Historique

Disponibilité 99,916%

Service intermittent 2024-04-20 07:37–08:27 CEST

Automation - Zone C / Statistics

Service intermittent 2024-04-20 07:36–08:26 CEST

Automation - Zone B / Statistics

Service intermittent 2024-04-20 07:36–08:26 CEST

Automation - Zone A / Statistics

Issue with AI components 2024-04-19 12:31–15:29 CEST

3 services concernés:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Service indisponible 2024-04-19 10:26–10:27 CEST

Infrastructure - Zone I / Communication

Aucun événement pour 4 jours!

Service indisponible 2024-04-14 11:21–11:25 CEST

Infrastructure - Zone I / Communication

Aucun événement pour 4 jours!

Service indisponible 2024-04-09 13:27–13:38 CEST

Loyalty & Engagement / Promotions Redeem

Service intermittent 2024-04-09 13:26–13:38 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-04-09 13:30–13:38 CEST

Core Services / Content Provider

Service indisponible 2024-04-09 13:30–13:33 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2024-04-08 15:57–16:17 CEST

Loyalty & Engagement / Promotions Redeem

Service intermittent 2024-04-08 15:55–16:16 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-04-08 16:15–16:16 CEST

Core Services / Content Provider

Service intermittent 2024-04-08 14:17–14:24 CEST

Loyalty & Engagement / Promotions Redeem

Aucun événement pour 1 jour!

Service dégradé 2024-04-07 04:32–04:33 CEST

Automation - Zone A / Profile Filter

Service indisponible 2024-04-07 04:09–04:33 CEST

Core Services / Content Provider

Service indisponible 2024-04-07 04:05–04:31 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-04-07 04:26–04:31 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2024-04-07 04:08–04:21 CEST

Core Services / Analytics

Service indisponible 2024-04-07 04:06–04:16 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2024-04-07 04:03–04:04 CEST

Infrastructure - Zone II / Communication

Service dégradé 2024-04-07 04:02–04:03 CEST

Infrastructure - Zone I / Communication

Aucun événement pour 1 jour!

Service indisponible 2024-04-05 09:06–09:08 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-05 08:57–08:58 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-05 08:44–08:49 CEST

Data Transformation / Batch operations

Aucun événement pour 1 jour!

Service indisponible 2024-04-04 06:35–06:36 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-04 06:12–06:17 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-03 17:29–17:30 CEST

Data Transformation / Batch operations

Service intermittent 2024-04-03 11:10–11:17 CEST

AI Services / Recommendations

Service dégradé 2024-04-03 08:57–08:58 CEST

Infrastructure - Zone I / Event Tracker

Service indisponible 2024-04-02 21:34–21:38 CEST

Data Transformation / Batch operations

Service intermittent 2024-04-02 21:01–21:14 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-02 20:50–20:51 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-02 20:30–20:32 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-02 20:21–20:23 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-02 19:45–19:48 CEST

Data Transformation / Batch operations

Service indisponible 2024-04-02 19:35–19:39 CEST

Data Transformation / Batch operations

Aucun événement pour 3 jours!

Service intermittent 2024-03-30 11:32–11:38 CET

AI Services / Recommendations

Service intermittent 2024-03-29 23:14–23:18 CET

Clients / Login

Aucun événement pour 5 jours!

Service intermittent 2024-03-24 20:51–21:19 CET

Automation - Zone A / Webhooks

Service indisponible 2024-03-24 11:52–12:01 CET

Infrastructure - Zone I / Communication

Aucun événement pour 3 jours!

Email campaigns issues 2024-03-19 15:44–2024-03-20 21:38 CET

Core Services / Emails

Aucun événement pour 4 jours!

Service dégradé 2024-03-16 17:04–17:07 CET

AI Services / Search

Aucun événement pour 2 jours!

Service dégradé 2024-03-13 22:37–22:38 CET

Automation - Zone A / Profile Filter

Service indisponible 2024-03-13 03:46–03:47 CET

Core Services / Content Provider

Aucun événement pour 1 jour!

Service dégradé 2024-03-12 02:03–02:04 CET

Infrastructure - Zone II / Communication

Service dégradé 2024-03-12 02:02–02:03 CET

Infrastructure - Zone I / Communication

Service dégradé 2024-03-11 02:04–02:06 CET

Infrastructure - Zone II / Communication

Aucun événement pour 1 jour!

Service intermittent 2024-03-09 12:40–12:48 CET

AI Services / Recommendations

Aucun événement pour 1 jour!

Service dégradé 2024-03-08 02:11–02:12 CET

Automation - Zone A / Jinjava processing engine

Service dégradé 2024-03-08 02:00–02:02 CET

Infrastructure - Zone II / Communication

Service dégradé 2024-03-08 02:00–02:01 CET

Infrastructure - Zone I / Communication

Service intermittent 2024-03-07 23:09–23:26 CET

Automation - Zone A / Journey and events processing

Service dégradé 2024-03-07 15:12–15:25 CET

Core Services / Catalogs

Service indisponible 2024-03-07 14:07–14:10 CET

Core Services / Catalogs

Service indisponible 2024-03-07 14:00–14:05 CET

Core Services / Catalogs

Service dégradé 2024-03-07 02:06–02:07 CET

Infrastructure - Zone II / Communication

Service dégradé 2024-03-07 02:05–02:06 CET

Infrastructure - Zone I / Communication

Service dégradé 2024-03-06 02:07–02:08 CET

Infrastructure - Zone I / Communication

Aucun événement pour 1 jour!

Service dégradé 2024-03-04 16:13–16:14 CET

AI Services / Recommendations

Service intermittent 2024-03-04 02:04–02:12 CET

Automation - Zone A / Profile Update

Aucun événement pour 3 jours!

Dynamic Content Service Degradation 2024-02-29 17:44–19:13 CET

Core Services / Dynamic Content

Service dégradé 2024-02-29 11:04–11:06 CET

AI Services / Search

Service dégradé 2024-02-29 08:01–08:15 CET

Loyalty & Engagement / Promotions Points

Service dégradé 2024-02-29 01:03–01:12 CET

Core Services / Dynamic Content

Platform Maintenance 2024-02-28 22:00–2024-02-29 01:00 CET

12 services concernés:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker
Portal / Portal - availibility
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Service dégradé 2024-02-28 13:55–13:59 CET

AI Services / Search

Service indisponible 2024-02-28 10:53–10:56 CET

AI Services / Search

Service indisponible 2024-02-28 02:25–02:27 CET

Data Transformation / Batch operations

Service indisponible 2024-02-27 23:22–23:30 CET

Data Transformation / Batch operations

Aucun événement pour 1 jour!

Service dégradé 2024-02-26 10:25–10:29 CET

AI Services / Recommendations

Aucun événement pour 5 jours!

Service intermittent 2024-02-20 15:50–20:35 CET

Core Services / Emails

Service intermittent 2024-02-20 01:22–01:25 CET

AI Services / Search

Aucun événement pour 2 jours!

Service dégradé 2024-02-17 19:32–19:35 CET

AI Services / Search

Aucun événement pour 1 jour!

Service dégradé 2024-02-16 11:27–11:28 CET

AI Services / Search

Aucun événement pour 3 jours!

Service intermittent 2024-02-12 16:56–17:14 CET

Automation - Zone A / Profile Filter

Service intermittent 2024-02-12 16:53–17:14 CET

Core Services / Analytics

Aucun événement pour 2 jours!

Service intermittent 2024-02-10 16:20–16:36 CET

Automation - Zone A / Profile Filter

Service intermittent 2024-02-10 16:24–16:34 CET

Core Services / Analytics

Service indisponible 2024-02-10 16:18–16:19 CET

Core Services / Analytics

Service intermittent 2024-02-10 16:03–16:09 CET

Core Services / Analytics

Service intermittent 2024-02-09 23:04–2024-02-10 00:19 CET

Automation - Zone A / Profile Filter

Service dégradé 2024-02-10 00:05–00:14 CET

Automation - Zone B / Profile Filter

Service intermittent 2024-02-09 23:09–2024-02-10 00:14 CET

Core Services / Analytics

Service dégradé 2024-02-09 23:35–23:45 CET

Automation - Zone B / Profile Filter

Service indisponible 2024-02-09 23:06–23:07 CET

Core Services / Analytics

Service dégradé 2024-02-09 11:42–11:45 CET

AI Services / Search

Aucun événement pour 1 jour!

Service dégradé 2024-02-08 08:03–08:06 CET

Core Services / Emails

Service dégradé 2024-02-07 08:05–08:08 CET

Core Services / Emails

Service intermittent 2024-02-07 03:14–03:38 CET

Automation - Zone A / Profile Filter

Service indisponible 2024-02-07 03:09–03:35 CET

Core Services / Content Provider

Service indisponible 2024-02-07 03:20–03:35 CET

Core Services / Analytics

Service indisponible 2024-02-07 03:06–03:32 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-02-07 03:27–03:31 CET

Infrastructure - Zone II / Communication

Service dégradé 2024-02-07 03:27–03:31 CET

Infrastructure - Zone I / Communication

Service indisponible 2024-02-07 03:28–03:29 CET

Loyalty & Engagement / Promotions for POS

Service indisponible 2024-02-07 03:08–03:11 CET

Loyalty & Engagement / Promotions for POS

Service dégradé 2024-02-07 03:03–03:05 CET

Infrastructure - Zone I / Communication

Service dégradé 2024-02-07 03:03–03:04 CET

Infrastructure - Zone II / Communication

Service indisponible 2024-02-06 15:28–15:54 CET

Data Transformation / Batch operations

Service indisponible 2024-02-06 14:07–14:23 CET

Data Transformation / Batch operations

Service dégradé 2024-02-06 08:01–08:07 CET

Core Services / Emails

Aucun événement pour 4 jours!

Service dégradé 2024-02-02 08:00–08:01 CET

Core Services / Emails

Aucun événement pour 1 jour!

Service intermittent 2024-02-01 07:19–07:28 CET

Core Services / Analytics

Service indisponible 2024-02-01 03:41–03:42 CET

Core Services / Content Provider

Issue with journey and events processing in Automation 2024-01-31 18:10–19:41 CET

Automation - Zone A / Journey and events processing

Service intermittent 2024-01-31 18:13–18:37 CET

Automation - Zone A / Audience

Aucun événement pour 1 jour!

Service dégradé 2024-01-30 08:00–08:05 CET

Core Services / Emails

Aucun événement pour 1 jour!

Service indisponible 2024-01-29 04:01–04:02 CET

Core Services / Content Provider

Service dégradé 2024-01-29 02:07–02:09 CET

Automation - Zone A / Jinjava processing engine

Service dégradé 2024-01-29 01:43–01:44 CET

Loyalty & Engagement / Promotions For Client

Aucun événement pour 1 jour!

Service dégradé 2024-01-27 09:00–09:02 CET

Core Services / Emails

Service indisponible 2024-01-27 03:40–03:41 CET

Core Services / Content Provider

Service dégradé 2024-01-27 03:03–03:04 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-27 02:03–02:04 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-27 01:48–01:50 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-26 08:00–08:10 CET

Core Services / Emails

Service indisponible 2024-01-26 03:36–03:37 CET

Core Services / Content Provider

Service dégradé 2024-01-26 01:40–01:41 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-25 08:01–08:07 CET

Core Services / Emails

Service dégradé 2024-01-25 02:03–02:04 CET

Infrastructure - Zone I / Communication

Service dégradé 2024-01-24 08:01–08:08 CET

Core Services / Emails

Service dégradé 2024-01-24 03:27–03:30 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-24 03:21–03:22 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-24 02:06–02:07 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-24 01:45–01:47 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-24 01:37–01:39 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-23 08:00–08:05 CET

Core Services / Emails

Service dégradé 2024-01-23 02:12–02:15 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-23 01:40–01:43 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-22 13:58–14:54 CET

Core Services / Analytics

Service dégradé 2024-01-22 02:47–02:48 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-21 17:24–17:25 CET

Data Transformation / Batch operations

Possible delays in sending messages due to issues reported by MS Azure 2024-01-21 06:01–10:33 CET

2 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Service indisponible 2024-01-21 05:01–05:02 CET

Core Services / Content Provider

Service dégradé 2024-01-21 02:07–02:09 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-21 01:37–01:40 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-20 03:37–03:38 CET

Core Services / Content Provider

Service dégradé 2024-01-20 02:53–02:55 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-20 02:26–02:27 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-20 02:18–02:20 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-20 02:01–02:04 CET

Loyalty & Engagement / Promotions For Client

Service intermittent 2024-01-19 03:01–08:48 CET

Core Services / Emails

Service dégradé 2024-01-19 01:59–02:00 CET

Loyalty & Engagement / Promotions For Client

Service intermittent 2024-01-18 14:38–15:21 CET

Core Services / Emails

Service dégradé 2024-01-18 01:50–01:51 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-18 01:38–01:39 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-17 20:14–21:57 CET

Data Transformation / Batch operations

Service dégradé 2024-01-17 08:00–08:01 CET

Core Services / Emails

Service indisponible 2024-01-17 03:49–03:50 CET

Core Services / Content Provider

Service dégradé 2024-01-17 02:19–02:23 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-17 01:59–02:02 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-16 08:02–08:03 CET

Core Services / Emails

Service intermittent 2024-01-16 01:02–02:31 CET

Automation - Zone A / Profile Filter

Service dégradé 2024-01-16 02:07–02:25 CET

Core Services / Analytics

Service dégradé 2024-01-16 01:59–02:00 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-16 01:42–01:47 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-16 01:12–01:36 CET

Core Services / Analytics

Service indisponible 2024-01-16 00:38–00:39 CET

Core Services / Analytics

Aucun événement pour 1 jour!

Service indisponible 2024-01-14 08:08–08:10 CET

Core Services / Content Provider

Service dégradé 2024-01-14 08:06–08:07 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-14 01:57–01:58 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-14 01:47–01:50 CET

Loyalty & Engagement / Promotions For Client

Service intermittent 2024-01-13 09:00–09:36 CET

Core Services / Emails

Service dégradé 2024-01-13 08:05–08:06 CET

Automation - Zone C / Profile Filter

Service dégradé 2024-01-13 02:57–02:59 CET

Loyalty & Engagement / Promotions For Client

Service intermittent 2024-01-12 18:16–18:27 CET

Infrastructure - Zone II / Event Tracker

Service dégradé 2024-01-12 01:40–01:41 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-11 02:05–02:07 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-10 09:57–10:07 CET

Data Transformation / Batch operations

Service dégradé 2024-01-10 02:45–02:46 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-10 01:56–01:59 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-09 08:00–08:05 CET

Core Services / Emails

Service dégradé 2024-01-09 01:50–01:51 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2024-01-08 16:57–16:59 CET

AI Services / Search

Service dégradé 2024-01-08 02:03–02:05 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2024-01-07 23:33–23:34 CET

Core Services / Content Provider

Aucun événement pour 1 jour!

Service dégradé 2024-01-06 08:59–09:03 CET

Core Services / Emails

Aucun événement pour 1 jour!

Service dégradé 2024-01-05 02:07–02:08 CET

Loyalty & Engagement / Promotions For Client

Aucun événement pour 1 jour!

Service intermittent 2024-01-04 01:37–01:48 CET

Core Services / Analytics

Service dégradé 2024-01-03 12:18–12:50 CET

Automation - Zone B / Journey and events processing

Service dégradé 2024-01-03 07:59–08:01 CET

Core Services / Emails

Service intermittent 2024-01-03 02:44–03:24 CET

Automation - Zone B / Profile Filter

Service intermittent 2024-01-03 01:46–02:41 CET

Automation - Zone B / Profile Filter

Service dégradé 2024-01-03 01:18–01:22 CET

AI Services / Search

Aucun événement pour 2 jours!

Service dégradé 2023-12-31 19:44–19:47 CET

AI Services / Search

Service intermittent 2023-12-31 15:32–16:46 CET

Core Services / Content Provider

Service intermittent 2023-12-31 16:02–16:43 CET

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-12-31 16:02–16:43 CET

Loyalty & Engagement / Promotions for POS

Aucun événement pour 2 jours!

Service dégradé 2023-12-29 08:00–08:03 CET

Core Services / Emails

Service indisponible 2023-12-28 08:44–08:46 CET

Core Services / Analytics

Service indisponible 2023-12-28 08:37–08:38 CET

Core Services / Analytics

Service dégradé 2023-12-28 07:06–07:07 CET

Automation - Zone B / Audience

Service dégradé 2023-12-27 13:13–13:14 CET

Automation - Zone C / Profile Filter

Service dégradé 2023-12-27 12:59–13:14 CET

Automation - Zone B / Profile Filter

Service dégradé 2023-12-27 13:03–13:14 CET

Core Services / Analytics

Service dégradé 2023-12-27 12:45–12:50 CET

Automation - Zone B / Profile Filter

Service indisponible 2023-12-27 08:09–08:10 CET

Core Services / Content Provider

Aucun événement pour 1 jour!

Service indisponible 2023-12-25 17:07–17:10 CET

Core Services / Content Provider

Service dégradé 2023-12-25 01:57–01:58 CET

Loyalty & Engagement / Promotions For Client

Aucun événement pour 1 jour!

Service dégradé 2023-12-23 02:18–02:19 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-12-22 10:33–10:39 CET

AI Services / Search

Service dégradé 2023-12-22 01:54–01:56 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-12-21 08:01–08:06 CET

Core Services / Emails

Service dégradé 2023-12-20 08:00–08:06 CET

Core Services / Emails

Service dégradé 2023-12-19 08:00–08:08 CET

Core Services / Emails

Service dégradé 2023-12-19 02:05–02:06 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-12-18 17:43–19:30 CET

AI Services / Search

Aucun événement pour 1 jour!

Service dégradé 2023-12-17 02:13–02:15 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-12-16 09:02–09:04 CET

Core Services / Emails

Service dégradé 2023-12-16 01:54–01:56 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-12-16 01:31–01:35 CET

Core Services / Analytics

Service dégradé 2023-12-15 08:18–09:02 CET

Automation - Zone B / Journey and events processing

Service dégradé 2023-12-15 01:56–01:57 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-12-14 22:01–22:12 CET

AI Services / Search

Service indisponible 2023-12-14 18:20–18:26 CET

Data Transformation / Batch operations

Service dégradé 2023-12-14 18:10–18:19 CET

Automation - Zone B / Journey and events processing

Service indisponible 2023-12-14 18:06–18:13 CET

Data Transformation / Batch operations

Service indisponible 2023-12-14 18:05–18:11 CET

Automation - Zone B / Audience

Service dégradé 2023-12-14 02:37–02:38 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-12-13 08:23–08:43 CET

Automation - Zone B / Journey and events processing

Service dégradé 2023-12-13 08:12–08:20 CET

Automation - Zone B / Journey and events processing

Service dégradé 2023-12-12 16:06–16:07 CET

Core Services / Content Provider

Service indisponible 2023-12-12 10:08–10:09 CET

Infrastructure - Zone I / Communication

Service dégradé 2023-12-12 08:16–09:05 CET

Automation - Zone B / Journey and events processing

Service dégradé 2023-12-12 08:01–08:04 CET

Core Services / Emails

Service indisponible 2023-12-11 19:35–19:42 CET

Data Transformation / Batch operations

Service indisponible 2023-12-11 19:02–19:29 CET

Data Transformation / Batch operations

Service indisponible 2023-12-11 18:48–18:58 CET

Data Transformation / Batch operations

Service dégradé 2023-12-11 18:55–18:56 CET

Automation - Zone B / Journey and events processing

Service dégradé 2023-12-11 18:55–18:56 CET

Automation - Zone A / Journey and events processing

Service dégradé 2023-12-11 07:15–07:17 CET

Automation - Zone B / Journey and events processing

Aucun événement pour 1 jour!

Service dégradé 2023-12-10 01:51–01:52 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-12-09 09:01–09:02 CET

Core Services / Emails

Service dégradé 2023-12-09 08:11–08:51 CET

Automation - Zone B / Journey and events processing

Service indisponible 2023-12-09 01:52–02:03 CET

Core Services / Analytics

Service dégradé 2023-12-08 09:47–09:50 CET

Infrastructure - Zone I / Event Tracker

Service dégradé 2023-12-08 09:35–09:36 CET

Infrastructure - Zone I / Event Tracker

Service indisponible 2023-12-07 15:15–15:44 CET

AI Services / Search

Service indisponible 2023-12-07 09:56–10:01 CET

AI Services / Search

Service dégradé 2023-12-07 06:11–06:12 CET

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-12-06 13:10–13:15 CET

AI Services / Search

Service intermittent 2023-12-06 12:41–13:02 CET

AI Services / Search

Aucun événement pour 1 jour!

Service dégradé 2023-12-05 01:58–02:00 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-12-05 01:40–01:41 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-12-04 16:11–16:20 CET

Core Services / Analytics

Service dégradé 2023-12-03 18:47–18:49 CET

AI Services / Search

Aucun événement pour 1 jour!

Service dégradé 2023-12-02 02:41–02:42 CET

Loyalty & Engagement / Promotions For Client

Aucun événement pour 1 jour!

Service intermittent 2023-11-30 13:23–13:33 CET

AI Services / Search

Investigating Issue with Terrarium Database 2023-11-30 11:43–12:09 CET

6 services concernés:

Loyalty & Engagement / Promotions For Client
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone A / Send Event
Automation - Zone B / Audience
Automation - Zone C / Audience

Service dégradé 2023-11-30 11:30–11:31 CET

Automation - Zone A / Send Event

Service indisponible 2023-11-30 11:12–11:21 CET

Automation - Zone A / Profile Filter

Service indisponible 2023-11-30 11:12–11:21 CET

Automation - Zone A / Profile Filter

Service dégradé 2023-11-30 01:43–01:44 CET

Loyalty & Engagement / Promotions For Client

Aucun événement pour 3 jours!

Service dégradé 2023-11-26 03:45–08:10 CET

Automation - Zone A / Profile Filter

Service dégradé 2023-11-26 03:45–08:10 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-26 03:07–03:25 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-26 03:07–03:25 CET

Automation - Zone A / Profile Filter

Service dégradé 2023-11-26 03:22–03:24 CET

Core Services / Analytics

Service dégradé 2023-11-26 01:55–01:58 CET

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-11-25 07:05–07:06 CET

Automation - Zone B / Audience

Aucun événement pour 1 jour!

Service dégradé 2023-11-23 08:00–08:02 CET

Core Services / Emails

Aucun événement pour 1 jour!

Service dégradé 2023-11-22 08:01–08:02 CET

Core Services / Emails

Aucun événement pour 1 jour!

Service dégradé 2023-11-20 23:52–2023-11-21 00:10 CET

Core Services / Dynamic Content

Service dégradé 2023-11-20 21:05–22:05 CET

Core Services / API

Service dégradé 2023-11-20 21:05–22:05 CET

Core Services / Activities

Service intermittent 2023-11-20 03:32–03:35 CET

Core Services / Activities

Service dégradé 2023-11-20 01:53–01:55 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-11-19 08:08–08:10 CET

Core Services / Content Provider

Service indisponible 2023-11-19 08:05–08:06 CET

Loyalty & Engagement / Promotions For Client

Issue with feed imports 2023-11-18 18:07–22:43 CET

Core Services / Catalogs

Aucun événement pour 3 jours!

Service intermittent 2023-11-15 07:43–07:52 CET

AI Services / Recommendations

Service dégradé 2023-11-14 12:39–14:00 CET

Automation - Zone B / Profile Filter

Aucun événement pour 1 jour!

Service indisponible 2023-11-13 05:42–05:59 CET

Core Services / Catalogs

Aucun événement pour 2 jours!

Service intermittent 2023-11-11 01:08–01:37 CET

Automation - Zone B / Profile Filter

Service intermittent 2023-11-11 01:12–01:35 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-11 01:12–01:35 CET

Automation - Zone A / Profile Filter

Service dégradé 2023-11-11 01:22–01:34 CET

Core Services / Analytics

Service dégradé 2023-11-11 01:04–01:10 CET

Core Services / Analytics

Service intermittent 2023-11-11 00:25–00:40 CET

Automation - Zone B / Profile Filter

Service dégradé 2023-11-11 00:06–00:18 CET

Automation - Zone B / Profile Filter

Aucun événement pour 1 jour!

Service indisponible 2023-11-09 19:55–20:06 CET

Core Services / Analytics

Service dégradé 2023-11-09 18:30–18:34 CET

Data Transformation / Batch operations

Issue with Terrarium Database 2023-11-09 13:45–18:22 CET

6 services concernés:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-11-09 15:48–15:57 CET

Automation - Zone B / Profile Filter

Service dégradé 2023-11-09 15:00–15:12 CET

Automation - Zone B / Profile Filter

Service intermittent 2023-11-09 13:56–15:10 CET

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-11-09 14:46–15:08 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-09 14:46–15:08 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-09 13:37–14:42 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-09 13:37–14:42 CET

Automation - Zone A / Profile Filter

Service intermittent 2023-11-09 13:30–14:23 CET

Automation - Zone B / Profile Filter

Service indisponible 2023-11-09 13:32–13:33 CET

Core Services / Content Provider

Service dégradé 2023-11-09 13:03–13:05 CET

Automation - Zone B / Profile Filter

Service indisponible 2023-11-09 12:57–13:02 CET

Core Services / Analytics

Service dégradé 2023-11-09 12:45–12:50 CET

Core Services / Content Provider

Service dégradé 2023-11-09 12:43–12:49 CET

Loyalty & Engagement / Promotions for POS

Database maintenance 2023-11-09 01:00–02:00 CET

2 services concernés:

Core Services / Assets
Core Services / Catalogs

Service indisponible 2023-11-08 11:14–11:18 CET

AI Services / Recommendations

Service dégradé 2023-11-07 12:15–12:16 CET

Core Services / Analytics

Service dégradé 2023-11-07 08:03–08:04 CET

Core Services / Emails

Service indisponible 2023-11-06 12:13–12:16 CET

Core Services / Content Provider

Service indisponible 2023-11-06 12:13–12:15 CET

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-11-06 12:11–12:14 CET

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-11-06 11:53–11:55 CET

Loyalty & Engagement / Promotions For Client

Aucun événement pour 1 jour!

Service indisponible 2023-11-05 03:47–03:49 CET

Clients / Login

Aucun événement pour 2 jours!

Service dégradé 2023-11-03 00:41–01:03 CET

AI Services / Recommendations

Service indisponible 2023-11-03 00:42–00:46 CET

Core Services / Analytics

Service intermittent 2023-11-03 00:06–00:32 CET

Automation - Zone B / Profile Filter

Service indisponible 2023-11-03 00:12–00:30 CET

Core Services / Analytics

Service dégradé 2023-11-03 00:25–00:27 CET

Core Services / Content Provider

Service indisponible 2023-11-03 00:04–00:06 CET

Core Services / Analytics

Service intermittent 2023-11-02 11:18–11:32 CET

Data Transformation / Buffered operations

Aucun événement pour 2 jours!

Service intermittent 2023-10-30 11:41–13:16 CET

Data Transformation / Buffered operations

Aucun événement pour 1 jour!

Service indisponible 2023-10-28 18:22–18:42 CEST

Data Transformation / Batch operations

Service indisponible 2023-10-28 16:20–17:46 CEST

Data Transformation / Batch operations

Aucun événement pour 1 jour!

Service dégradé 2023-10-27 14:47–14:50 CEST

Core Services / Content Provider

Service intermittent 2023-10-27 10:56–11:00 CEST

Core Services / Content Provider

Service intermittent 2023-10-27 01:25–01:31 CEST

AI Services / Recommendations

Service indisponible 2023-10-26 23:46–23:50 CEST

AI Services / Recommendations

Service indisponible 2023-10-26 23:47–23:50 CEST

AI Services / Search

Service indisponible 2023-10-26 14:44–14:52 CEST

AI Services / Search

Service indisponible 2023-10-26 02:17–02:18 CEST

Core Services / Content Provider

Service dégradé 2023-10-25 07:27–08:18 CEST

Automation - Zone C / Profile Update

Aucun événement pour 2 jours!

Service dégradé 2023-10-22 09:14–09:49 CEST

Core Services / Analytics

Service indisponible 2023-10-22 04:20–04:29 CEST

Core Services / Analytics

Service indisponible 2023-10-22 04:23–04:24 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-10-22 04:07–04:12 CEST

Loyalty & Engagement / Promotions for POS

Aucun événement pour 1 jour!

Service dégradé 2023-10-20 04:22–04:23 CEST

Automation - Zone C / Statistics

Service dégradé 2023-10-20 04:22–04:23 CEST

Automation - Zone B / Statistics

Service dégradé 2023-10-20 04:22–04:23 CEST

Automation - Zone A / Statistics

Service intermittent 2023-10-20 02:26–02:33 CEST

AI Services / Recommendations

Service dégradé 2023-10-19 20:50–20:51 CEST

AI Services / Search

Aucun événement pour 2 jours!

Service intermittent 2023-10-17 18:08–18:26 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-17 18:09–18:17 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-17 18:12–18:16 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 18:09–18:14 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-10-17 18:09–18:14 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-10-17 14:47–14:48 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 14:19–14:20 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 12:30–12:31 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 12:16–12:22 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 12:14–12:20 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-10-17 12:13–12:19 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-17 10:57–11:03 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 10:57–11:00 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-10-17 10:55–10:59 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-17 10:27–10:39 CEST

Core Services / Content Provider

Service indisponible 2023-10-17 10:32–10:39 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-17 10:25–10:28 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-17 10:27–10:28 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-10-16 20:17–20:29 CEST

Core Services / Content Provider

Service indisponible 2023-10-16 20:23–20:26 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-10-16 20:22–20:25 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-16 20:15–20:18 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-10-16 20:09–20:11 CEST

Core Services / Content Provider

Service indisponible 2023-10-16 20:07–20:08 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-16 17:12–17:32 CEST

Automation - Zone B / Webhooks

Service indisponible 2023-10-16 09:11–09:12 CEST

Core Services / Content Provider

Service indisponible 2023-10-16 08:09–08:11 CEST

Core Services / Content Provider

Service indisponible 2023-10-16 08:06–08:08 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-16 08:07–08:08 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-15 13:55–14:05 CEST

Automation - Zone A / Jinjava processing engine

Service indisponible 2023-10-15 09:08–09:10 CEST

Core Services / Content Provider

Service dégradé 2023-10-15 02:00–02:03 CEST

AI Services / Search

Service indisponible 2023-10-15 01:50–01:51 CEST

AI Services / Search

Service intermittent 2023-10-14 21:13–21:44 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-14 21:33–21:36 CEST

Core Services / Content Provider

Service indisponible 2023-10-14 21:11–21:35 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-10-14 21:30–21:35 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-10-14 21:20–21:35 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-14 21:22–21:24 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-10-14 20:26–20:48 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-10-14 20:32–20:42 CEST

Core Services / Content Provider

Service indisponible 2023-10-14 20:38–20:40 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-10-14 20:32–20:40 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-10-14 20:28–20:40 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-10-14 20:26–20:31 CEST

Loyalty & Engagement / Promotions Redeem

Service intermittent 2023-10-14 19:53–20:14 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-14 19:51–20:11 CEST

Loyalty & Engagement / Promotions Redeem

Service intermittent 2023-10-14 19:59–20:08 CEST

Core Services / Content Provider

Service indisponible 2023-10-14 19:56–20:06 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-10-14 19:56–20:06 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-14 17:07–17:41 CEST

Automation - Zone B / Webhooks

Service indisponible 2023-10-14 09:02–09:08 CEST

Core Services / Content Provider

Service dégradé 2023-10-13 18:28–18:30 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-13 02:16–02:17 CEST

AI Services / Recommendations

Service dégradé 2023-10-12 14:05–14:06 CEST

Infrastructure - Zone I / Communication

Service intermittent 2023-10-11 13:54–19:43 CEST

Automation - Zone A / Jinjava processing engine

Issue with Terrarium Database cause by MS Azure malfunction 2023-10-11 13:53–19:12 CEST

12 services concernés:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Service dégradé 2023-10-11 15:19–17:28 CEST

Automation - Zone C / Jinjava processing engine

Service intermittent 2023-10-11 14:38–16:03 CEST

Automation - Zone B / Send Event

Service indisponible 2023-10-11 13:50–14:51 CEST

Core Services / Content Provider

Service dégradé 2023-10-11 13:53–14:49 CEST

AI Services / Recommendations

Service indisponible 2023-10-11 13:53–14:47 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-10-11 13:41–13:45 CEST

Core Services / Analytics

Service intermittent 2023-10-11 09:56–10:13 CEST

Core Services / Emails

Issue with Terrarium Database 2023-10-10 09:47–17:23 CEST

6 services concernés:

Core Services / Analytics
Core Services / Content Provider
Core Services / Dynamic Content
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-10-10 10:39–15:37 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-10-10 12:02–14:16 CEST

Automation - Zone C / Jinjava processing engine

Service indisponible 2023-10-10 13:16–13:19 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-10-10 10:39–11:14 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-10-10 10:39–11:14 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-10-10 10:40–11:07 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-10-10 10:39–11:04 CEST

Automation - Zone C / Profile Filter

Service dégradé 2023-10-10 11:00–11:02 CEST

Automation - Zone B / Send Event

Service dégradé 2023-10-10 10:19–10:37 CEST

AI Services / Recommendations

Service intermittent 2023-10-10 09:49–10:37 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-10-10 10:16–10:36 CEST

Automation - Zone C / Profile Filter

Service intermittent 2023-10-10 09:56–10:36 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-10-10 09:44–10:36 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-10-10 09:44–10:36 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-10-10 09:45–10:35 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-10 10:04–10:08 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-10-10 10:03–10:07 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-10-10 09:47–09:48 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-10-10 09:44–09:46 CEST

AI Services / Recommendations

Service indisponible 2023-10-10 09:43–09:45 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-10-10 09:40–09:41 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-10-10 09:38–09:40 CEST

AI Services / Recommendations

Service intermittent 2023-10-09 19:16–19:42 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-10-09 19:17–19:34 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-10-09 19:18–19:32 CEST

Core Services / Content Provider

Service indisponible 2023-10-09 19:17–19:30 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-10-09 19:17–19:30 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour 3 jours!

Service dégradé 2023-10-06 09:54–09:56 CEST

Core Services / Emails

Service intermittent 2023-10-06 04:13–04:32 CEST

Core Services / Analytics

Service indisponible 2023-10-06 04:15–04:24 CEST

Core Services / Content Provider

Service dégradé 2023-10-06 01:39–01:44 CEST

AI Services / Recommendations

Service indisponible 2023-10-05 17:42–17:59 CEST

Core Services / Analytics

Aucun événement pour 1 jour!

Service dégradé 2023-10-03 19:08–19:10 CEST

Automation - Zone A / Audience

Service dégradé 2023-10-03 10:54–11:13 CEST

Automation - Zone C / Profile Filter

Aucun événement pour 3 jours!

Service indisponible 2023-09-29 19:02–19:04 CEST

Core Services / Activities

Service indisponible 2023-09-29 18:46–18:47 CEST

Core Services / Activities

Service indisponible 2023-09-29 18:30–18:31 CEST

Core Services / Activities

Service indisponible 2023-09-29 18:13–18:14 CEST

Core Services / Activities

Service indisponible 2023-09-29 17:57–17:58 CEST

Core Services / Activities

Service indisponible 2023-09-29 17:41–17:42 CEST

Core Services / Activities

Issues with various components of the platform (Azure) 2023-09-29 05:26–07:13 CEST

4 services concernés:

Core Services / API
Automation - Zone A / Audience
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks

Service indisponible 2023-09-29 07:10–07:12 CEST

Data Transformation / Batch operations

Service intermittent 2023-09-29 04:09–04:14 CEST

AI Services / Recommendations

Service dégradé 2023-09-28 10:01–10:16 CEST

Core Services / Emails

Aucun événement pour 1 jour!

Service indisponible 2023-09-26 11:15–11:22 CEST

AI Services / Recommendations

Aucun événement pour 3 jours!

Service dégradé 2023-09-22 15:21–15:23 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-09-22 01:53–01:59 CEST

AI Services / Recommendations

Service intermittent 2023-09-21 18:05–18:35 CEST

Core Services / Content Provider

Service dégradé 2023-09-21 09:54–10:21 CEST

Core Services / Emails

Service dégradé 2023-09-20 21:45–21:46 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-20 13:06–13:07 CEST

Infrastructure - Zone I / Event Tracker

Service indisponible 2023-09-20 00:12–00:13 CEST

Core Services / Content Provider

Terrarium database issue 2023-09-19 08:32–09:40 CEST

5 services concernés:

Core Services / Content Provider
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Profile Filter

Service intermittent 2023-09-19 08:21–09:17 CEST

Automation - Zone B / Profile Filter

Service dégradé 2023-09-19 08:55–09:11 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-09-19 08:26–08:41 CEST

Automation - Zone A / Jinjava processing engine

Service indisponible 2023-09-19 08:04–08:19 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-09-19 08:05–08:18 CEST

Core Services / Content Provider

Service intermittent 2023-09-19 08:09–08:18 CEST

Automation - Zone B / Profile Filter

Service indisponible 2023-09-19 08:02–08:18 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-09-19 08:05–08:18 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-09-19 08:02–08:03 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-09-19 08:02–08:03 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-09-18 21:46–21:47 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-18 18:29–18:30 CEST

Core Services / Content Provider

Service dégradé 2023-09-18 18:15–18:30 CEST

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-09-18 18:25–18:27 CEST

Core Services / Content Provider

Service intermittent 2023-09-18 18:03–18:24 CEST

Core Services / Content Provider

Service intermittent 2023-09-18 18:05–18:23 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-09-18 18:18–18:20 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-09-18 18:13–18:14 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-09-18 18:07–18:09 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-09-18 17:41–17:43 CEST

Core Services / Content Provider

Service intermittent 2023-09-18 15:38–17:31 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-09-18 17:15–17:30 CEST

Core Services / Content Provider

Service intermittent 2023-09-18 16:52–17:30 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-18 16:52–17:30 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-18 16:55–17:30 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-09-18 16:30–16:47 CEST

Core Services / In-app messages

Service dégradé 2023-09-18 16:29–16:31 CEST

Core Services / Content Provider

Service dégradé 2023-09-18 16:12–16:26 CEST

Core Services / Content Provider

Service intermittent 2023-09-18 15:44–16:25 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-18 15:44–16:25 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-09-18 15:46–15:48 CEST

Core Services / Content Provider

Service dégradé 2023-09-18 15:39–15:40 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-09-18 15:39–15:40 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-09-18 15:37–15:39 CEST

Core Services / Content Provider

Service dégradé 2023-09-18 15:24–15:36 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-09-18 15:24–15:36 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-18 15:05–15:36 CEST

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-09-18 14:13–15:35 CEST

Core Services / Content Provider

Service intermittent 2023-09-18 14:41–15:08 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-09-18 14:52–15:04 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-09-18 14:41–14:48 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-09-18 14:21–14:35 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-09-18 14:31–14:33 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-09-18 03:37–03:47 CEST

Core Services / Analytics

Service dégradé 2023-09-17 21:45–21:46 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-16 21:45–21:47 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-16 09:55–09:57 CEST

Core Services / Content Provider

Service indisponible 2023-09-16 09:05–09:22 CEST

Core Services / Content Provider

Service intermittent 2023-09-16 09:04–09:18 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-09-16 09:03–09:18 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-09-15 21:45–21:46 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-15 18:11–18:14 CEST

Core Services / Content Provider

Service dégradé 2023-09-15 17:07–17:09 CEST

Automation - Zone B / Webhooks

Service intermittent 2023-09-15 12:24–16:58 CEST

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-09-15 12:52–13:30 CEST

Core Services / Content Provider

Service dégradé 2023-09-15 13:02–13:05 CEST

Loyalty & Engagement / Promotions for POS

Terrarium database issue 2023-09-15 09:09–12:07 CEST

9 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Core Services / Content Provider
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS

Service intermittent 2023-09-15 11:19–12:06 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-09-15 11:59–12:05 CEST

Automation - Zone B / Send Event

Service intermittent 2023-09-15 11:19–12:01 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-09-15 11:19–12:00 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-15 11:19–12:00 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-09-15 11:19–11:56 CEST

Automation - Zone C / Profile Filter

Service dégradé 2023-09-15 11:00–11:17 CEST

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-09-15 10:08–11:16 CEST

Automation - Zone C / Profile Filter

Service indisponible 2023-09-15 09:19–11:16 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-09-15 09:19–11:16 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-15 09:22–11:16 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-09-15 09:05–09:15 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-15 09:05–09:15 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-09-15 08:57–08:59 CEST

AI Services / Search

Service intermittent 2023-09-15 08:25–08:27 CEST

Core Services / Content Provider

Service indisponible 2023-09-15 08:16–08:21 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-09-15 08:11–08:20 CEST

Core Services / Content Provider

Service indisponible 2023-09-15 08:17–08:18 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-09-15 08:14–08:18 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-09-15 08:03–08:07 CEST

Core Services / Content Provider

Service dégradé 2023-09-15 04:59–05:01 CEST

AI Services / Recommendations

Service dégradé 2023-09-14 21:45–21:46 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-14 18:09–18:10 CEST

Core Services / Content Provider

Service intermittent 2023-09-14 18:03–18:07 CEST

Core Services / Content Provider

Service intermittent 2023-09-14 08:08–08:20 CEST

Core Services / Content Provider

Service intermittent 2023-09-14 08:10–08:17 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-09-14 08:10–08:16 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-09-14 03:07–03:15 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-09-14 03:07–03:15 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-09-13 21:45–21:46 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-13 08:53–08:56 CEST

Core Services / Content Provider

Service indisponible 2023-09-13 08:03–08:21 CEST

Core Services / Content Provider

Service indisponible 2023-09-13 08:02–08:19 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-09-13 08:00–08:18 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-09-13 08:14–08:16 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-09-12 21:45–21:47 CEST

Automation - Zone A / Webhooks

Service intermittent 2023-09-12 08:03–08:20 CEST

Core Services / Content Provider

Service dégradé 2023-09-12 08:02–08:14 CEST

Loyalty & Engagement / Promotions for POS

Aucun événement pour 2 jours!

Service dégradé 2023-09-09 09:56–09:58 CEST

Core Services / Content Provider

Service dégradé 2023-09-09 09:55–09:57 CEST

Loyalty & Engagement / Promotions for POS

Aucun événement pour 1 jour!

Service intermittent 2023-09-08 01:53–01:59 CEST

AI Services / Recommendations

Service intermittent 2023-09-07 20:40–20:45 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-09-07 18:03–18:05 CEST

Core Services / Content Provider

Service dégradé 2023-09-07 13:10–13:15 CEST

Automation - Zone C / Profile Filter

Service indisponible 2023-09-07 13:03–13:15 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-09-07 13:03–13:15 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-09-07 12:55–13:03 CEST

Automation - Zone C / Profile Filter

Service dégradé 2023-09-07 11:02–11:03 CEST

Data Transformation / Batch operations

Service dégradé 2023-09-07 08:07–08:10 CEST

Core Services / Content Provider

Service dégradé 2023-09-06 17:54–17:55 CEST

Core Services / Content Provider

Service dégradé 2023-09-06 17:49–17:51 CEST

Core Services / Content Provider

Service dégradé 2023-09-06 11:29–11:30 CEST

AI Services / Recommendations

Aucun événement pour 1 jour!

Service dégradé 2023-09-04 14:51–14:53 CEST

AI Services / Search

Service indisponible 2023-09-04 14:37–14:41 CEST

AI Services / Search

Service indisponible 2023-09-04 10:56–11:01 CEST

Core Services / Analytics

Aucun événement pour 3 jours!

Service intermittent 2023-09-01 02:08–02:14 CEST

AI Services / Recommendations

Service dégradé 2023-08-31 19:33–19:37 CEST

Data Transformation / Batch operations

Service dégradé 2023-08-31 18:03–18:04 CEST

Core Services / Content Provider

Service indisponible 2023-08-31 16:41–16:42 CEST

Core Services / Analytics

Service indisponible 2023-08-31 16:20–16:22 CEST

Core Services / Analytics

Service dégradé 2023-08-31 13:38–13:41 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-08-31 13:10–13:24 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-08-31 06:28–06:29 CEST

Automation - Zone B / Webhooks

Service indisponible 2023-08-30 18:56–18:58 CEST

Infrastructure - Zone I / Communication

Aucun événement pour 1 jour!

Issue with recommendations, AI search stats and predictions 2023-08-29 16:59 CEST

2 services concernés:

AI Services / AI Engine
AI Services / Recommendations

Issue with recommendations, AI search stats and predictions 2023-08-29 08:41–11:28 CEST

2 services concernés:

AI Services / AI Engine
AI Services / Recommendations

Service dégradé 2023-08-29 08:10–08:11 CEST

Core Services / Content Provider

Aucun événement pour 1 jour!

Issue with automation statistics 2023-08-27 13:05–22:36 CEST

3 services concernés:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Issue with automation module 2023-08-26 23:31–2023-08-27 01:33 CEST

3 services concernés:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing
Automation - Zone C / Journey and events processing

Service indisponible 2023-08-26 23:34–2023-08-27 01:18 CEST

Automation - Zone B / Audience

Service intermittent 2023-08-26 23:41–2023-08-27 01:18 CEST

Automation - Zone C / Audience

Service dégradé 2023-08-27 00:33–01:15 CEST

Automation - Zone A / Audience

Aucun événement pour 2 jours!

Terrarium database issue 2023-08-24 13:42–16:30 CEST

4 services concernés:

Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Service indisponible 2023-08-24 15:36–15:40 CEST

AI Services / Search

Service intermittent 2023-08-24 14:58–15:07 CEST

AI Services / Search

Service dégradé 2023-08-24 12:15–12:22 CEST

Core Services / Analytics

Service dégradé 2023-08-24 09:53–10:06 CEST

Core Services / Emails

Service dégradé 2023-08-24 09:32–09:35 CEST

AI Services / Search

Service indisponible 2023-08-24 00:18–00:20 CEST

Data Transformation / Batch operations

Service indisponible 2023-08-23 17:32–17:37 CEST

Core Services / Analytics

Service indisponible 2023-08-23 13:57–14:04 CEST

AI Services / Search

Service intermittent 2023-08-23 12:59–13:12 CEST

AI Services / Search

Service dégradé 2023-08-23 09:53–10:03 CEST

Core Services / Emails

Aucun événement pour 1 jour!

Service dégradé 2023-08-22 08:15–08:18 CEST

Core Services / Content Provider

Service dégradé 2023-08-22 04:05–04:07 CEST

Automation - Zone C / Audience

Service dégradé 2023-08-21 23:52–2023-08-22 00:24 CEST

AI Services / Recommendations

Aucun événement pour 3 jours!

Issue with Dynamic Content campaigns 2023-08-18 09:20–09:43 CEST

Core Services / Dynamic Content

Service indisponible 2023-08-18 03:19–03:24 CEST

Data Transformation / Batch operations

Service dégradé 2023-08-17 18:04–18:07 CEST

Core Services / Content Provider

Service indisponible 2023-08-17 12:10–12:13 CEST

Core Services / Analytics

Service indisponible 2023-08-17 08:29–09:47 CEST

Loyalty & Engagement / Promotions Redeem

Service intermittent 2023-08-17 08:43–09:47 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-08-17 08:36–08:37 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-08-17 07:19–08:23 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-08-17 08:02–08:21 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-08-17 07:53–07:55 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-17 06:56–07:12 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-08-17 06:33–07:12 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-17 06:15–06:50 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-08-17 05:55–06:27 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-17 06:05–06:08 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-08-17 05:41–05:49 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-17 01:48–01:51 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-08-17 01:33–01:36 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-08-17 01:22–01:26 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-08-17 00:59–01:01 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-08-16 15:48–17:34 CEST

Automation - Zone C / Statistics

Service intermittent 2023-08-16 15:48–17:34 CEST

Automation - Zone B / Statistics

Service intermittent 2023-08-16 15:48–17:34 CEST

Automation - Zone A / Statistics

Aucun événement pour 1 jour!

Service dégradé 2023-08-15 11:20–11:21 CEST

Core Services / Content Provider

Service dégradé 2023-08-15 04:32–04:33 CEST

Core Services / Content Provider

Aucun événement pour 4 jours!

Service intermittent 2023-08-11 02:23–02:29 CEST

AI Services / Recommendations

Service dégradé 2023-08-10 18:04–18:07 CEST

Core Services / Content Provider

Service dégradé 2023-08-10 05:35–05:36 CEST

Core Services / Activities

Service intermittent 2023-08-09 13:26–13:37 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-08-09 13:23–13:33 CEST

Core Services / Content Provider

Service dégradé 2023-08-09 13:22–13:33 CEST

Infrastructure - Zone II / Communication

Service intermittent 2023-08-09 13:27–13:33 CEST

Infrastructure - Zone II / Event Tracker

Service dégradé 2023-08-09 13:22–13:33 CEST

Infrastructure - Zone I / Communication

Service indisponible 2023-08-09 13:29–13:31 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-08-09 13:27–13:30 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-08-09 13:07–13:10 CEST

Core Services / Emails

Service indisponible 2023-08-09 07:56–08:00 CEST

Core Services / Analytics

Service intermittent 2023-08-09 07:35–07:47 CEST

Core Services / Analytics

Service dégradé 2023-08-09 07:26–07:32 CEST

Core Services / Analytics

Service dégradé 2023-08-09 07:22–07:25 CEST

Core Services / Analytics

Service indisponible 2023-08-09 05:31–05:35 CEST

Core Services / Analytics

Service indisponible 2023-08-09 04:33–04:36 CEST

Core Services / Analytics

Service indisponible 2023-08-09 02:02–02:06 CEST

Core Services / Analytics

Service indisponible 2023-08-08 21:36–21:40 CEST

Core Services / Analytics

Aucun événement pour 1 jour!

Service indisponible 2023-08-07 20:08–20:13 CEST

Core Services / Content Provider

Service indisponible 2023-08-07 19:45–19:54 CEST

Core Services / Content Provider

Service intermittent 2023-08-07 19:46–19:51 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-08-07 19:47–19:51 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-07 19:48–19:50 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-08-07 19:00–19:01 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-08-07 19:00–19:01 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-08-07 18:03–18:15 CEST

Core Services / Activities

Service indisponible 2023-08-07 18:04–18:13 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-08-07 18:04–18:13 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-08-07 18:06–18:09 CEST

Core Services / Content Provider

Service indisponible 2023-08-07 18:04–18:06 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-08-07 17:57–18:01 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-07 17:57–18:00 CEST

Core Services / Content Provider

Service intermittent 2023-08-07 17:50–18:00 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-08-07 17:50–18:00 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-08-07 17:58–18:00 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-08-07 17:55–18:00 CEST

Loyalty & Engagement / Promotions For Client

Aucun événement pour 1 jour!

Service dégradé 2023-08-06 08:17–08:24 CEST

Automation - Zone B / Webhooks

Aucun événement pour 1 jour!

Service indisponible 2023-08-04 10:38–11:01 CEST

Core Services / Analytics

Service intermittent 2023-08-04 10:53–11:00 CEST

Portal / Portal - availibility

Service dégradé 2023-08-04 02:28–02:34 CEST

AI Services / Recommendations

Issue with Communication module 2023-08-03 15:58–19:06 CEST

2 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication

Service indisponible 2023-08-03 16:18–16:21 CEST

Data Transformation / Batch operations

Service indisponible 2023-08-03 12:52–12:55 CEST

AI Services / Search

Service indisponible 2023-08-02 14:10–14:23 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-02 14:10–14:22 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-08-02 14:10–14:22 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-08-02 14:00–14:01 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-08-02 14:00–14:01 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-08-02 13:59–14:01 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-02 13:30–13:51 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-08-02 13:30–13:50 CEST

Loyalty & Engagement / Promotions Redeem

Service indisponible 2023-08-02 13:33–13:48 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-08-02 06:06–06:23 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-08-02 05:38–06:05 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-08-02 05:29–05:33 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-08-01 12:11–12:13 CEST

Portal / Portal - availibility

Issue with Analytics 2023-07-31 19:01–19:37 CEST

7 services concernés:

Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone A / Profile Filter
Automation - Zone B / Audience
Automation - Zone B / Profile Filter
Automation - Zone C / Audience
Automation - Zone C / Profile Filter

Service dégradé 2023-07-31 18:03–18:04 CEST

Core Services / Content Provider

Service dégradé 2023-07-31 13:06–14:02 CEST

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-07-31 12:50–13:04 CEST

Automation - Zone A / Jinjava processing engine

Aucun événement pour 3 jours!

Issue with Terrarium Database 2023-07-27 12:00–2023-07-28 10:33 CEST

Core Services / Analytics

Service intermittent 2023-07-28 02:22–02:27 CEST

AI Services / Recommendations

Service intermittent 2023-07-27 18:02–18:06 CEST

Core Services / Content Provider

Aucun événement pour 1 jour!

Service indisponible 2023-07-26 17:34–17:37 CEST

Core Services / Analytics

Service indisponible 2023-07-26 13:36–13:45 CEST

Core Services / Analytics

Service dégradé 2023-07-26 12:04–12:08 CEST

AI Services / Search

Service intermittent 2023-07-26 06:23–06:49 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-07-26 06:23–06:26 CEST

Core Services / Content Provider

Service intermittent 2023-07-26 06:20–06:23 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-07-26 06:18–06:23 CEST

Loyalty & Engagement / Promotions for POS

Aucun événement pour 1 jour!

Service dégradé 2023-07-24 18:04–18:05 CEST

Core Services / Content Provider

Aucun événement pour 1 jour!

Service intermittent 2023-07-23 09:21–09:47 CEST

Automation - Zone A / Journey and events processing

Service dégradé 2023-07-23 09:24–09:31 CEST

Automation - Zone A / Audience

Service dégradé 2023-07-23 09:18–09:19 CEST

Automation - Zone A / Audience

Service intermittent 2023-07-23 07:48–09:01 CEST

Automation - Zone A / Journey and events processing

Service dégradé 2023-07-23 08:35–08:36 CEST

Automation - Zone A / Audience

Aucun événement pour 1 jour!

Service intermittent 2023-07-21 11:09–11:38 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-07-21 07:52–07:55 CEST

Automation - Zone B / Webhooks

Service dégradé 2023-07-21 03:59–04:11 CEST

Core Services / Analytics

Service intermittent 2023-07-21 02:34–02:40 CEST

AI Services / Recommendations

Service dégradé 2023-07-21 02:11–02:30 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour 1 jour!

Service dégradé 2023-07-19 21:34–21:35 CEST

AI Services / Search

Service indisponible 2023-07-19 21:30–21:34 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-07-19 08:31–08:55 CEST

Core Services / Emails

Service dégradé 2023-07-18 18:39–18:41 CEST

Clients / Login

Service dégradé 2023-07-18 08:02–08:03 CEST

Automation - Zone B / Webhooks

Service intermittent 2023-07-17 18:03–18:06 CEST

Core Services / Content Provider

Service dégradé 2023-07-17 02:25–02:40 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-07-16 08:59–09:23 CEST

Automation - Zone B / Webhooks

Aucun événement pour 1 jour!

Service dégradé 2023-07-15 06:00–06:01 CEST

Automation - Zone B / Webhooks

Issue with recommendations, AI search stats and predictions 2023-07-14 14:30–17:01 CEST

2 services concernés:

AI Services / AI Engine
AI Services / Recommendations

Service dégradé 2023-07-14 13:36–13:38 CEST

Core Services / Analytics

Service intermittent 2023-07-14 13:13–13:26 CEST

Core Services / Analytics

Issue with recommendations, AI search stats and predictions 2023-07-14 11:12–13:16 CEST

2 services concernés:

AI Services / AI Engine
AI Services / Recommendations

Service indisponible 2023-07-14 10:43–10:53 CEST

Core Services / API

Service dégradé 2023-07-14 08:33–08:40 CEST

Automation - Zone B / Webhooks

Service intermittent 2023-07-13 23:10–23:18 CEST

Core Services / Analytics

Service intermittent 2023-07-13 18:02–18:06 CEST

Core Services / Content Provider

Issue with recommendations, AI search stats and predictions 2023-07-13 12:18–15:08 CEST

2 services concernés:

AI Services / AI Engine
AI Services / Recommendations

Service intermittent 2023-07-13 09:48–10:13 CEST

Core Services / Analytics

Service intermittent 2023-07-13 09:44–09:52 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-07-13 09:20–09:27 CEST

Automation - Zone A / Webhooks

Service intermittent 2023-07-12 16:22–16:26 CEST

Automation - Zone A / Webhooks

Issue with automation statistics 2023-07-12 14:34–16:12 CEST

3 services concernés:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Issue with Database 2023-07-12 13:14–14:29 CEST

2 services concernés:

Core Services / Analytics
Core Services / Content Provider

Service dégradé 2023-07-12 13:33–13:36 CEST

Automation - Zone C / Statistics

Service dégradé 2023-07-12 13:33–13:35 CEST

Automation - Zone A / Statistics

Service dégradé 2023-07-12 13:33–13:35 CEST

Automation - Zone B / Statistics

Service dégradé 2023-07-12 13:24–13:31 CEST

Automation - Zone C / Statistics

Service dégradé 2023-07-12 13:25–13:31 CEST

Automation - Zone A / Statistics

Service dégradé 2023-07-12 13:25–13:31 CEST

Automation - Zone B / Statistics

Service dégradé 2023-07-12 13:03–13:22 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-07-12 06:16–06:20 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-07-11 21:08–21:10 CEST

Core Services / Content Provider

Service intermittent 2023-07-11 19:18–19:32 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-07-11 19:18–19:30 CEST

Infrastructure - Zone II / Event Tracker

Aucun événement pour 1 jour!

Issue with recommendations, AI search stats and predictions 2023-07-10 16:33–18:27 CEST

3 services concernés:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Service dégradé 2023-07-10 18:02–18:07 CEST

Core Services / Content Provider

Service dégradé 2023-07-10 12:22–12:26 CEST

Core Services / Analytics

Service dégradé 2023-07-10 10:02–10:03 CEST

Infrastructure - Zone I / Communication

Issue with recommendations, AI search stats and predictions 2023-07-09 16:57–18:36 CEST

3 services concernés:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search

Aucun événement pour 1 jour!

Service dégradé 2023-07-08 10:03–10:07 CEST

Core Services / Analytics

Service indisponible 2023-07-08 05:30–05:42 CEST

Core Services / Analytics

Service indisponible 2023-07-08 05:00–05:12 CEST

Core Services / Analytics

Service intermittent 2023-07-08 04:28–04:40 CEST

Core Services / Analytics

Aucun événement pour 1 jour!

Service intermittent 2023-07-06 21:13–21:26 CEST

AI Services / Search

Aucun événement pour 1 jour!

Issues with various components of the platform (Azure) 2023-07-05 11:27–19:04 CEST

11 services concernés:

Core Services / Activities
Core Services / Analytics
Core Services / Content Provider
Core Services / API
Core Services / Dynamic Content
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Client Export
Core Services / Catalogs
Core Services / In-app messages

Service intermittent 2023-07-05 14:04–16:44 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-07-05 14:04–16:44 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-07-05 16:09–16:33 CEST

Automation - Zone B / Profile Filter

Service dégradé 2023-07-05 13:00–16:08 CEST

Automation - Zone A / Journey and events processing

Service intermittent 2023-07-05 14:28–15:33 CEST

Automation - Zone A / Jinjava processing engine

Service intermittent 2023-07-05 14:45–15:14 CEST

Automation - Zone B / Profile Filter

Service dégradé 2023-07-05 14:10–14:19 CEST

Automation - Zone B / Profile Filter

Service dégradé 2023-07-05 13:06–13:45 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-07-05 13:06–13:45 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-07-05 12:38–12:58 CEST

Automation - Zone A / Journey and events processing

Service dégradé 2023-07-05 12:25–12:37 CEST

Automation - Zone A / Journey and events processing

Service intermittent 2023-07-05 11:19–12:24 CEST

Automation - Zone A / Journey and events processing

Service dégradé 2023-07-05 11:11–11:18 CEST

Automation - Zone A / Journey and events processing

Issue with delays in event processing 2023-07-05 10:34–11:07 CEST

3 services concernés:

Automation - Zone A / Journey and events processing
Automation - Zone B / Journey and events processing
Automation - Zone C / Journey and events processing

Service dégradé 2023-07-05 10:57–10:58 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-07-05 10:04–10:05 CEST

Automation - Zone A / Audience

Service dégradé 2023-07-05 04:34–04:47 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Issue with Terrarium database 2023-07-04 12:46–14:59 CEST

2 services concernés:

Core Services / Activities
Core Services / Analytics

Service intermittent 2023-07-04 12:34–13:56 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-07-04 12:44–13:35 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-07-04 12:44–13:35 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-07-04 13:27–13:34 CEST

Core Services / Content Provider

Service dégradé 2023-07-04 13:32–13:33 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-07-04 12:56–13:33 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-07-04 12:44–13:32 CEST

Automation - Zone C / Profile Filter

Service intermittent 2023-07-04 12:45–13:31 CEST

Automation - Zone A / Jinjava processing engine

Service indisponible 2023-07-04 13:25–13:26 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-07-04 12:35–12:40 CEST

Core Services / Content Provider

Service indisponible 2023-07-04 12:36–12:38 CEST

Core Services / Activities

Service dégradé 2023-07-04 12:35–12:37 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-07-04 12:35–12:36 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-07-04 12:32–12:33 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-07-04 12:31–12:32 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-07-04 12:30–12:31 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-07-04 12:29–12:30 CEST

Infrastructure - Zone I / Communication

Service intermittent 2023-07-03 16:36–17:04 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-07-03 16:35–16:49 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-07-03 16:35–16:49 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-07-03 16:37–16:42 CEST

Core Services / Content Provider

Service dégradé 2023-07-03 15:51–16:10 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-07-03 15:50–16:00 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-07-03 15:51–15:56 CEST

Loyalty & Engagement / Promotions for POS

Aucun événement pour 2 jours!

Service dégradé 2023-07-01 04:14–04:27 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-06-30 10:09–10:21 CEST

Core Services / Content Provider

Service dégradé 2023-06-30 06:05–06:17 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-06-29 18:03–18:04 CEST

Core Services / Content Provider

Service dégradé 2023-06-29 14:27–14:29 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-29 14:28–14:29 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-29 13:21–13:23 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-29 13:22–13:23 CEST

Infrastructure - Zone I / Communication

Issue with Terrarium database 2023-06-29 07:34–07:41 CEST

6 services concernés:

Infrastructure - Zone I / Communication
Infrastructure - Zone II / Communication
Core Services / Analytics
Automation - Zone A / Audience
Automation - Zone B / Audience
Automation - Zone C / Audience

Service dégradé 2023-06-29 06:52–07:23 CEST

Automation - Zone B / Profile Filter

Service intermittent 2023-06-29 06:45–07:22 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-06-29 06:45–07:22 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-06-29 06:38–06:41 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-29 06:39–06:41 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-29 06:30–06:33 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-29 06:29–06:32 CEST

Infrastructure - Zone II / Communication

Service indisponible 2023-06-29 00:18–00:19 CEST

Data Transformation / Batch operations

Service dégradé 2023-06-28 21:33–21:34 CEST

AI Services / Search

Service dégradé 2023-06-28 09:46–10:04 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-06-28 09:44–09:45 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-28 09:35–09:36 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-27 11:39–11:40 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-27 11:38–11:39 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-26 16:44–16:46 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-26 16:44–16:45 CEST

Infrastructure - Zone I / Communication

Aucun événement pour 1 jour!

Service dégradé 2023-06-25 05:39–05:41 CEST

Core Services / Analytics

Service dégradé 2023-06-25 05:28–05:35 CEST

Core Services / Analytics

Aucun événement pour 1 jour!

Service dégradé 2023-06-23 15:28–15:30 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-23 15:29–15:30 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-22 18:26–18:50 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-06-22 18:23–18:24 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-22 13:18–13:20 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-22 13:19–13:20 CEST

Infrastructure - Zone I / Communication

Aucun événement pour 1 jour!

Service indisponible 2023-06-20 19:00–19:10 CEST

Core Services / API

Aucun événement pour 1 jour!

Issue with recommendations, AI search stats and predictions 2023-06-19 14:43–15:25 CEST

7 services concernés:

AI Services / AI Engine
AI Services / Recommendations
AI Services / Search
Core Services / Analytics
Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Service dégradé 2023-06-19 04:32–04:33 CEST

Core Services / Content Provider

Aucun événement pour 2 jours!

Service intermittent 2023-06-17 02:25–02:48 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-06-17 02:22–02:23 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-06-17 02:22–02:23 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-06-17 02:09–02:16 CEST

Core Services / Analytics

Service dégradé 2023-06-16 13:41–16:36 CEST

Core Services / API

Service dégradé 2023-06-16 13:40–16:35 CEST

Core Services / Activities

Service dégradé 2023-06-16 13:12–13:38 CEST

Core Services / API

Service dégradé 2023-06-16 13:13–13:38 CEST

Core Services / Activities

Service dégradé 2023-06-16 11:50–13:11 CEST

Core Services / Activities

Issues with various components of the platform (Azure) 2023-06-16 08:26–12:31 CEST

Core Services / API

Issue with our terrarium Data Base 2023-06-16 07:44–12:30 CEST

2 services concernés:

Core Services / Analytics
Automation - Zone A / Journey and events processing

Service indisponible 2023-06-16 08:26–08:51 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-06-16 08:26–08:51 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-06-16 08:25–08:50 CEST

Automation - Zone C / Profile Filter

Service intermittent 2023-06-16 08:26–08:48 CEST

Automation - Zone B / Profile Filter

Service dégradé 2023-06-16 05:20–05:28 CEST

Automation - Zone C / Statistics

Service dégradé 2023-06-16 05:20–05:28 CEST

Automation - Zone A / Statistics

Service dégradé 2023-06-16 05:20–05:28 CEST

Automation - Zone B / Statistics

Service intermittent 2023-06-16 04:45–05:01 CEST

Core Services / Content Provider

Service intermittent 2023-06-16 04:53–04:55 CEST

AI Services / Search

Maintenance on June 16th - Analytics module 2023-06-16 01:00–01:15 CEST

Core Services / Analytics

Aucun événement pour 1 jour!

Issues with recommendations, predictions and search 2023-06-14 14:37–16:20 CEST

2 services concernés:

AI Services / Recommendations
AI Services / Search

Issue with feed imports (xml) 2023-06-14 15:15 CEST

Core Services / Imports

Service dégradé 2023-06-14 12:56–12:57 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-14 11:52–11:54 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-14 11:52–11:53 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-06-14 10:41–10:42 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-14 09:22–09:23 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-14 04:31–04:32 CEST

Core Services / Content Provider

Aucun événement pour 1 jour!

Maintenance on June 12th - Automation module 2023-06-12 23:45–2023-06-13 00:00 CEST

Automation - Zone C / Journey and events processing

Service intermittent 2023-06-12 12:19–14:01 CEST

Automation - Zone B / Profile Update

Service dégradé 2023-06-12 09:25–09:26 CEST

Data Transformation / Batch operations

Service intermittent 2023-06-12 09:12–09:21 CEST

Data Transformation / Batch operations

Service dégradé 2023-06-12 09:00–09:01 CEST

Data Transformation / Batch operations

Service dégradé 2023-06-12 04:31–04:32 CEST

Core Services / Content Provider

Service dégradé 2023-06-11 14:01–14:02 CEST

Data Transformation / Batch operations

Service indisponible 2023-06-11 12:17–12:21 CEST

Data Transformation / Batch operations

Service dégradé 2023-06-11 12:02–12:05 CEST

Data Transformation / Batch operations

Service dégradé 2023-06-11 10:07–10:08 CEST

Data Transformation / Batch operations

Service indisponible 2023-06-11 09:18–09:22 CEST

Data Transformation / Batch operations

Service indisponible 2023-06-11 05:37–05:39 CEST

Core Services / Analytics

Service intermittent 2023-06-10 09:18–09:26 CEST

Data Transformation / Batch operations

Service dégradé 2023-06-10 06:20–06:23 CEST

Automation - Zone B / Webhooks

Aucun événement pour 1 jour!

Service indisponible 2023-06-09 03:43–03:44 CEST

Core Services / Content Provider

Aucun événement pour 2 jours!

Service dégradé 2023-06-07 02:24–02:30 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-06-07 02:03–02:11 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Aucun événement pour 1 jour!

Service indisponible 2023-06-05 18:02–18:04 CEST

Core Services / Content Provider

Displaying metric results on dashboards. 2023-06-05 10:55–13:09 CEST

Core Services / Analytics

Aucun événement pour 2 jours!

Service intermittent 2023-06-02 18:18–18:25 CEST

Data Transformation / Batch operations

Issue with time scheduler 2023-06-02 11:41–12:03 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-06-02 10:24–10:25 CEST

Data Transformation / Batch operations

Service indisponible 2023-06-02 09:26–09:27 CEST

Data Transformation / Batch operations

Service indisponible 2023-06-01 18:22–18:23 CEST

Data Transformation / Batch operations

Service intermittent 2023-06-01 09:24–09:26 CEST

Data Transformation / Batch operations

Service indisponible 2023-05-31 21:22–21:23 CEST

Data Transformation / Batch operations

Service dégradé 2023-05-31 12:42–12:44 CEST

AI Services / Search

Service indisponible 2023-05-30 15:19–15:21 CEST

Data Transformation / Batch operations

Service indisponible 2023-05-30 07:56–07:59 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-05-30 02:02–02:03 CEST

Core Services / Content Provider

Service dégradé 2023-05-29 18:03–18:05 CEST

Core Services / Content Provider

Aucun événement pour 2 jours!

Service dégradé 2023-05-27 04:31–04:32 CEST

Core Services / Content Provider

Issue with Terrarium Database - queries take longer than usual 2023-05-26 12:46–13:01 CEST

3 services concernés:

Infrastructure - Zone I / Communication
Core Services / Analytics
Core Services / Dynamic Content

Service dégradé 2023-05-26 12:36–12:52 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service dégradé 2023-05-26 12:34–12:36 CEST

Automation - Zone C / Profile Filter

Service indisponible 2023-05-26 12:19–12:23 CEST

Data Transformation / Batch operations

Service indisponible 2023-05-26 09:22–09:23 CEST

Data Transformation / Batch operations

Service dégradé 2023-05-26 04:31–04:32 CEST

Core Services / Content Provider

Service indisponible 2023-05-26 02:13–02:16 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-05-25 18:01–18:03 CEST

Core Services / Content Provider

Aucun événement pour 2 jours!

Service indisponible 2023-05-23 01:03–01:09 CEST

Core Services / Content Provider

Service dégradé 2023-05-22 18:02–18:03 CEST

Core Services / Content Provider

Aucun événement pour 3 jours!

Service indisponible 2023-05-18 18:07–18:08 CEST

Core Services / Content Provider

Service intermittent 2023-05-18 02:43–03:09 CEST

Loyalty & Engagement / Promotions for POS

Service intermittent 2023-05-18 02:40–03:08 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-05-18 02:43–03:06 CEST

Loyalty & Engagement / Promotions Redeem

Aucun événement pour 1 jour!

Problem with In-apps module 2023-05-16 13:53–14:02 CEST

Core Services / In-app messages

Service indisponible 2023-05-16 12:59–13:03 CEST

Core Services / Content Provider

Delay in customer events 2023-05-16 11:29–11:49 CEST

2 services concernés:

Infrastructure - Zone I / Event Tracker
Infrastructure - Zone II / Event Tracker

Service indisponible 2023-05-16 11:18–11:25 CEST

Data Transformation / Batch operations

Aucun événement pour 1 jour!

Service indisponible 2023-05-15 06:17–06:18 CEST

Infrastructure - Zone I / Communication

Service indisponible 2023-05-14 12:17–13:11 CEST

Data Transformation / Batch operations

Service dégradé 2023-05-14 08:13–08:14 CEST

Automation - Zone B / Webhooks

Aucun événement pour 1 jour!

Service dégradé 2023-05-12 20:53–21:04 CEST

Automation - Zone A / Webhooks

Service intermittent 2023-05-12 15:44–20:39 CEST

Automation - Zone A / Webhooks

Service indisponible 2023-05-12 14:28–15:41 CEST

Automation - Zone A / Webhooks

Service dégradé 2023-05-12 15:34–15:38 CEST

Core Services / Analytics

Service intermittent 2023-05-12 15:24–15:28 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-05-12 15:24–15:27 CEST

Infrastructure - Zone II / Event Tracker

Service indisponible 2023-05-12 14:17–14:23 CEST

Data Transformation / Batch operations

Service indisponible 2023-05-12 12:18–12:23 CEST

Data Transformation / Batch operations

Service indisponible 2023-05-12 11:17–11:21 CEST

Data Transformation / Batch operations

Aucun événement pour 1 jour!

Service indisponible 2023-05-10 12:15–12:16 CEST

Loyalty & Engagement / Promotions For Client

Service dégradé 2023-05-10 12:13–12:14 CEST

Infrastructure - Zone II / Communication

Service indisponible 2023-05-10 11:25–11:27 CEST

Core Services / Content Provider

Issue with automation statistics 2023-05-09 15:07–21:49 CEST

3 services concernés:

Automation - Zone A / Statistics
Automation - Zone B / Statistics
Automation - Zone C / Statistics

Service intermittent 2023-05-09 14:01–14:47 CEST

Automation - Zone C / Statistics

Service intermittent 2023-05-09 14:01–14:47 CEST

Automation - Zone A / Statistics

Service intermittent 2023-05-09 14:01–14:47 CEST

Automation - Zone B / Statistics

Service dégradé 2023-05-09 13:56–13:57 CEST

Automation - Zone C / Statistics

Service dégradé 2023-05-09 13:56–13:57 CEST

Automation - Zone A / Statistics

Service dégradé 2023-05-09 13:56–13:57 CEST

Automation - Zone B / Statistics

Service dégradé 2023-05-09 13:23–13:41 CEST

Automation - Zone B / Statistics

Service dégradé 2023-05-09 13:23–13:41 CEST

Automation - Zone A / Statistics

Service dégradé 2023-05-09 13:23–13:40 CEST

Automation - Zone C / Statistics

Service dégradé 2023-05-09 12:54–13:10 CEST

Automation - Zone C / Statistics

Service dégradé 2023-05-09 12:54–13:10 CEST

Automation - Zone A / Statistics

Service dégradé 2023-05-09 12:54–13:10 CEST

Automation - Zone B / Statistics

Service dégradé 2023-05-09 12:35–12:37 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service intermittent 2023-05-09 11:24–12:00 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-05-09 11:22–11:34 CEST

Core Services / Content Provider

Service dégradé 2023-05-09 11:30–11:31 CEST

Infrastructure - Zone II / Communication

Service indisponible 2023-05-09 11:21–11:31 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-05-09 11:22–11:31 CEST

Loyalty & Engagement / Promotions for POS

Service dégradé 2023-05-09 11:30–11:31 CEST

Infrastructure - Zone I / Communication

Service indisponible 2023-05-09 11:21–11:23 CEST

Core Services / Analytics

Service dégradé 2023-05-09 11:20–11:21 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-05-09 11:15–11:16 CEST

Infrastructure - Zone II / Communication

Service intermittent 2023-05-09 02:14–02:32 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Issue with platform performance 2023-05-08 14:02–17:03 CEST

2 services concernés:

Portal / Portal - login
Core Services / Dynamic Content

Service intermittent 2023-05-08 15:38–16:10 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-05-08 15:39–15:56 CEST

Core Services / Activities

Service indisponible 2023-05-08 15:41–15:47 CEST

Core Services / Content Provider

Service intermittent 2023-05-08 15:40–15:44 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-05-08 15:40–15:44 CEST

Automation - Zone A / Profile Filter

Service intermittent 2023-05-08 15:37–15:41 CEST

AI Services / Recommendations

Service dégradé 2023-05-08 15:37–15:38 CEST

AI Services / Search

Service indisponible 2023-05-08 15:24–15:36 CEST

Core Services / Content Provider

Service indisponible 2023-05-08 15:27–15:36 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-05-08 15:29–15:36 CEST

Loyalty & Engagement / Promotions Activation/Deactivation

Service indisponible 2023-05-08 15:26–15:36 CEST

AI Services / Recommendations

Service indisponible 2023-05-08 15:30–15:36 CEST

Loyalty & Engagement / Promotions for POS

Service indisponible 2023-05-08 15:27–15:36 CEST

AI Services / Search

Service indisponible 2023-05-08 15:32–15:36 CEST

Core Services / Analytics

Service indisponible 2023-05-08 14:55–15:06 CEST

AI Services / Search

Service intermittent 2023-05-08 14:55–14:58 CEST

AI Services / Recommendations

Service dégradé 2023-05-08 14:34–14:44 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-05-08 14:23–14:42 CEST

Infrastructure - Zone II / Communication

Service indisponible 2023-05-08 14:25–14:33 CEST

Automation - Zone A / Profile Filter

Service indisponible 2023-05-08 14:25–14:33 CEST

Automation - Zone A / Profile Filter

Service dégradé 2023-05-08 14:23–14:33 CEST

Infrastructure - Zone I / Communication

Service dégradé 2023-05-08 14:23–14:25 CEST

Automation - Zone A / Jinjava processing engine

Service dégradé 2023-05-08 13:40–14:22 CEST

Infrastructure - Zone II / Communication

Service dégradé 2023-05-08 13:40–14:22 CEST

Infrastructure - Zone I / Communication

Service indisponible 2023-05-08 13:17–13:29 CEST

Data Transformation / Batch operations

Aucun événement pour 1 jour!

Service indisponible 2023-05-07 05:39–05:51 CEST

Core Services / Analytics

Aucun événement pour 1 jour!

Service indisponible 2023-05-05 12:46–12:59 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-05-05 12:07–12:23 CEST

Loyalty & Engagement / Promotions For Client

Service indisponible 2023-05-05 11:30–11:54 CEST

Loyalty & Engagement / Promotions For Client

Service intermittent 2023-05-05 05:38–05:49 CEST

Core Services / Analytics

Aucun événement pour 3 jours!

Service dégradé 2023-05-02 02:05–02:06 CEST

Data Transformation / Batch operations

Aucun événement pour 4 jours!

Service dégradé 2023-04-27 12:01–12:06 CEST

Automation - Zone C / Audience

issue with statistics in the Search and Recommendation modules 2023-04-26 17:02–19:41 CEST

2 services concernés:

AI Services / Recommendations
AI Services / Search

Service dégradé 2023-04-26 18:39–18:40 CEST

Infrastructure - Zone II / Event Tracker

Service dégradé 2023-04-26 18:39–18:40 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-04-26 18:23–18:28 CEST

Infrastructure - Zone I / Event Tracker

Service intermittent 2023-04-26 18:23–18:27 CEST

Infrastructure - Zone II / Event Tracker

Service dégradé 2023-04-26 18:03–18:04 CEST

Core Services / Content Provider

Aucun événement pour 1 jour!

Service dégradé 2023-04-25 10:11–10:13 CEST

Automation - Zone C / Audience

Service dégradé 2023-04-25 10:03–10:04 CEST

Automation - Zone B / Audience

Service indisponible 2023-04-24 10:17–10:34 CEST

Core Services / Content Provider

Service indisponible 2023-04-24 01:03–01:09 CEST

Core Services / Content Provider

Aucun événement pour 2 jours!

Service intermittent 2023-04-21 00:31–06:21 CEST

Automation - Zone B / Journey and events processing

Service intermittent 2023-04-21 00:29–01:02 CEST

Data Transformation / Batch operations

Service dégradé 2023-04-21 00:31–00:42 CEST

Automation - Zone A / Journey and events processing

Service dégradé 2023-04-21 00:14–00:17 CEST

Data Transformation / Batch operations

Service indisponible 2023-04-21 00:08–00:16 CEST

AI Services / Search

Service indisponible 2023-04-20 23:56–2023-04-21 00:05 CEST

AI Services / Search

Service dégradé 2023-04-20 14:18–14:20 CEST

Core Services / Analytics

Service indisponible 2023-04-20 12:53–13:05 CEST

Loyalty & Engagement / Promotions Redeem

Service dégradé 2023-04-20 12:53–13:05 CEST

Loyalty & Engagement / Promotions for POS