics

Storing 9 aug 2023 4:33– 4:36 CEST

Core Services / Analytics

Storing 9 aug 2023 2:02– 2:06 CEST

Core Services / Analytics

Storing 8 aug 2023 21:36–21:40 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Storing 7 aug 2023 20:08–20:13 CEST

Core Services / Content Provider

Storing 7 aug 2023 19:45–19:54 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 7 aug 2023 19:46–19:51 CEST

Loyalty & Engagement / Promotions For Client

Storing 7 aug 2023 19:47–19:51 CEST

Loyalty & Engagement / Promotions for POS

Storing 7 aug 2023 19:48–19:50 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 7 aug 2023 19:00–19:01 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 7 aug 2023 19:00–19:01 CEST

Automation - Zone A / Profile Filter

Storing 7 aug 2023 18:03–18:15 CEST

Core Services / Activities

Storing 7 aug 2023 18:04–18:13 CEST

Automation - Zone A / Profile Filter

Storing 7 aug 2023 18:04–18:13 CEST

Automation - Zone A / Profile Filter

Storing 7 aug 2023 18:06–18:09 CEST

Core Services / Content Provider

Storing 7 aug 2023 18:04–18:06 CEST

Loyalty & Engagement / Promotions For Client

Storing 7 aug 2023 17:57–18:01 CEST

Loyalty & Engagement / Promotions for POS

Storing 7 aug 2023 17:57–18:00 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 7 aug 2023 17:50–18:00 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 7 aug 2023 17:50–18:00 CEST

Automation - Zone A / Profile Filter

Storing 7 aug 2023 17:58–18:00 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 7 aug 2023 17:55–18:00 CEST

Loyalty & Engagement / Promotions For Client

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 6 aug 2023 8:17– 8:24 CEST

Automation - Zone B / Webhooks

Geen incidenten afgelopen 1 dag!

Storing 4 aug 2023 10:38–11:01 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 4 aug 2023 10:53–11:00 CEST

Portal / Portal - availibility

Verslechterde Dienstverlening 4 aug 2023 2:28– 2:34 CEST

AI Services / Recommendations

Issue with Communication module 3 aug 2023 15:58–19:06 CEST

2 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Storing 3 aug 2023 16:18–16:21 CEST

Data Transformation / Batch operations

Storing 3 aug 2023 12:52–12:55 CEST

AI Services / Search

Storing 2 aug 2023 14:10–14:23 CEST

Loyalty & Engagement / Promotions for POS

Storing 2 aug 2023 14:10–14:22 CEST

Loyalty & Engagement / Promotions Redeem

Storing 2 aug 2023 14:10–14:22 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 2 aug 2023 14:00–14:01 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 2 aug 2023 14:00–14:01 CEST

Loyalty & Engagement / Promotions Redeem

Storing 2 aug 2023 13:59–14:01 CEST

Loyalty & Engagement / Promotions for POS

Storing 2 aug 2023 13:30–13:51 CEST

Loyalty & Engagement / Promotions for POS

Storing 2 aug 2023 13:30–13:50 CEST

Loyalty & Engagement / Promotions Redeem

Storing 2 aug 2023 13:33–13:48 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 2 aug 2023 6:06– 6:23 CEST

Loyalty & Engagement / Promotions Redeem

Verslechterde Dienstverlening 2 aug 2023 5:38– 6:05 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 2 aug 2023 5:29– 5:33 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 1 aug 2023 12:11–12:13 CEST

Portal / Portal - availibility

Issue with Analytics 31 jul 2023 19:01–19:37 CEST

7 Getroffen Diensten:

Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Verslechterde Dienstverlening 31 jul 2023 18:03–18:04 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 31 jul 2023 13:06–14:02 CEST

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 31 jul 2023 12:50–13:04 CEST

Automation - Zone A / Jinjava processing engine

Geen incidenten afgelopen 3 dagen!

Issue with Terrarium Database 27 jul 2023 12:00–28 jul 2023 10:33 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 28 jul 2023 2:22– 2:27 CEST

AI Services / Recommendations

Periodieke Dienstonderbreking 27 jul 2023 18:02–18:06 CEST

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Storing 26 jul 2023 17:34–17:37 CEST

Core Services / Analytics

Storing 26 jul 2023 13:36–13:45 CEST

Core Services / Analytics

Verslechterde Dienstverlening 26 jul 2023 12:04–12:08 CEST

AI Services / Search

Periodieke Dienstonderbreking 26 jul 2023 6:23– 6:49 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 26 jul 2023 6:23– 6:26 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 26 jul 2023 6:20– 6:23 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 26 jul 2023 6:18– 6:23 CEST

Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 24 jul 2023 18:04–18:05 CEST

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 23 jul 2023 9:21– 9:47 CEST

Automation - Zone A / Journey and events processing

Verslechterde Dienstverlening 23 jul 2023 9:24– 9:31 CEST

Automation - Zone A / Audience

Verslechterde Dienstverlening 23 jul 2023 9:18– 9:19 CEST

Automation - Zone A / Audience

Periodieke Dienstonderbreking 23 jul 2023 7:48– 9:01 CEST

Automation - Zone A / Journey and events processing

Verslechterde Dienstverlening 23 jul 2023 8:35– 8:36 CEST

Automation - Zone A / Audience

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 21 jul 2023 11:09–11:38 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 21 jul 2023 7:52– 7:55 CEST

Automation - Zone B / Webhooks

Verslechterde Dienstverlening 21 jul 2023 3:59– 4:11 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 21 jul 2023 2:34– 2:40 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 21 jul 2023 2:11– 2:30 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 19 jul 2023 21:34–21:35 CEST

AI Services / Search

Storing 19 jul 2023 21:30–21:34 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 19 jul 2023 8:31– 8:55 CEST

Core Services / Emails

Verslechterde Dienstverlening 18 jul 2023 18:39–18:41 CEST

Clients / Login

Verslechterde Dienstverlening 18 jul 2023 8:02– 8:03 CEST

Automation - Zone B / Webhooks

Periodieke Dienstonderbreking 17 jul 2023 18:03–18:06 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 17 jul 2023 2:25– 2:40 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 16 jul 2023 8:59– 9:23 CEST

Automation - Zone B / Webhooks

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 15 jul 2023 6:00– 6:01 CEST

Automation - Zone B / Webhooks

Issue with recommendations, AI search stats and predictions 14 jul 2023 14:30–17:01 CEST

2 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations

Verslechterde Dienstverlening 14 jul 2023 13:36–13:38 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 14 jul 2023 13:13–13:26 CEST

Core Services / Analytics

Issue with recommendations, AI search stats and predictions 14 jul 2023 11:12–13:16 CEST

2 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations

Storing 14 jul 2023 10:43–10:53 CEST

Core Services / API

Verslechterde Dienstverlening 14 jul 2023 8:33– 8:40 CEST

Automation - Zone B / Webhooks

Periodieke Dienstonderbreking 13 jul 2023 23:10–23:18 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 13 jul 2023 18:02–18:06 CEST

Core Services / Content Provider

Issue with recommendations, AI search stats and predictions 13 jul 2023 12:18–15:08 CEST

2 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations

Periodieke Dienstonderbreking 13 jul 2023 9:48–10:13 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 13 jul 2023 9:44– 9:52 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 13 jul 2023 9:20– 9:27 CEST

Automation - Zone A / Webhooks

Periodieke Dienstonderbreking 12 jul 2023 16:22–16:26 CEST

Automation - Zone A / Webhooks

Issue with automation statistics 12 jul 2023 14:34–16:12 CEST

3 Getroffen Diensten:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Issue with Database 12 jul 2023 13:14–14:29 CEST

2 Getroffen Diensten:

Core Services / Analytics
Core Services / Content Provider

Verslechterde Dienstverlening 12 jul 2023 13:33–13:36 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 12 jul 2023 13:33–13:35 CEST

Automation - Zone A / Statistics

Verslechterde Dienstverlening 12 jul 2023 13:33–13:35 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 12 jul 2023 13:24–13:31 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 12 jul 2023 13:25–13:31 CEST

Automation - Zone A / Statistics

Verslechterde Dienstverlening 12 jul 2023 13:25–13:31 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 12 jul 2023 13:03–13:22 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 12 jul 2023 6:16– 6:20 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 11 jul 2023 21:08–21:10 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 11 jul 2023 19:18–19:32 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 11 jul 2023 19:18–19:30 CEST

Infrastructure - Zone II / Event Tracker

Geen incidenten afgelopen 1 dag!

Issue with recommendations, AI search stats and predictions 10 jul 2023 16:33–18:27 CEST

3 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Verslechterde Dienstverlening 10 jul 2023 18:02–18:07 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 10 jul 2023 12:22–12:26 CEST

Core Services / Analytics

Verslechterde Dienstverlening 10 jul 2023 10:02–10:03 CEST

Infrastructure - Zone I / Communication

Issue with recommendations, AI search stats and predictions 9 jul 2023 16:57–18:36 CEST

3 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 8 jul 2023 10:03–10:07 CEST

Core Services / Analytics

Storing 8 jul 2023 5:30– 5:42 CEST

Core Services / Analytics

Storing 8 jul 2023 5:00– 5:12 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 8 jul 2023 4:28– 4:40 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Periodieke Dienstonderbreking 6 jul 2023 21:13–21:26 CEST

AI Services / Search

Geen incidenten afgelopen 1 dag!

Issues with various components of the platform (Azure) 5 jul 2023 11:27–19:04 CEST

11 Getroffen Diensten:

Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Client Export
Core Services / Catalogs
Core Services / In-app messages

Periodieke Dienstonderbreking 5 jul 2023 14:04–16:44 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 5 jul 2023 14:04–16:44 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 5 jul 2023 16:09–16:33 CEST

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 5 jul 2023 13:00–16:08 CEST

Automation - Zone A / Journey and events processing

Periodieke Dienstonderbreking 5 jul 2023 14:28–15:33 CEST

Automation - Zone A / Jinjava processing engine

Periodieke Dienstonderbreking 5 jul 2023 14:45–15:14 CEST

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 5 jul 2023 14:10–14:19 CEST

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 5 jul 2023 13:06–13:45 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 5 jul 2023 13:06–13:45 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 5 jul 2023 12:38–12:58 CEST

Automation - Zone A / Journey and events processing

Verslechterde Dienstverlening 5 jul 2023 12:25–12:37 CEST

Automation - Zone A / Journey and events processing

Periodieke Dienstonderbreking 5 jul 2023 11:19–12:24 CEST

Automation - Zone A / Journey and events processing

Verslechterde Dienstverlening 5 jul 2023 11:11–11:18 CEST

Automation - Zone A / Journey and events processing

Issue with delays in event processing 5 jul 2023 10:34–11:07 CEST

3 Getroffen Diensten:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing
Automation - Zone C / Journey and events processing

Verslechterde Dienstverlening 5 jul 2023 10:57–10:58 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 5 jul 2023 10:04–10:05 CEST

Automation - Zone A / Audience

Verslechterde Dienstverlening 5 jul 2023 4:34– 4:47 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Issue with Terrarium database 4 jul 2023 12:46–14:59 CEST

2 Getroffen Diensten:

Core Services / Activities
Core Services / Analytics

Periodieke Dienstonderbreking 4 jul 2023 12:34–13:56 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 4 jul 2023 12:44–13:35 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 4 jul 2023 12:44–13:35 CEST

Automation - Zone A / Profile Filter

Storing 4 jul 2023 13:27–13:34 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 4 jul 2023 13:32–13:33 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 4 jul 2023 12:56–13:33 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 4 jul 2023 12:44–13:32 CEST

Automation - Zone C / Profile Filter

Periodieke Dienstonderbreking 4 jul 2023 12:45–13:31 CEST

Automation - Zone A / Jinjava processing engine

Storing 4 jul 2023 13:25–13:26 CEST

Loyalty & Engagement / Promotions for POS

Storing 4 jul 2023 12:35–12:40 CEST

Core Services / Content Provider

Storing 4 jul 2023 12:36–12:38 CEST

Core Services / Activities

Verslechterde Dienstverlening 4 jul 2023 12:35–12:37 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 4 jul 2023 12:35–12:36 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 4 jul 2023 12:32–12:33 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 4 jul 2023 12:31–12:32 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 4 jul 2023 12:30–12:31 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 4 jul 2023 12:29–12:30 CEST

Infrastructure - Zone I / Communication

Periodieke Dienstonderbreking 3 jul 2023 16:36–17:04 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 3 jul 2023 16:35–16:49 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 3 jul 2023 16:35–16:49 CEST

Loyalty & Engagement / Promotions for POS

Storing 3 jul 2023 16:37–16:42 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 3 jul 2023 15:51–16:10 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 3 jul 2023 15:50–16:00 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 3 jul 2023 15:51–15:56 CEST

Loyalty & Engagement / Promotions for POS

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 1 jul 2023 4:14– 4:27 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 30 jun 2023 10:09–10:21 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 30 jun 2023 6:05– 6:17 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 29 jun 2023 18:03–18:04 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 29 jun 2023 14:27–14:29 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 29 jun 2023 14:28–14:29 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 29 jun 2023 13:21–13:23 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 29 jun 2023 13:22–13:23 CEST

Infrastructure - Zone I / Communication

Issue with Terrarium database 29 jun 2023 7:34– 7:41 CEST

6 Getroffen Diensten:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Verslechterde Dienstverlening 29 jun 2023 6:52– 7:23 CEST

Automation - Zone B / Profile Filter

Periodieke Dienstonderbreking 29 jun 2023 6:45– 7:22 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 29 jun 2023 6:45– 7:22 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 29 jun 2023 6:38– 6:41 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 29 jun 2023 6:39– 6:41 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 29 jun 2023 6:30– 6:33 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 29 jun 2023 6:29– 6:32 CEST

Infrastructure - Zone II / Communication

Storing 29 jun 2023 0:18– 0:19 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 28 jun 2023 21:33–21:34 CEST

AI Services / Search

Verslechterde Dienstverlening 28 jun 2023 9:46–10:04 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 28 jun 2023 9:44– 9:45 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 28 jun 2023 9:35– 9:36 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 27 jun 2023 11:39–11:40 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 27 jun 2023 11:38–11:39 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 26 jun 2023 16:44–16:46 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 26 jun 2023 16:44–16:45 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 25 jun 2023 5:39– 5:41 CEST

Core Services / Analytics

Verslechterde Dienstverlening 25 jun 2023 5:28– 5:35 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 23 jun 2023 15:28–15:30 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 23 jun 2023 15:29–15:30 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 22 jun 2023 18:26–18:50 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 22 jun 2023 18:23–18:24 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 22 jun 2023 13:18–13:20 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 22 jun 2023 13:19–13:20 CEST

Infrastructure - Zone I / Communication

Geen incidenten afgelopen 1 dag!

Storing 20 jun 2023 19:00–19:10 CEST

Core Services / API

Geen incidenten afgelopen 1 dag!

Issue with recommendations, AI search stats and predictions 19 jun 2023 14:43–15:25 CEST

7 Getroffen Diensten:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Verslechterde Dienstverlening 19 jun 2023 4:32– 4:33 CEST

Core Services / Content Provider

Geen incidenten afgelopen 2 dagen!

Periodieke Dienstonderbreking 17 jun 2023 2:25– 2:48 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 17 jun 2023 2:22– 2:23 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 17 jun 2023 2:22– 2:23 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 17 jun 2023 2:09– 2:16 CEST

Core Services / Analytics

Verslechterde Dienstverlening 16 jun 2023 13:41–16:36 CEST

Core Services / API

Verslechterde Dienstverlening 16 jun 2023 13:40–16:35 CEST

Core Services / Activities

Verslechterde Dienstverlening 16 jun 2023 13:12–13:38 CEST

Core Services / API

Verslechterde Dienstverlening 16 jun 2023 13:13–13:38 CEST

Core Services / Activities

Verslechterde Dienstverlening 16 jun 2023 11:50–13:11 CEST

Core Services / Activities

Issues with various components of the platform (Azure) 16 jun 2023 8:26–12:31 CEST

Core Services / API

Issue with our terrarium Data Base 16 jun 2023 7:44–12:30 CEST

2 Getroffen Diensten:

Core Services / Analytics
Automation - Zone A / Journey and events processing

Storing 16 jun 2023 8:26– 8:51 CEST

Automation - Zone A / Profile Filter

Storing 16 jun 2023 8:26– 8:51 CEST

Automation - Zone A / Profile Filter

Storing 16 jun 2023 8:25– 8:50 CEST

Automation - Zone C / Profile Filter

Periodieke Dienstonderbreking 16 jun 2023 8:26– 8:48 CEST

Automation - Zone B / Profile Filter

Verslechterde Dienstverlening 16 jun 2023 5:20– 5:28 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 16 jun 2023 5:20– 5:28 CEST

Automation - Zone A / Statistics

Verslechterde Dienstverlening 16 jun 2023 5:20– 5:28 CEST

Automation - Zone B / Statistics

Periodieke Dienstonderbreking 16 jun 2023 4:45– 5:01 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 16 jun 2023 4:53– 4:55 CEST

AI Services / Search

Maintenance on June 16th - Analytics module 16 jun 2023 1:00– 1:15 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Issues with recommendations, predictions and search 14 jun 2023 14:37–16:20 CEST

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Issue with feed imports (xml) 14 jun 2023 15:15 CEST

Core Services / Imports

Verslechterde Dienstverlening 14 jun 2023 12:56–12:57 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 14 jun 2023 11:52–11:54 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 14 jun 2023 11:52–11:53 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 14 jun 2023 10:41–10:42 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 14 jun 2023 9:22– 9:23 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 14 jun 2023 4:31– 4:32 CEST

Core Services / Content Provider

Geen incidenten afgelopen 1 dag!

Maintenance on June 12th - Automation module 12 jun 2023 23:45–13 jun 2023 0:00 CEST

Automation - Zone C / Journey and events processing

Periodieke Dienstonderbreking 12 jun 2023 12:19–14:01 CEST

Automation - Zone B / Profile Update

Verslechterde Dienstverlening 12 jun 2023 9:25– 9:26 CEST

Data Transformation / Batch operations

Periodieke Dienstonderbreking 12 jun 2023 9:12– 9:21 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 12 jun 2023 9:00– 9:01 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 12 jun 2023 4:31– 4:32 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 11 jun 2023 14:01–14:02 CEST

Data Transformation / Batch operations

Storing 11 jun 2023 12:17–12:21 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 11 jun 2023 12:02–12:05 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 11 jun 2023 10:07–10:08 CEST

Data Transformation / Batch operations

Storing 11 jun 2023 9:18– 9:22 CEST

Data Transformation / Batch operations

Storing 11 jun 2023 5:37– 5:39 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 10 jun 2023 9:18– 9:26 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 10 jun 2023 6:20– 6:23 CEST

Automation - Zone B / Webhooks

Geen incidenten afgelopen 1 dag!

Storing 9 jun 2023 3:43– 3:44 CEST

Core Services / Content Provider

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 7 jun 2023 2:24– 2:30 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 7 jun 2023 2:03– 2:11 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Geen incidenten afgelopen 1 dag!

Storing 5 jun 2023 18:02–18:04 CEST

Core Services / Content Provider

Displaying metric results on dashboards. 5 jun 2023 10:55–13:09 CEST

Core Services / Analytics

Geen incidenten afgelopen 2 dagen!

Periodieke Dienstonderbreking 2 jun 2023 18:18–18:25 CEST

Data Transformation / Batch operations

Issue with time scheduler 2 jun 2023 11:41–12:03 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 2 jun 2023 10:24–10:25 CEST

Data Transformation / Batch operations

Storing 2 jun 2023 9:26– 9:27 CEST

Data Transformation / Batch operations

Storing 1 jun 2023 18:22–18:23 CEST

Data Transformation / Batch operations

Periodieke Dienstonderbreking 1 jun 2023 9:24– 9:26 CEST

Data Transformation / Batch operations

Storing 31 mei 2023 21:22–21:23 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 31 mei 2023 12:42–12:44 CEST

AI Services / Search

Storing 30 mei 2023 15:19–15:21 CEST

Data Transformation / Batch operations

Storing 30 mei 2023 7:56– 7:59 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 30 mei 2023 2:02– 2:03 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 29 mei 2023 18:03–18:05 CEST

Core Services / Content Provider

Geen incidenten afgelopen 2 dagen!

Verslechterde Dienstverlening 27 mei 2023 4:31– 4:32 CEST

Core Services / Content Provider

Issue with Terrarium Database - queries take longer than usual 26 mei 2023 12:46–13:01 CEST

3 Getroffen Diensten:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content

Verslechterde Dienstverlening 26 mei 2023 12:36–12:52 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Verslechterde Dienstverlening 26 mei 2023 12:34–12:36 CEST

Automation - Zone C / Profile Filter

Storing 26 mei 2023 12:19–12:23 CEST

Data Transformation / Batch operations

Storing 26 mei 2023 9:22– 9:23 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 26 mei 2023 4:31– 4:32 CEST

Core Services / Content Provider

Storing 26 mei 2023 2:13– 2:16 CEST

Loyalty & Engagement / Promotions Redeem

Verslechterde Dienstverlening 25 mei 2023 18:01–18:03 CEST

Core Services / Content Provider

Geen incidenten afgelopen 2 dagen!

Storing 23 mei 2023 1:03– 1:09 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 22 mei 2023 18:02–18:03 CEST

Core Services / Content Provider

Geen incidenten afgelopen 3 dagen!

Storing 18 mei 2023 18:07–18:08 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 18 mei 2023 2:43– 3:09 CEST

Loyalty & Engagement / Promotions for POS

Periodieke Dienstonderbreking 18 mei 2023 2:40– 3:08 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 18 mei 2023 2:43– 3:06 CEST

Loyalty & Engagement / Promotions Redeem

Geen incidenten afgelopen 1 dag!

Problem with In-apps module 16 mei 2023 13:53–14:02 CEST

Core Services / In-app messages

Storing 16 mei 2023 12:59–13:03 CEST

Core Services / Content Provider

Delay in customer events 16 mei 2023 11:29–11:49 CEST

2 Getroffen Diensten:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker

Storing 16 mei 2023 11:18–11:25 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Storing 15 mei 2023 6:17– 6:18 CEST

Infrastructure - Zone I / Communication

Storing 14 mei 2023 12:17–13:11 CEST

Data Transformation / Batch operations

Verslechterde Dienstverlening 14 mei 2023 8:13– 8:14 CEST

Automation - Zone B / Webhooks

Geen incidenten afgelopen 1 dag!

Verslechterde Dienstverlening 12 mei 2023 20:53–21:04 CEST

Automation - Zone A / Webhooks

Periodieke Dienstonderbreking 12 mei 2023 15:44–20:39 CEST

Automation - Zone A / Webhooks

Storing 12 mei 2023 14:28–15:41 CEST

Automation - Zone A / Webhooks

Verslechterde Dienstverlening 12 mei 2023 15:34–15:38 CEST

Core Services / Analytics

Periodieke Dienstonderbreking 12 mei 2023 15:24–15:28 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 12 mei 2023 15:24–15:27 CEST

Infrastructure - Zone II / Event Tracker

Storing 12 mei 2023 14:17–14:23 CEST

Data Transformation / Batch operations

Storing 12 mei 2023 12:18–12:23 CEST

Data Transformation / Batch operations

Storing 12 mei 2023 11:17–11:21 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Storing 10 mei 2023 12:15–12:16 CEST

Loyalty & Engagement / Promotions For Client

Verslechterde Dienstverlening 10 mei 2023 12:13–12:14 CEST

Infrastructure - Zone II / Communication

Storing 10 mei 2023 11:25–11:27 CEST

Core Services / Content Provider

Issue with automation statistics 9 mei 2023 15:07–21:49 CEST

3 Getroffen Diensten:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Periodieke Dienstonderbreking 9 mei 2023 14:01–14:47 CEST

Automation - Zone C / Statistics

Periodieke Dienstonderbreking 9 mei 2023 14:01–14:47 CEST

Automation - Zone A / Statistics

Periodieke Dienstonderbreking 9 mei 2023 14:01–14:47 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 9 mei 2023 13:56–13:57 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 9 mei 2023 13:56–13:57 CEST

Automation - Zone A / Statistics

Verslechterde Dienstverlening 9 mei 2023 13:56–13:57 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 9 mei 2023 13:23–13:41 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 9 mei 2023 13:23–13:41 CEST

Automation - Zone A / Statistics

Verslechterde Dienstverlening 9 mei 2023 13:23–13:40 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 9 mei 2023 12:54–13:10 CEST

Automation - Zone C / Statistics

Verslechterde Dienstverlening 9 mei 2023 12:54–13:10 CEST

Automation - Zone A / Statistics

Verslechterde Dienstverlening 9 mei 2023 12:54–13:10 CEST

Automation - Zone B / Statistics

Verslechterde Dienstverlening 9 mei 2023 12:35–12:37 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Periodieke Dienstonderbreking 9 mei 2023 11:24–12:00 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 9 mei 2023 11:22–11:34 CEST

Core Services / Content Provider

Verslechterde Dienstverlening 9 mei 2023 11:30–11:31 CEST

Infrastructure - Zone II / Communication

Storing 9 mei 2023 11:21–11:31 CEST

Loyalty & Engagement / Promotions For Client

Storing 9 mei 2023 11:22–11:31 CEST

Loyalty & Engagement / Promotions for POS

Verslechterde Dienstverlening 9 mei 2023 11:30–11:31 CEST

Infrastructure - Zone I / Communication

Storing 9 mei 2023 11:21–11:23 CEST

Core Services / Analytics

Verslechterde Dienstverlening 9 mei 2023 11:20–11:21 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 9 mei 2023 11:15–11:16 CEST

Infrastructure - Zone II / Communication

Periodieke Dienstonderbreking 9 mei 2023 2:14– 2:32 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Issue with platform performance 8 mei 2023 14:02–17:03 CEST

2 Getroffen Diensten:

Portal / Portal - login
Core Services / Dynamic Content

Periodieke Dienstonderbreking 8 mei 2023 15:38–16:10 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 8 mei 2023 15:39–15:56 CEST

Core Services / Activities

Storing 8 mei 2023 15:41–15:47 CEST

Core Services / Content Provider

Periodieke Dienstonderbreking 8 mei 2023 15:40–15:44 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 8 mei 2023 15:40–15:44 CEST

Automation - Zone A / Profile Filter

Periodieke Dienstonderbreking 8 mei 2023 15:37–15:41 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 8 mei 2023 15:37–15:38 CEST

AI Services / Search

Storing 8 mei 2023 15:24–15:36 CEST

Core Services / Content Provider

Storing 8 mei 2023 15:27–15:36 CEST

Loyalty & Engagement / Promotions For Client

Storing 8 mei 2023 15:29–15:36 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Storing 8 mei 2023 15:26–15:36 CEST

AI Services / Recommendations

Storing 8 mei 2023 15:30–15:36 CEST

Loyalty & Engagement / Promotions for POS

Storing 8 mei 2023 15:27–15:36 CEST

AI Services / Search

Storing 8 mei 2023 15:32–15:36 CEST

Core Services / Analytics

Storing 8 mei 2023 14:55–15:06 CEST

AI Services / Search

Periodieke Dienstonderbreking 8 mei 2023 14:55–14:58 CEST

AI Services / Recommendations

Verslechterde Dienstverlening 8 mei 2023 14:34–14:44 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 8 mei 2023 14:23–14:42 CEST

Infrastructure - Zone II / Communication

Storing 8 mei 2023 14:25–14:33 CEST

Automation - Zone A / Profile Filter

Storing 8 mei 2023 14:25–14:33 CEST

Automation - Zone A / Profile Filter

Verslechterde Dienstverlening 8 mei 2023 14:23–14:33 CEST

Infrastructure - Zone I / Communication

Verslechterde Dienstverlening 8 mei 2023 14:23–14:25 CEST

Automation - Zone A / Jinjava processing engine

Verslechterde Dienstverlening 8 mei 2023 13:40–14:22 CEST

Infrastructure - Zone II / Communication

Verslechterde Dienstverlening 8 mei 2023 13:40–14:22 CEST

Infrastructure - Zone I / Communication

Storing 8 mei 2023 13:17–13:29 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 1 dag!

Storing 7 mei 2023 5:39– 5:51 CEST

Core Services / Analytics

Geen incidenten afgelopen 1 dag!

Storing 5 mei 2023 12:46–12:59 CEST

Loyalty & Engagement / Promotions For Client

Storing 5 mei 2023 12:07–12:23 CEST

Loyalty & Engagement / Promotions For Client

Storing 5 mei 2023 11:30–11:54 CEST

Loyalty & Engagement / Promotions For Client

Periodieke Dienstonderbreking 5 mei 2023 5:38– 5:49 CEST

Core Services / Analytics

Geen incidenten afgelopen 3 dagen!

Verslechterde Dienstverlening 2 mei 2023 2:05– 2:06 CEST

Data Transformation / Batch operations

Geen incidenten afgelopen 4 dagen!

Verslechterde Dienstverlening 27 apr 2023 12:01–12:06 CEST

Automation - Zone C / Audience

issue with statistics in the Search and Recommendation modules 26 apr 2023 17:02–19:41 CEST

2 Getroffen Diensten:

AI Services / Recommendations
AI Services / Search

Verslechterde Dienstverlening 26 apr 2023 18:39–18:40 CEST

Infrastructure - Zone II / Event Tracker

Verslechterde Dienstverlening 26 apr 2023 18:39–18:40 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 26 apr 2023 18:23–18:28 CEST

Infrastructure - Zone I / Event Tracker

Periodieke Dienstonderbreking 26 apr 2023 18:23–18:27 CEST

Infrastructure - Zone II / Event Tracker

Verslechterde Dienstverlening 26 apr 2023 18:03–18:04 CEST

Core Services / Content Provider